Monthly Archives: November 2014

Andros v. Dept. Homeland Security EEOC Appeal No. 0120122122

Charles L. Andros,
Complainant,

v. 

Janet Napolitano,
Secretary,
Department of Homeland Security
(Transportation Security Administration),
Agency.

Appeal No. 0120122122

Agency No. HS-TSA-21492-2012

DECISION

Complainant filed a timely appeal with this Commission from the Agency's final decision dated March 22, 2012, dismissing a formal complaint of unlawful employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq. 

BACKGROUND

During the period at issue, Complainant worked as a Transportation Security Officer at the Atlantic City International Airport in New Jersey.  On January 6, 2012, Complainant filed a formal complaint claiming that the Agency subjected him to discrimination on the bases of disability and in reprisal for prior protected EEO activity. 

In its March 22, 2012 final decision, the Agency determined that Complainant's  formal complaint was comprised of the following claims:

	Whether the Agency subjected Complainant to a hostile work environment when:

1) On July 9, 2011, he received a letter from management containing a threat of disciplinary action regarding actions he took while serving in his capacity as a member of the Employee Advisory Council (EAC).


2)  On unspecified dates, he received low annual job assessment scores.
3) On an unspecified date,1 he was "forced to resign" from his collateral duty EAC position.

4) On unspecified dates, the Office of Civil Rights and Liberties (OCRL) attempted to "intimidate" Complainant and "cover up" his allegation that a Transportation Security Manager threatened him.

The Agency dismissed Complainant's  formal complaint.  The Agency dismissed claim (1) on the grounds of untimely EEO Counselor contact.  The Agency found that the alleged incident occurred on July 9, 2011, but that Complainant did not initiate EEO Counselor contact until November 2, 2011, outside of the applicable time limit.

The Agency dismissed claims (2)-(4) for failure to raise these matters with an EEO Counselor found that these matters are not like or related to a matter that has been brought to the attention of an EEO Counselor.  Specifically, the Agency stated "[a] review of the record shows that Complainant first raised the issues involving his job assessment scores, his resignation from his collateral duty EAC position, and the alleged OCRL cover up in...the formal complaint.  The record is devoid of evidence that Complainant previously raised these matters with an EEO Counselor.  Furthermore, the EEO Counselor's Report failed to allege he was subjected to a hostile work environment."

The Agency dismissed claim (4) on the alternate grounds that the matter constituted a spin-off complaint.

CONTENTIONS ON APPEAL

On appeal, Complainant asserts that the Agency's final decision dismissing his complaint is improper.  Complainant asserts that he timely initiated EEO Counselor contact.

ANALYSIS AND FINDINGS

Claim (4)-OCRL's Cover Up

The Agency properly dismissed claim (4) because this matter constitutes a spin-off complaint.  EEOC Regulation 29 C.F.R. § 1614.107(a)(8) sets forth that an agency shall dismiss a complaint that alleges dissatisfaction with the processing of a previously filed complaint.  EEOC Management Directive (MD-110), Chapter 5 (Nov. 9, 1999) defines such a complaint as a "spin-off" complaint.  

In the instant matter,  Complainant is alleging that OCRL did not properly address his claim involving a threat from an Agency manager when it failed to include it as a claim in a prior EEO Case, Agency Case No. HS-TSA-18173-2010.  The record contains a copy of a memorandum from Complainant to OCRL dated December 5, 2011.  Therein, Complainant asserts that he had requested that his claim involving a threat from an Agency Manager be included with Agency Case No. HS-TSA-18173-2010; however, the Agency failed to do so.  Complainant, in this letter, further asserts that OCRL failed to even acknowledge this claim and thus is engaging in a "cover up."  Based on the above standard, the Commission agrees that the instant complaint is a "spin-off" claim and is therefore properly dismissed.2

Claim (1)-Letter Threatening Disciplinary Action

The Agency improperly dismissed claim (1) on the grounds of untimely EEO Counselor contact.  EEOC Regulation 29 C.F.R. § 1614.105(a)(1) requires that complaints of discrimination should be brought to the attention of the Equal Employment Opportunity Counselor within forty-five (45) days of the date of the matter alleged to be discriminatory or, in the case of a personnel action, within forty-five (45) days of the effective date of the action.  The Commission has adopted a "reasonable suspicion" standard (as opposed to a "supportive facts" standard) to determine when the forty-five (45) day limitation period is triggered.  See Howard v. Department of the Navy, EEOC Request No. 05970852 (February 11, 1999).  Thus, the time limitation is not triggered until a complainant reasonably suspects discrimination, but before all the facts that support a charge of discrimination have become apparent.

EEOC Regulations provide that the agency or the Commission shall extend the time limits when the individual shows that he was not notified of the time limits and was not otherwise aware of them, that he did not know and reasonably should not have known that the discriminatory matter or personnel action occurred, that despite due diligence he was prevented by circumstances beyond his control from contacting the Counselor within the time limits, or for other reasons considered sufficient by the agency or the Commission. 

The Agency erred when it found that Complainant did not initiate EEO Counselor contact regarding this matter until November 2, 2011.  The record contains a copy of a memorandum from Complainant to the OCRL dated August 19, 2011.  Therein, Complainant states that he is requesting that additional matters be included with a prior EEO case, Agency Case No. HS-TSA-18173-2010.  Complainant, in the August 19, 2011 memorandum to OCRL, makes reference to the letter which threatened disciplinary action and that he was forced to resign from his position with EAC. In addition, Complainant asserts that he is being harassed in this memorandum.  On appeal, Complainant submits documentation reflecting that he sent this memorandum to OCRL via certified mail on August 19, 2011, and that the Agency received it on August 23, 2011.  We further note that Complainant's August 19, 2011 memorandum was included as an attachment in the EEO Counselor's Report; however, the Agency failed to address Complainant's memorandum in its final agency decision.  Based on the foregoing, we find that Complainant initiated EEO Counselor contact on August 19, 2011, which was within the 45 days of the alleged discriminatory event set forth in claim (1).  

Claims (2)- and (3)

The Agency improperly dismissed claims (2) and (3) for failure to raise these matters with an EEO Counselor or for not being like or related to matters raised with an EEO Counselor.  The regulation set forth at 29 C.F.R. § 1614.107(a)(2) states, in pertinent part, that an agency shall dismiss a complaint which raises a matter that has not been brought to the attention of an EEO Counselor, and is not like or related to a matter on which the complainant has received counseling.  A later claim or complaint is "like or related" to the original complaint if the later claim or complaint adds to or clarifies the original complaint and could have reasonably been expected to grow out of the original complaint during the investigation.  See Scher v. U.S. Postal Serv., EEOC Request No. 05940702 (May 30, 1995); Calhoun v. U.S. Postal Serv., EEOC Request No. 05891068 (Mar. 8, 1990).

The record reflects that Complainant raised claim (3), being forced to resign from the EAC, in his August 19, 2011 letter to the OCRL, as set forth above.  This letter was also included as an attachment in the EEO Counselor's Report and, as set forth above, we find the August 19, 2011 letter constitutes Complainant's initial EEO Counselor contact.  Thus, we find that Complainant raised this matter with an EEO Counselor.

Regarding claim (2), low job assessment scores, we find that this matter is like or related to matters raised during EEO Counseling.  Complainant, in his August 19, 2011 letter to OCRL, asserts that he is being harassed.  We find that claim (2) is an incident encompassed within Complainant's hostile work environment claim.  

CONCLUSION

Accordingly, we AFFIRM the Agency's dismissal of claim (4).3  However, we REVERSE the Agency's dismissal of the remainder of Complainant's complaint, defined herein as a hostile work environment claim, and we REMAND this matter for further processing in accordance with the ORDER below.


ORDER (E0610)

The Agency is ordered to process the remanded claims in accordance with 29 C.F.R. § 1614.108.  The Agency shall acknowledge to the Complainant that it has received the remanded claims within thirty (30) calendar days of the date this decision becomes final.  The Agency shall issue to Complainant a copy of the investigative file and also shall notify Complainant of the appropriate rights within one hundred fifty (150) calendar days of the date this decision becomes final, unless the matter is otherwise resolved prior to that time.  If the Complainant requests a final decision without a hearing, the Agency shall issue a final decision within sixty (60) days of receipt of Complainant's request.

A copy of the Agency's letter of acknowledgment to Complainant and a copy of the notice that transmits the investigative file and notice of rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0610)

Compliance with the Commission's corrective action is mandatory.  The Agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013.  The Agency's report must contain supporting documentation, and the Agency must send a copy of all submissions to the Complainant.  If the Agency does not comply with the Commission's order, the Complainant may petition the Commission for enforcement of the order.  29 C.F.R. § 1614.503(a).  The Complainant also has the right to file a civil action to enforce compliance with the Commission's order prior to or following an administrative petition for enforcement.  See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g).  Alternatively, the Complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled "Right to File a Civil Action."  29 C.F.R. §§ 1614.407 and 1614.408.  A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).  If the Complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated.  See 29 C.F.R. § 1614.409.

STATEMENT OF RIGHTS - ON APPEAL
RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that:

1.	The appellate decision involved a clearly erroneous interpretation of material fact or law; or
2.	The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).  All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013.  In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period.  See 29 C.F.R. § 1614.604.  The request or opposition must also include proof of service on the other party.  

Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request.  Any supporting documentation must be submitted with your request for reconsideration.  The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances.  See 29 C.F.R. § 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0610)

This decision affirms the Agency's final decision/action in part, but it also requires the Agency to continue its administrative processing of a portion of your complaint.  You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision on both that portion of your complaint which the Commission has affirmed and that portion of the complaint which has been remanded for continued administrative processing.  In the alternative, you may file a civil action after one hundred and eighty (180) calendar days of the date you filed your complaint with the Agency, or your appeal with the Commission, until such time as the Agency issues its final decision on your complaint.  If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title.  Failure to do so may result in the dismissal of your case in court.  "Agency" or "department" means the national organization, and not the local office, facility or department in which you work.  If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request from the Court that the Court appoint an attorney to represent you and that the Court also permit you to file the action without payment of fees, costs, or other security.  See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c).  The grant or denial of the request is within the sole discretion of the Court.  Filing a request for an attorney with the Court does not extend your time in which to file a civil action.  Both the request and the civil action must be filed within the time limits as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:


______________________________
Carlton M. Hadden, Director
Office of Federal Operations


September 13, 2012
Date



1 The record contains a memorandum from Complainant dated July 16, 2011, in which he resigned from his EAC position.

2 Commission records reflect that Agency Case No. HS-TSA-18173-2010 is currently before an EEOC Administrative Judge (AJ).  MD-110 provides, in pertinent part, that in cases where a complainant's concerns have not been resolved informally with the agency, Complainant may present those concerns to an AJ when Complainant has requested a hearing.  MD-110, Chapter 5, IV(D).

3 Because we affirm the Agency's dismissal of claim (4) for the reason stated herein, we need not address the Agency's alternate grounds of dismissal for claim (4).
---------------

------------------------------------------------------------

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2
0120122122





U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
Office of Federal Operations
P.O. Box 77960
Washington, DC 20013




2
0120122122






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Filed under Spin Off Complaint, Timeliness

Howard v. Department of the Navy, EEOC Request No. 05970852 (February 11, 1999)

The Commission has adopted a "reasonable suspicion" standard (as opposed to a "supportive facts" standard) to determine when the forty-five (45) day limitation period is triggered.  See Howard v. Department of the Navy, EEOC Request No. 05970852 (February 11, 1999).  Thus, the time limitation is not triggered until a complainant reasonably suspects discrimination, but before all the facts that support a charge of discrimination have become apparent.

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Filed under 45- Day Limit

Karlovich v. Slater EEOC Appeal No. 01974930 (November 1, 1999)

 

James A. Karlovich,    )
  Appellant,   )
       )
         v.    ) Appeal No.  01974930
       ) Agency No.  5-97-5047
Rodney E. Slater,    )
Secretary,     )
Department of Transportation,  )
  Agency.    )
___________________________________)

DECISION

Appellant filed the instant appeal from an agency decision dated May
6, 1997, dismissing one of two allegations raised in his complaint.
In the complaint, appellant alleged that he was discriminated against
on the basis of sex (male) when he was sexually harassed during a
physical/medical examination by a male medical officer.  The agency,
pursuant to 29 C.F.R. §1614.107(a), dismissed this allegation from
the complaint for failure to state claim.  The agency found that the
allegation of same-sex harassment is not recognized as violation of
Title VII in the 5th Circuit (in which the complaint purportedly arose).
The agency accepted for investigation the allegation that appellant
was discriminated against on the basis of retaliation (complaining
about the same-sex harassment) when he was required to obtain an annual
physical examination from a specific medical officer and threatened with
disciplinary action if he failed to comply.

Subsequent to the agency's decision, the United States Supreme Court
issued a decision in Oncale v. Sundowner Offshore Services, Inc., 118
S. Ct. 998 (1998) addressing the question of whether workplace harassment
can violate Title VII's prohibition against discrimination because of
sex when the harasser and the harassed employee are of the same sex.
In Oncale, the Supreme Court reversed the Court of Appeals for the Fifth
Circuit and concluded that "sex discrimination consisting of same-sex
sexual harassment is actionable under Title VII . . ."  Oncale, 118
S. Ct. at 1003.  The Commission finds, consistent with Oncale, that the
allegation of same-sex sexual harassment at issue in the instant complaint
is actionable under Title VII and was improperly dismissed by the agency
for failing to state a claim of discrimination.  Sexton v. Department of
Transportation, EEOC Request No. 05970111 (June 17, 1999) (citing Oncale).


The agency's decision dismissing the allegation regarding harassment
during a physical examination is REVERSED and we REMAND this allegation
to the agency for further processing in accordance with this decision
and applicable regulations.

ORDER (E1092)

The agency is ORDERED to process the remanded allegation in accordance
with 29 C.F.R. §1614.108.  The agency shall acknowledge to the appellant
that it has received the remanded allegation within thirty (30) calendar
days of the date this decision becomes final.  The agency shall issue to
appellant a copy of the investigative file and also shall notify appellant
of the appropriate rights within one hundred fifty (150) calendar days
of the date this decision becomes final, unless the matter is otherwise
resolved prior to that time.  If the appellant requests a final decision
without a hearing, the agency shall issue a final decision within sixty
(60) days of receipt of appellant's request.

A copy of the agency's letter of acknowledgement to appellant and a copy
of the notice that transmits the investigative file and notice of rights
must be sent to the Compliance Officer as referenced below.


IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.
The agency shall submit its compliance report within thirty (30)
calendar days of the completion of all ordered corrective action. The
report shall be submitted to the Compliance Officer, Office of Federal
Operations, Equal Employment Opportunity Commission, P.O. Box 19848,
Washington, D.C.  20036.  The agency's report must contain supporting
documentation, and the agency must send a copy of all submissions to
the appellant.  If the agency does not comply with the Commission's
order, the appellant may petition the Commission for enforcement of
the order.  29 C.F.R. §1614.503 (a).  The appellant also has the right
to file a civil action to enforce compliance with the Commission's
order prior to or following an administrative petition for enforcement.
See 29 C.F.R. §§ 1614.408, 1614.409, and 1614.503 (g).  Alternatively,
the appellant has the right to file a civil action on the underlying
complaint in accordance with the paragraph below entitled "Right to File
A Civil Action."  29 C.F.R. §§ 1614.408 and 1614.409.  A civil action for
enforcement or a civil action on the underlying complaint is subject to
the deadline stated in 42 U.S.C. §2000e-16(c) (Supp. V 1993).  If the
appellant files a civil action, the administrative processing of the
complaint, including any petition for enforcement, will be terminated.
See 29 C.F.R. §1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this
case if the appellant or the agency submits a written request containing
arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available
when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,
regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial
precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST
BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this
decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive
a timely request to reconsider filed by another party.  Any argument in
opposition to the request to reconsider or cross request to reconsider
MUST be submitted to the Commission and to the requesting party
WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request
to reconsider.  See 29 C.F.R. §1614.407.  All requests and arguments
must bear proof of postmark and be submitted to the Director, Office of
Federal Operations, Equal Employment Opportunity Commission, P.O. Box
19848, Washington, D.C. 20036.  In the absence of a legible postmark,
the request to reconsider shall be deemed filed on the date it is received
by the Commission.

Failure to file within the time period will result in dismissal of your
request for reconsideration as untimely.  If extenuating circumstances
have prevented the timely filing of a request for reconsideration,
a written statement setting forth the circumstances which caused the
delay and any supporting documentation must be submitted with your
request for reconsideration.  The Commission will consider requests
for reconsideration filed after the deadline only in very limited
circumstances.  See 29 C.F.R. §l6l4.604(c).


RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative
processing of your complaint.  However, if you wish to file a civil
action, you have the right to file such action in an appropriate United
States District Court.  It is the position of the Commission that you
have the right to file a civil action in an appropriate United States
District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you
receive this decision.  You should be aware, however, that courts in some
jurisdictions have interpreted the Civil Rights Act of 1991 in a manner
suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR
DAYS from the date that you receive this decision.  To ensure that your
civil action is considered timely, you are advised to file it WITHIN
THIRTY (30) CALENDAR DAYS from the date that you receive this decision
or to consult an attorney concerning the applicable time period in the
jurisdiction in which your action would be filed.  In the alternative,
you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR
DAYS of the date you filed your complaint with the agency, or filed your
appeal with the Commission.  If you file a civil action, YOU MUST NAME
AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY
HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME
AND OFFICIAL TITLE.  Failure to do so may result in the dismissal of your
case in court.  "Agency" or "department" means the national organization,
and not the local office, facility or department in which you work.
Filing a civil action will terminate the administrative processing of
your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot
afford the services of an attorney, you may request that the Court appoint
an attorney to represent you and that the Court permit you to file the
action without payment of fees, costs, or other security.  See Title VII
of the Civil Rights Act of 1964, as amended, 42 U.S.C. §2000e et seq.;
the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§791, 794(c).
The grant or denial of the request is within the sole discretion of
the Court.  Filing a request for an attorney does not extend your time
in which to file a civil action.      Both the request and the civil
action must be
filed within the time limits as stated in the paragraph above ("Right
to File A Civil Action").

               FOR THE COMMISSION:





November 1, 1999

       DATE                    Carlton M. Hadden, Acting Director
       Office of Federal Operations�

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Filed under GLBT Basis, Harassment, Uncategorized

Stanley Kubik v. Department of Transportation EEOC Appeal No. 01973801 July 11, 2001

Stanley Kubik v. Department of Transportation
01973801
July 11, 2001

.


Stanley Kubik,
Complainant,

v.

Norman Y. Mineta,
Secretary,
Department of Transportation
(Federal Aviation Administration),
Agency.

Appeal No. 01973801

Agency No. 496109
DECISION

Stanley Kubik (complainant) timely initiated an appeal from a final
agency decision (FAD) concerning his complaint of unlawful employment
discrimination on the bases of age (53 at time of events) and disability
(back injury), in violation of the Age Discrimination in Employment Act of
1967 (ADEA), as amended, 29 U.S.C. § 621 et seq., and the Rehabilitation
Act of 1973, as amended, 29 U.S.C. § 791, et seq.  Complainant alleges he
was discriminated against on the bases of his age and disability when:
(1) he was not selected for a temporary Supervisory Air Traffic Control
Specialist position in October/November 1995; and, (2) he was told on
November 20, 1995 that he was “too old and too crippled” to be selected
for the position.  Complainant also alleges that he was discriminated
against on the basis of his disability when he was denied his requested
reasonable accommodation to be temporarily reassigned to the Toledo Air
Traffic Control Tower.  The appeal is accepted pursuant to 29 C.F.R. §
1614.405.  For the following reasons, the Commission AFFIRMS, in part,
and REVERSES, in part, the agency's final decision.

BACKGROUND

The record reveals that during the relevant time, complainant was
employed as a Quality Assurance Specialist, GS-152-14 at the agency's
Detroit Metro Air Traffic Control Tower (ATCT), in Romulus, Michigan.
Believing he was a victim of discrimination, complainant sought EEO
counseling and, subsequently, filed a formal complaint on July 17, 1996.
At the conclusion of the investigation, complainant was informed of
his right to request a hearing before an EEOC Administrative Judge or
alternatively, to receive a final decision by the agency.  Complainant
requested that the agency issue a FAD.

In its FAD, the agency first concluded that a comment made by an agency
official involved in the selection process–namely, that complainant
was “too old and too crippled” to be selected for the position in
question--did not amount to direct evidence of discrimination because
there was no evidence that this comment or attitude played a part in
the decision not to select complainant.  The agency went on to conclude
that even assuming the comment was direct evidence of discrimination,
the agency established that it would have made the same decision even
if it had not considered the impermissible factors.  The agency noted
that complainant was not qualified because he did not have operational
knowledge of Terminal Radar Approach Control (TRACON), a requirement
for the temporary position.

Turning next to the issue of reasonable accommodation, the agency conceded
that complainant was a qualified individual with a disability and that
the agency was aware of his disability and his  accommodation request.
The agency concluded, however, that complainant “failed to satisfy the
second element of the prima facie case which is to show that he has
a disability that prevents him from meeting the physical requirements
of the position.”  The agency went on to conclude that complainant's
requested accommodation was not one that it was obligated to provide.

On appeal, complainant makes numerous contentions, while the agency
stands on the record and requests that we affirm its FAD.

ANALYSIS AND FINDINGS

Non-selection for Temporary Area Supervisor

As a threshold matter, one asserting the protection of the Rehabilitation
Act must show that he is a qualified person with a disability within the
meaning of the Act.  A person with a disability is defined as one who
has, has a record of having, or is regarded as having an impairment that
substantially limits one of more major life activities.  See 29 C.F.R. §
1630.2(g).<1>  Major life activities include caring for one's self,
performing manual tasks, walking, seeing, hearing, speaking, breathing,
learning, and working.  See 29 C.F.R. § 1630.2(i).

In the case at hand, the agency acknowledged that complainant was
disabled.  The record establishes that complainant has severe back
pain caused by a degenerative disc that makes sitting and driving
difficult.  Because the agency conceded that complainant is disabled,
the investigative report contains little documentation relating to
complainant's back impairment.  We find that the agency's concession, in
combination with its failure to include documentation of complainant's
impairment in the record, is sufficient to establish that complainant
is disabled.

Complainant must also show that he is a qualified person with
a disability.  A qualified individual with a disability is one who
satisfies the requisite skill, experience, education, and other
job-related requirements of the position such individual holds or
desires, and who, with or without reasonable accommodation, can perform
the essential functions of such position.  See 29 C.F.R. § 1630.2(m).
The agency argues that complainant was not qualified for the position of
temporary Area Supervisor in TRACON.  A review of the vacancy announcement
for the position indicates, however, that “[a]ll DTW and D21 personnel
who are GS-14 or GS-15 may volunteer for this temporary position.”
Although not clear from the record, the agency indicated that DTW is
an abbreviation for the Detroit Airport and that D21 is a division
within the airport.<2>  Complainant was a GS-14 at the time of this
announcement and he worked in the Detroit Airport.  We find, therefore,
that he met the qualifications for applying for the temporary position.
Accordingly,  complainant is a qualified individual with a disability
and is entitled to protection under the Rehabilitation Act.

Complainant contends that his non-selection for the temporary supervisory
position was due to his age and his disability.  As evidence, complainant
points to a comment made by the Acting Manager for Operations (AMO)
when complainant asked if a selection had been made.  AMO replied that
complainant and another co-worker (CW1) were “too old” and “too crippled”
to be selected for the position. While AMO was not the selecting official
for the position in question, the selecting official (SO) acknowledged
that AMO had input into the decision not to select complainant for
the position.

The U.S. Supreme Court has held that where the complainant presents
direct evidence of discrimination, use of the McDonnell Douglas test
is inappropriate.  See McDonnell Douglas Corp. v. Green, 411 U.S. 792
(1973);. Trans World Air Lines, Inc. v. Thurston, 469 U.S. 111, 121
(1985).  Instead,  a mixed motive analysis is indicated where there
is direct evidence that discrimination was a motivating factor in the
relevant employment decision.  See Price Waterhouse v. Hopkins, 490
U.S. 228 (1989). “Direct evidence” may be any written or verbal policy
or statement made by an employer that on its face demonstrates a bias
against a protected group and is linked to the adverse action in question.
See EEOC Revised Enforcement Guidance on Recent Developments in Disparate
Treatment Theory,  N-915.002 (July 14, 1992) (Guidance), Part III.A.,
6. A link between the evidence of bias and the challenged employment
action can be shown if the biased statements were made by the decision
maker or one who was involved in the decision, at or around the time
the decision was made, even if the biased remarks were not specifically
related to the particular employment decision at issue.  See Id., fn. 8.

In the case at hand, although AMO testified that he was joking when he
told complainant and CW1 that they were “too old” and “too crippled” to be
selected for the temporary supervisory position, there is no dispute that
the comment was made or that AMO was reprimanded for making it.  Moreover,
the statement was directly related to the particular employment decision.
This case, therefore,  involves direct evidence of age and disability
discrimination.  Once a conclusion is drawn that an impermissible factor
played a motivating part in an employment decision, the burden  shifts
to the employer to prove by a preponderance of the evidence that it
would have made the same decision even if it had not considered the
impermissible factor.  See Price Waterhouse, 490 U.S. at 249, 258.

The agency argues that the selectee for the position of temporary Area
Supervisor in TRACON (S1: 41 at time of selection; no disabilities)
was chosen because he was certified as a Full Performance Level Air
Traffic Control Specialist in the TRACON and therefore had operational
knowledge of the TRACON system.  SO indicated that since the position
was  temporary, rather than permanent, the agency could not invest
the amount of time in training that it would for a permanent position.
The agency therefore chose to select someone who had operational knowledge
of the TRACON.  Although complainant argues that he was qualified to
be a TRACON supervisor,  S1 is more qualified for such a position,
given his extensive experience in TRACON.  We therefore find that,
more likely than not, the agency would have selected S1 even absent the
discrimination against complainant.

Prior to the Civil Rights Act of 1991 (CRA), which became effective on
November 21, 1991, an employer could avoid liability in a mixed motive
case if it could show that it would have made the same decision even
absent the unlawful factor.  See Price Waterhouse, 490 U.S. 228.  The CRA
effectively overruled this holding, adding Section 703(m) to Title VII.
This section makes clear that a violation of Title VII is established
when a complaining party demonstrates that “race, color, religion, sex, or
national origin was a motivating factor for any employment practice, even
though other factors also motivated the practice.” 42 U.S.C. § 2000e-2(m).
Regardless of whether the agency is able to establish that it would
have made the same decision even absent the unlawful discrimination, the
complainant, while not eligible to receive the full range of available
remedies,  may be entitled to declaratory relief, injunctive relief,
attorney's fees and costs.  See Guidance, Part III.C., 18-20.

In the case at hand, however, age and disability discrimination are
involved. In that the CRA did not amend the ADEA, the rule of Price
Waterhouse  applies to age discrimination cases and the agency can
avoid liability altogether if it establishes that it would have made the
same decision even absent discrimination.  See Lewis v. YMCA, 208 F.3d
1303 (11th Cir. 2000) (provisions of Civil Rights Act of 1991 limiting
impact of mixed-motive defense do not apply to retaliation claims under
ADEA);  Miller v. Cigna Corp., 47 F.3d 586 (3rd Cir. 1995) (substantive
provisions of the Civil Rights Act of 1991 that amended Title VII did not
amend the ADEA); see also Donovan v. Milk Marketing Inc., 243 F.3d 584
(2nd Cir. 2001); Febres v. Challenger Caribbean Corp., 214 F.3d 57 (1st
Cir. 2000); Morgan v. Servicemaster Co., 57 FEP 1423 (N.D. Ill. 1992).
Because the agency has met that burden in this case, it is not liable for
age discrimination in regard to complainant's non-selection.  See Price
Waterhouse, 490 U.S. at 237.

The Americans with Disabilities Act, on the other hand, adopted the
enforcement provisions of Title VII, including the provision that
allows for declaratory relief if the complainant demonstrates that a
discriminatory consideration motivated the employment action, even though
other factors also motivated that decision.  See 42 U.S.C. § 12117(a)
(adopting various enforcement provisions of Title VII, including 42
U.S.C. § 2000e-5).  Moreover, several circuit courts have held that the
mixed-motive analysis available in the Title VII context applies equally
to cases brought under the ADA.  See Baird v. Rose, 192 F.3d 462, 470
(4th Cir. 1999); Foster v. Arthur Anderson, LLP, 168 F.3d 1029, 1033-34
(7th Cir. 1999); McNely v. Ocala Star-Banner Corp., 99 F.3d 1068, 1076
(11th Cir. 1996); Katz v. City Metal Co., 87 F.3d 26, 33 (1st Cir. 1996);
Buchanan v. City of San Antonio, 85 F.3d 196, 200 (5th Cir. 1996); Pedigo
v. P.A.M. Transp., Inc. 60 F.3d 1300, 1301 (8th Cir. 1995).  Therefore,
since the non-selection was motivated, in part, by unlawful disability
discrimination, we order the relief set out below.<3>

Reasonable Accommodation: Request for Temporary Assignment to Toledo
Facility

The Rehabilitation Act requires federal agencies to make reasonable
accommodations to the known physical and mental limitations of qualified
individuals with disabilities unless the agency can show accommodation
would cause undue hardship.  See 29 C.F.R. § 1630.9(a).  Reasonable
accommodation may include making facilities accessible, restructuring
jobs, modifying work schedules, reassignment to a vacant position and
other similar actions.  See 29 C.F.R. § 1630.2(o)(2).

As noted above, complainant established that he is disabled.  Moreover,
the agency conceded that complainant is qualified, noting that there
is no question that he was able to perform his duties as a Quality
Assurance Specialist.  Again, we agree with this finding.  Moreover,
complainant submitted a request for an accommodation of his disability
on November 16, 1995 when he asked to be temporarily assigned to the
Toledo ATCT to prevent his long commute to the Detroit Metro ATCT from
aggravating his disability.

The agency argued that it was under no obligation to offer or approve
complainant's request for a reasonable accommodation because he did
not have a disability that prevented him from meeting the physical
requirements of his position.  Rather, the agency concluded, complainant's
disability only impacted his ability to get to work.  Commission
precedent, however, establishes that a request for a shorter commuting
time due to a disability triggers the agency's responsibility under the
Rehabilitation Act.  See Hupka v. Department of Defense, EEOC Appeal
No. 02960003 (August 13, 1997) (The agency violated the Rehabilitation
Act when it refused to allow a complainant with a disability that was
exacerbated by his long commute to work at home or at a local alternative
work site, but did not contend that to do so would be an undue hardship
and did not offer alternative reasonable accommodations).  See also
Enforcement Guidance: Reasonable Accommodation and Undue Hardship Under
the Americans with Disabilities Act, N-915.002 (March 1, 1999) (Guidance
II), 47 (an employer must modify its policy concerning where work is
performed if such a change is needed as a reasonable accommodation,
but only if this accommodation would be effective--i.e., the essential
functions of the position can be performed at the alternative site--and
would not cause an undue hardship).

The agency also noted that it was not obligated to honor complainant's
request for temporary reassignment to the Toledo ATCT because there
were no vacancies or available administrative duties at that facility.
The Cleveland Hub Manager testified that when she received complainant's
request for temporary assignment to the Toledo ATCT, she investigated
whether there were any vacancies or available administrative duties at
this facility and found that there were none.  She notified complainant
of this fact in a December 15, 1995 letter.

The agency is not obligated to create a position in order to accommodate
a qualified disabled individual.  See McMullin v. United States Postal
Service, EEOC Petition No. 03930144 (December 16, 1993). Commission
guidance contemplates reassignment to a vacant position as a possible
reasonable accommodation, if no accommodation would enable an employee to
remain in his current position.  See Guidance II, 37.  Therefore, because
there were no vacant positions in the facility to which complainant
requested reassignment, the agency was not obligated to grant his request.
However, the fact that the accommodation complainant requested, temporary
assignment to the Toledo ATCT, was not possible due to the lack of a
vacancy, does not mean that the agency satisfied its obligations under
the Rehabilitation Act.

The Commission has held that the responsibility for fashioning an
appropriate reasonable accommodation is shared between the employer
and the employee and is best determined through a flexible, interactive
process.  See 29 C.F.R. Appendix to Part 1630 - Interpretive Guidance on
Title I of the Americans with Disabilities Act, § 1630.9; see also Hupka,
EEOC Appeal No. 02960003.  Here, complainant and the agency did engage
in an interactive process.  Complainant informed the agency that his
long commute to work was aggravating his back injury and he requested
temporary reassignment to the Toledo facility which was approximately 5
miles from his home. After investigation, the agency determined it was
not possible to grant this accommodation due to the lack of a vacancy
in the Toledo facility.  The agency informed complainant of this decision.

At this point, the interactive process broke down.  Rather than
discussing other accommodation possibilities with the agency that would
allow him to continue working, complainant requested sick leave to
seek rehabilitation and the agency granted this leave.  Liability for
the failure to provide reasonable accommodation ensues only where the
agency bears the responsibility for the breakdown of the interactive
process. See Beck v. University of Wisconsin Board of Regents, 75 F.3d
1130 (7th Cir. 1996).  Here, the agency did not obstruct the process,
but investigated the only possibility for shortening a commute that
complainant suggested. Even on appeal, complainant does not indicate what
other possibility existed for accommodating his disability.   In these
circumstances, a violation of the Rehabilitation Act does not exist.

CONCLUSION

Therefore, after a thorough review of the record, including complainant's
arguments on appeal, the agency's response, and arguments and evidence not
specifically addressed, the agency's findings of no age discrimination in
regard to complainant's non-selection and no disability discrimination
in regard to complainant's request for reasonable accommodation are
AFFIRMED.  The agency's finding of no disability discrimination in regard
to complainant's non-selection is REVERSED.

ORDER

The agency is ORDERED to take the following remedial action:

1. The agency is directed to conduct sensitivity training for AMO.
The agency shall address this manager's responsibilities with respect
to federal equal employment opportunity law, especially with regard to
the protection against disability discrimination.

The agency is directed to consider taking disciplinary action against
AMO. The agency shall report its decision. If the agency decides to take
disciplinary action, it shall identify the action taken. If the agency
decides not to take disciplinary action, it shall set forth the reason(s)
for its decision not to impose discipline.

The agency is ordered to award reasonable attorney's fees, if appropriate,
as set forth below.

The agency is further directed to submit a report of compliance, as
provided in the statement entitled "Implementation of the Commission's
Decision."  The report shall include supporting documentation that the
corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its Detroit Metro facility in Romulus,
Michigan copies of the attached notice.  Copies of the notice, after
being signed by the agency's duly authorized representative, shall
be posted by the agency within thirty (30) calendar days of the date
this decision becomes final, and shall remain posted for sixty (60)
consecutive days, in conspicuous places, including all places where
notices to employees are customarily posted.  The agency shall take
reasonable steps to ensure that said notices are not altered, defaced,
or covered by any other material.  The original signed notice is to be
submitted to the Compliance Officer at the address cited in the paragraph
entitled "Implementation of the Commission's Decision," within ten (10)
calendar days of the expiration of the posting period.


IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.
The agency shall submit its compliance report within thirty (30)
calendar days of the completion of all ordered corrective action. The
report shall be submitted to the Compliance Officer, Office of Federal
Operations, Equal Employment Opportunity Commission, P.O. Box 19848,
Washington, D.C.  20036.  The agency's report must contain supporting
documentation, and the agency must send a copy of all submissions to
the complainant.  If the agency does not comply with the Commission's
order, the complainant may petition the Commission for enforcement
of the order.  29 C.F.R. § 1614.503(a).  The complainant also has the
right to file a civil action to enforce compliance with the Commission's
order prior to or following an administrative petition for enforcement.
See 29 C.F.R. §§ 1614.407, 1614.408, and 29 C.F.R. § 1614.503(g).
Alternatively, the complainant has the right to file a civil action on
the underlying complaint in accordance with the paragraph below entitled
"Right to File A Civil Action."  29 C.F.R. §§ 1614.407 and 1614.408.
A civil action for enforcement or a civil action on the underlying
complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)
(1994 & Supp. IV 1999).  If the complainant files a civil action, the
administrative processing of the complaint, including any petition for
enforcement, will be terminated.  See 29 C.F.R. § 1614.409.


ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by
29 C.F.R. § 1614.501(e)(1)(iii)), he/she is entitled to an award of
reasonable attorney's fees incurred in the processing of the complaint.
29 C.F.R. § 1614.501(e).  The award of attorney's fees shall be paid
by the agency.  The attorney shall submit a verified statement of fees
to the agency -- not to the Equal Employment Opportunity Commission,
Office of Federal Operations -- within thirty (30) calendar days of this
decision becoming final.  The agency shall then process the claim for
attorney's fees in accordance with 29 C.F.R. § 1614.501.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0900)

The Commission may, in its discretion, reconsider the decision in this
case if the complainant or the agency submits a written request containing
arguments or evidence which tend to establish that:

 1. The appellate decision involved a clearly erroneous interpretation
 of material fact or law; or

 2. The appellate decision will have a substantial impact on the policies,
 practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed
with the office of federal operations (OFO) within thirty (30) calendar
days of receipt of this decision or within twenty (20) calendar days of
receipt of another party's timely request for reconsideration. See 29
C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for
29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).  All requests
and arguments must be submitted to the Director, Office of Federal
Operations, Equal Employment Opportunity Commission, P.O. Box 19848,
Washington, D.C. 20036.  In the absence of a legible postmark, the
request to reconsider shall be deemed timely filed if it is received by
mail within five days of the expiration of the applicable filing period.
See 29 C.F.R. § 1614.604.  The request or opposition must also include
proof of service on the other party.

Failure to file within the time period will result in dismissal of your
request for reconsideration as untimely, unless extenuating circumstances
prevented the timely filing of the request.  Any supporting documentation
must be submitted with your request for reconsideration.  The Commission
will consider requests for reconsideration filed after the deadline only
in very limited circumstances.  See 29 C.F.R. § 1614.604(c).

                  COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision in part, but it also
requires the agency to continue its administrative processing of a
portion of your complaint.  You have the right to file a civil action in
an appropriate United States District Court within ninety (90) calendar
days from the date that you receive this decision on both that portion
of your complaint which the Commission has affirmed and that portion
of the complaint which has been remanded for continued administrative
processing.    In the alternative, you may file a civil action after
one hundred and eighty (180) calendar days of the date you filed your
complaint with the agency, or your appeal with the Commission, until
such time as the agency issues its final decision on your complaint.
If you file a civil action, you must name as the defendant in the
complaint the person who is the official agency head or department head,
identifying that person by his or her full name and official title.
Failure to do so may result in the dismissal of your case in court.
"Agency" or "department" means the national organization, and not the
local office, facility or department in which you work.  If you file
a request to reconsider and also file a civil action, filing a civil
action will terminate the administrative processing of your complaint.



RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot
afford the services of an attorney, you may request that the Court appoint
an attorney to represent you and that the Court permit you to file the
action without payment of fees, costs, or other security.  See Title VII
of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et seq.;
the Rehabilitation Act of 1973, as amended, 29 U.S.C. §§ 791, 794(c).
The grant or denial of the request is within the sole discretion of
the Court.  Filing a request for an attorney does not extend your time
in which to file a civil action.  Both the request and the civil action
must be filed within the time limits as stated in the paragraph above
("Right to File A Civil Action").



FOR THE COMMISSION:


______________________________
Frances M. Hart
Executive Officer
Executive Secretariat

July 11, 2001
Date







U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
Washington, D.C.  20507


NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
An Agency of the United States Government

 This Notice is posted pursuant to an Order by the United States Equal
 Employment Opportunity Commission dated             which found that a
 violation of Section 501 of the Rehabilitation Act of 1973, as amended,
 29 U.S.C. § 791 et seq. has occurred at the Department of Transportation,
 Federal Aviation Administration, Detroit Metro ATCT, Romulus, Michigan
 (hereinafter “facility”).

 Federal law requires that there be no discrimination against any
 employee or applicant for employment because of the person's RACE,
 COLOR, RELIGION, SEX, NATIONAL ORIGIN, AGE, or PHYSICAL or MENTAL
 DISABILITY with respect to hiring, firing, promotion, compensation,
 or other terms, conditions or privileges of employment.

 The facility supports and will comply with such federal law and will
 not take action against individuals because they have exercised their
 rights under law.

 The facility was found to have violated the Rehabilitation Act
 when it considered complainant's disability in making a promotion
 decision.   Because the agency established that it was also motivated
 by nondiscriminatory concerns in taking the action at issue, the agency
 was ordered to: (1) conduct sensitivity training for the management
 official who improperly considered complainant's disability; (2) award
 reasonable attorney's fees, if applicable; and (3) post this notice.

 The facility will not in any manner restrain, interfere, coerce, or
 retaliate against any individual who exercises his or her right to
 oppose practices made unlawful by, or who participates in proceedings
 pursuant to, Federal equal employment opportunity law.



Date Posted:

Posting Expires:
29 C.F.R. Part 16141  The Rehabilitation Act was amended in 1992 to apply
the standards of the Americans with Disabilities Act (ADA) to complaints
of discrimination by federal employees or applicants for employment.

2 This information was obtained through a telephone call to the agency.

3 As noted above, because the agency established that it would have taken
the same action even absent discrimination, complainant is only entitled
to declaratory relief, injunctive relief and attorney's fees and costs.
See Guidance, Part III.C., 18-20; see also Walker v. Social Security
Administration, EEOC Request No. 05980504.

�

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Filed under Age Discrimination, Disability, Reasonable Accommodation, Rehabilitation Act, Uncategorized

St. Mary’s Honor Center v. Hicks, 509 US 502 – Supreme Court 1993

Highlighting hicks
509 U.S. 502 (1993)

ST. MARY’S HONOR CENTER et al.
v.
HICKS

No. 92-602.United States Supreme Court.

Argued April 20, 1993.Decided June 25, 1993.CERTIORARI TO THE UNITED STATES COURT OF APPEALS FOR THE EIGHTH CIRCUIT504*504 Scalia, J., delivered the opinion of the Court, in which Rehnquist, C. J., and O’Connor, Kennedy, and Thomas, JJ., joined. Souter, J., filed a dissenting opinion, in which White, Blackmun, and Stevens, JJ., joined, post, p. 525.

Gary L. Gardner, Assistant Attorney General of Missouri, argued the cause for petitioners. With him on the brief were Jeremiah W. Nixon, Attorney General, andDon M. Downing, Deputy Attorney General.

Charles R. Oldham argued the cause for respondent. With him on the brief wereElaine R. Jones, Charles Stephen Ralston, Eric Schnapper, and Louis Gilden.

Edward C. DuMont argued the cause for the United States et al. as amici curiaeurging affirmance. With him on the brief were Acting Solicitor General Bryson, Acting Assistant Attorney General Turner, Edwin S. Kneedler, 504*504 David K. Flynn, Rebecca K. Troth, Donald R. Livingston, and Gwendolyn Young Reams.[*]

Justice Scalia, delivered the opinion of the Court.

We granted certiorari to determine whether, in a suit against an employer alleging intentional racial discrimination in violation of § 703(a)(1) of Title VII of the Civil Rights Act of 1964, 78 Stat. 255, 42 U. S. C. § 2000e-2(a)(1), the trier of fact’s rejection of the employer’s asserted reasons for its actions mandates a finding for the plaintiff.

I

Petitioner St. Mary’s Honor Center (St. Mary’s) is a halfway house operated by the Missouri Department of Corrections and Human Resources (MDCHR). Respondent Melvin Hicks, a black man, was hired as a correctional officer at St. Mary’s in August 1978 and was promoted to shift commander, one of six supervisory positions, in February 1980.

In 1983 MDCHR conducted an investigation of the administration of St. Mary’s, which resulted in extensive supervisory changes in January 1984. Respondent retained his position, but John Powell became the new chief of custody (respondent’s immediate supervisor) and petitioner Steve 505*505 Long the new superintendent. Prior to these personnel changes respondent had enjoyed a satisfactory employment record, but soon thereafter became the subject of repeated, and increasingly severe, disciplinary actions. He was suspended for five days for violations of institutional rules by his subordinates on March 3, 1984. He received a letter of reprimand for alleged failure to conduct an adequate investigation of a brawl between inmates that occurred during his shift on March 21. He was later demoted from shift commander to correctional officer for his failure to ensure that his subordinates entered their use of a St. Mary’s vehicle into the official logbook on March 19, 1984. Finally, on June 7, 1984, he was discharged for threatening Powell during an exchange of heated words on April 19.

Respondent brought this suit in the United States District Court for the Eastern District of Missouri, alleging that petitioner St. Mary’s violated § 703(a)(1) of Title VII of the Civil Rights Act of 1964, 42 U. S. C. § 2000e-2(a)(1), and that petitioner Long violated Rev. Stat. § 1979, 42 U. S. C. § 1983, by demoting and then discharging him because of his race. After a full bench trial, the District Court found for petitioners. 756 F. Supp. 1244 (ED Mo. 1991). The United States Court of Appeals for the Eighth Circuit reversed and remanded, 970 F. 2d 487 (1992),and we granted certiorari, 506 U. S. 1042 (1993).

II

Section 703(a)(1) of Title VII of the Civil Rights Act of 1964 provides in relevant part:

“It shall be an unlawful employment practice for an employer—

“(1) . . . to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s race . . . .” 42 U. S. C. § 2000e-2(a). 506*506 With the goal of “progressively . . . sharpen[ing] the inquiry into theelusive factual question of intentional discrimination,” Texas Dept. of Community Affairs v.Burdine, 450 U. S. 248, 255, n. 8 (1981), our opinion inMcDonnell Douglas Corp. v. Green, 411 U. S. 792 (1973), established an allocation of the burden of production and an order for the presentation of proof in Title VII discriminatory-treatment cases.[1] The plaintiffin such a case, we said, must first establish, by a preponderance of the evidence, a “prima facie” case of racial discrimination. Burdine, supra, at 252-253. Petitioners do not challenge the District Court’s finding that respondent satisfied the minimal requirements of such a prima facie case (set out in McDonnell Douglas, supra, at 802) by proving (1) that he is black, (2) that he was qualified for the position of shift commander, (3) that he was demoted from that position and ultimately discharged, and (4) that the position remained open and was ultimately filled by a white man. 756 F. Supp., at 1249-1250.

Under the McDonnell Douglas scheme, “[e]stablishment of the prima facie case in effect creates a presumption that the employer unlawfully discriminated against the employee.” Burdine, supra, at 254. To establish a “presumption” is to say that a finding of the predicate fact (here, the prima facie case) produces “a required conclusion in the absence of explanation” (here, the finding of unlawful discrimination). 1 D. Louisell & C. Mueller, Federal Evidence § 67, p. 536 (1977). Thus, the McDonnell Douglas presumption places upon the defendant the burden of producing an explanation 507*507 to rebut the prima facie case—i. e., the burden of “producing evidence” that the adverse employment actions were taken “for a legitimate, nondiscriminatory reason.” Burdine, 450 U. S., at 254. “[T]he defendant must clearly set forth, through the introduction of admissible evidence,” reasons for its actions which, if believed by the trier of fact, would support a finding that unlawful discrimination was not the cause of the employment action. Id., at 254-255, and n. 8. It is important to note, however, that although the McDonnell Douglas presumption shifts the burden of production to the defendant, “[t]he ultimate burden of persuading the trier of fact that the defendant intentionally discriminated against the plaintiff remains at all times with the plaintiff.” 450 U. S., at 253. In this regard it operates like all presumptions, as described in Federal Rule of Evidence 301:

“In all civil actions and proceedings not otherwise provided for by Act of Congress or by these rules, a presumption imposes on the party against whom it is directed the burden of going forward with evidence to rebut or meet the presumption, but does not shift to such party the burden of proof in the sense of the risk of nonpersuasion, which remains throughout the trial upon the party on whom it was originally cast.” Respondent does not challenge the District Court’s finding that petitioners sustained their burden of production by introducing evidence of two legitimate, nondiscriminatory reasons for their actions: the severity and the accumulation of rules violations committed by respondent. 756 F. Supp., at 1250. Our cases make clear that at that point the shifted burden of production became irrelevant: “If the defendant carries this burden of production, the presumption raised by the prima facie case is rebutted,” Burdine, 450 U. S., at 255, and “drops from the case,” id., at 255, n. 10. The plaintiff then has “the full and fair opportunity to demonstrate,” 508*508 through presentation of his own case and through crossexamination of the defendant’s witnesses, “that the proffered reason was not the true reason for the employment decision,” id., at 256, and that race was. He retains that “ultimate burden of persuading the [trier of fact] that [he] has been the victim of intentional discrimination.” Ibid.

The District Court, acting as trier of fact in this bench trial, found that the reasons petitioners gave were not the real reasons for respondent’s demotion and discharge. It found that respondent was the only supervisor disciplined for violations committed by his subordinates; that similar and even more serious violations committed by respondent’s co-workers were either disregarded or treated more leniently; and that Powell manufactured the final verbal confrontation in order to provoke respondent into threatening him. 756 F. Supp., at 1250-1251. It nonetheless held that respondent had failed to carry his ultimate burden of proving that his race was the determining factor in petitioners’ decision first to demote and then to dismiss him.[2] In short, the District Court concluded that “although [respondent] has proven the existence of a crusade to terminate him, he has not proven that the crusade was racially rather than personally motivated.” Id., at 1252.

The Court of Appeals set this determination aside on the ground that “[o]nce [respondent] proved all of [petitioners’] proffered reasons for the adverse employment actions to be pretextual, [respondent] was entitled to judgment as a matter of law.” 970 F. 2d, at 492. The Court of Appeals reasoned:

509*509 “Because all of defendants’ proffered reasons were discredited, defendants were in a position of having offered no legitimate reason for their actions. In other words, defendants were in no better position than if they had remained silent, offering no rebuttal to an established inference that they had unlawfully discriminated against plaintiff on the basis of his race.” Ibid.

That is not so. By producing evidence (whether ultimately persuasive or not) of nondiscriminatory reasons, petitioners sustained their burden of production, and thus placed themselves in a “better position than if they had remained silent.”

In the nature of things, the determination that a defendant has met its burden of production (and has thus rebutted any legal presumption of intentional discrimination) can involve no credibility assessment. For the burden-of-production determination necessarily precedes the credibility-assessment stage. At the close of the defendant’s case, the court is asked to decide whether an issue of fact remains for the trier of fact to determine. None does if, on the evidence presented, (1) any rational person would have to find the existence of facts constituting a prima facie case, and (2) the defendant has failed to meet its burden of production—i. e., has failed to introduce evidence which, taken as true, would permit the conclusion that there was a nondiscriminatory reason for the adverse action. In that event, the court must award judgment to the plaintiff as a matter of law under Federal Rule of Civil Procedure 50(a)(1) (in the case of jury trials) or Federal Rule of Civil Procedure 52(c) (in the case of bench trials). See F. James & G. Hazard, Civil Procedure § 7.9, p. 327 (3d ed. 1985); 1 Louisell & Mueller, Federal Evidence § 70, at 568. If the defendant has failed to sustain its burden but reasonable minds could differ as to whether a preponderance of the evidence establishes the facts of a prima facie 510*510 case, then a question of fact does remain, which the trier of fact will be called upon to answer.[3]

If, on the other hand, the defendant has succeeded in carrying its burden of production, the McDonnell Douglas framework—with its presumptions and burdens—is no longer relevant. To resurrect it later, after the trier of fact has determined that what was “produced” to meet the burden of production is not credible, flies in the face of our holding in Burdine that to rebut the presumption “[t]he defendant need not persuade the court that it was actually motivated by the proffered reasons.” 450 U. S., at 254. The presumption, having fulfilled its role of forcing the defendant 511*511 to come forward with some response, simply drops out of the picture. Id., at 255. The defendant’s “production” (whatever its persuasive effect) having been made, the trier of fact proceeds to decide the ultimate question: whether plaintiff has proved “that the defendant intentionally discriminated against [him]” because of his race, id., at 253. The factfinder’s disbelief of the reasons put forward by the defendant (particularly if disbelief is accompanied by a suspicion of mendacity) may, together with the elements of the prima facie case, suffice to show intentional discrimination. Thus, rejection of the defendant’s proffered reasons will permit the trier of fact to infer the ultimate fact of intentional discrimination,[4] and the Court of Appeals was correct when it noted that, upon such rejection, “[n]o additional proof of discrimination is required,970 F. 2d, at 493 (emphasis added). But the Court of Appeals’ holding that rejection of the defendant’s proffered reasons compels judgment for the plaintiff disregards the fundamental principle of Rule 301 that a presumption does not shift the burden of proof, and ignores our repeated admonition that the Title VII plaintiff at all times bears the “ultimate burden of persuasion.” See, e. g., Postal Service Bd. of Governors v. Aikens, 460 U. S. 711, 716 (1983) (citing Burdine, supra, at 256);Patterson v. McLean Credit Union, 491 U. S. 164, 187 (1989); Price Waterhouse v.Hopkins, 490 U. S. 228, 245-246 (1989) (plurality opinion of Brennan, J., joined by Marshall, Blackmun, and Stevens, JJ.); id., at 260 (White, J., concurring in judgment); id., at 270 (O’Connor, J., concurring in judgment); 512*512 id., at 286-288 (Kennedy, J., joined by The Chief Justice and Scalia, J., dissenting); Cooper v.Federal Reserve Bank of Richmond, 467 U. S. 867, 875 (1984); cf. Wards Cove Packing Co. v. Atonio, 490 U. S. 642, 659-660 (1989); id., at 668 (Stevens, J., dissenting); Watson v. Fort Worth Bank & Trust, 487 U. S. 977, 986 (1988).

III

Only one unfamiliar with our case law will be upset by the dissent’s alarum that we are today setting aside “settled precedent,” post, at 525, “two decades of stable law in this Court,” ibid., “a framework carefully crafted in precedents as old as 20 years,” post, at 540, which “Congress is [aware]” of and has implicitly approved,post, at 542. Panic will certainly not break out among the courts of appeals, whose divergent views concerning the nature of the supposedly “stable law in this Court” are precisely what prompted us to take this case—a divergence in which the dissent’s version of “settled precedent” cannot remotely be considered the “prevailing view.” Compare, e. g., EEOC v. Flasher Co., 986 F. 2d 1312, 1321 (CA10 1992) (finding of pretext does not mandate finding of illegal discrimination);Galbraith v. Northern Telecom, Inc., 944 F. 2d 275, 282-283 (CA6 1991) (same) (opinion of Boggs, J.), cert. denied, 503 U. S. 945 (1992); 944 F. 2d, at 283 (same) (opinion of Guy, J., concurring in result); Samuels v. Raytheon Corp., 934 F. 2d 388, 392 (CA1 1991) (same); Holder v. City of Raleigh, 867 F. 2d 823, 827-828 (CA4 1989) (same); Benzies v. Illinois Dept. of Mental Health and Developmental Disabilities, 810 F. 2d 146, 148 (CA7) (same) (dictum), cert. denied, 483 U. S. 1006 (1987); Clark v. Huntsville City Bd. of Ed., 717 F. 2d 525, 529 (CA11 1983)(same) (dictum), with Hicks v. St. Mary’s Honor Center, 970 F. 2d, at 492-493(case below) (finding of pretext mandates finding of illegal discrimination), cert. granted, 506 U. S. 1042 (1993); Tye v. Board of Ed. of Polaris Joint Vocational School Dist., 811 F. 2d 315, 320 (CA6) (same), cert. 513*513 denied, 484 U. S. 924 (1987); King v. Palmer, 250 U. S. App. D. C. 257, 260, 778 F. 2d 878, 881 (1985)(same); Duffy v. Wheeling Pittsburgh Steel Corp., 738 F. 2d 1393, 1395-1396 (CA3) (same), cert. denied, 469 U. S. 1087 (1984); Lopez v. Metropolitan Life Ins. Co., 930 F. 2d 157, 161 (CA2) (same) (dictum), cert. denied, 502 U. S. 880 (1991);Caban-Wheeler v. Elsea, 904 F. 2d 1549, 1554 (CA11 1990) (same) (dictum);Thornbrough v. Columbus & Greenville R. Co., 760 F. 2d 633, 639-640, 646-647 (CA5 1985) (same) (dictum). We mean to answer the dissent’s accusations in detail, by examining our cases, but at the outset it is worth noting the utter implausibility that we would ever have held what the dissent says we held.

As we have described, Title VII renders it unlawful “for an employer . . . to fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s race, color, religion, sex, or national origin.” 42 U. S. C. § 2000e2(a)(1). Here (in the context of the now-permissible jury trials for Title VII causes of action) is what the dissent asserts we have held to be a proper assessment of liability for violation of this law: Assume that 40% of a business’ work force are members of a particular minority group, a group which comprises only 10% of the relevant labor market. An applicant, who is a member of that group, applies for an opening for which he is minimally qualified, but is rejected by a hiring officer of that same minority group, and the search to fill the opening continues. The rejected applicant files suit for racial discrimination under Title VII, and before the suit comes to trial, the supervisor who conducted the company’s hiring is fired. Under McDonnell Douglas, the plaintiff has a prima facie case, see 411 U. S., at 802, and under the dissent’s interpretation of our law not only must the company come forward with some explanation for the refusal to hire (which it will have to try to confirm out of the 514*514 mouth of its now antagonistic former employee), but the jury must be instructed that, if they find that explanation to be incorrect, they must assess damages against the company, whether or not they believe the company was guilty of racial discrimination. The disproportionate minority makeup of the company’s work force and the fact that its hiring officer was of the same minority group as the plaintiff will be irrelevant, because the plaintiff’s case can be proved “indirectly by showing that the employer’s proffered explanation is unworthy of credence.”[5] 450 U. S., at 256. Surely nothing short of inescapable prior holdings (the dissent does not pretend there are any) should make one assume that this is the law we have created.

We have no authority to impose liability upon an employer for alleged discriminatory employment practices unless an appropriate factfinder determines, according to proper procedures, that the employer has unlawfully discriminated.We may, according to traditional practice, establish certain modes and orders of proof, including an initial rebuttable presumption of the sort we described earlier in this opinion, which we believe McDonnell Douglas represents. But nothing in law would permit us to substitute for the required finding that the employer’s action was the product of unlawful discrimination, the much different (and much lesser) finding515*515 that the employer’s explanation of its action was not believable. The dissent’s position amounts to precisely this, unless what is required to establish theMcDonnell Douglas prima facie case is a degree of proof so high that it would, in absence of rebuttal, require a directed verdict for the plaintiff (for in that case proving the employer’s rebuttal noncredible would leave the plaintiff’s directed-verdict case in place, and compel a judgment in his favor). Quite obviously, however, what is required to establish the McDonnell Douglas prima facie case is infinitely less than what a directed verdict demands. The dissent is thus left with a position that has no support in the statute, no support in the reason of the matter, no support in any holding of this Court (that is not even contended), and support, if at all, only in the dicta of this Court’s opinions. It is to those that we now turn—begrudgingly, since we think it generally undesirable, where holdings of the Court are not at issue, to dissect the sentences of the United States Reports as though they were the United States Code.

The principal case on which the dissent relies is Burdine. While there are some statements in that opinion that could be read to support the dissent’s position, all but one of them bear a meaning consistent with our interpretation, and the one exception is simply incompatible with other language in the case. Burdinedescribes the situation that obtains after the employer has met its burden of adducing a nondiscriminatory reason as follows: “Third, should the defendant carry this burden, the plaintiff must then have an opportunity to prove by a preponderance of the evidence that the legitimate reasons offered by the defendant were not its true reasons, but were a pretext for discrimination.” 450 U. S., at 253. The dissent takes this to mean that if the plaintiff proves the asserted reason to be false, the plaintiff wins. But a reason cannot be proved to be “a pretext for discrimination ” unless it is shown both that the reason was false, andthat discrimination was the real reason. Burdine `s later allusions to 516*516 proving or demonstrating simply “pretext,” e. g., id., at 258, are reasonably understood to refer to the previously described pretext, i. e., “pretext for discrimination.”[6]

Burdine also says that when the employer has met its burden of production “the factual inquiry proceeds to a new level of specificity.” Id., at 255. The dissent takes this to mean that the factual inquiry reduces to whether the employer’s asserted reason is true or false—if false, the defendant loses. But the “new level of specificity” may also (as we believe) refer to the fact that the inquiry now turns from the few generalized factors that establish a prima facie case to the specific proofs and rebuttals of discriminatory motivation the parties have introduced.

In the next sentence, Burdine says that “[p]lacing this burden of production on the defendant thus serves . . . to frame the factual issue with sufficient clarity so that the plaintiff will have a full and fair opportunity to demonstrate pretext.” Id., at 255-256. The dissent thinks this means that the only factual issue remaining in the case is whether the employer’s reason is false. But since in our view “pretext” means “pretext for discrimination,” we think the sentence must be understood as addressing the form rather than the substance of the defendant’s production burden: The requirement that the employer “clearly set forth” its reasons, id., at 255, gives the plaintiff a “full and fair” rebuttal opportunity.

A few sentences later, Burdine says: “[The plaintiff] now must have the opportunity to demonstrate that the proffered reason was not the true reason for the employment decision. This burden now merges with the ultimate burden of persuading the court that she has been the victim of intentional 517*517discrimination.” Id., at 256. The dissent takes this “merger” to mean that “the ultimate burden of persuading the court that she has been the victim of intentional discrimination” is replaced by the mere burden of “demonstrat[ing] that the proffered reason was not the true reason for the employment decision.” But that would be a merger in which the little fish swallows the big one. Surely a more reasonable reading is that proving the employer’s reason false becomes part of (and often considerably assists) the greater enterprise of proving that the real reason was intentional discrimination.

Finally, in the next sentence Burdine says: “[The plaintiff] may succeed in this [i. e.,in persuading the court that she has been the victim of intentional discrimination] either directly by persuading the court that a discriminatory reason more likely motivated the employer or indirectly by showing that the employer’s proffered explanation is unworthy of credence. See McDonnell Douglas, 411 U. S., at 804-805.” Ibid. We must agree with the dissent on this one: The words bear no other meaning but that the falsity of the employer’s explanation is alone enough to compel judgment for the plaintiff. The problem is that that dictum contradicts or renders inexplicable numerous other statements, both in Burdine itself and in our later case law—commencing with the very citation of authority Burdine uses to support the proposition. McDonnell Douglas does not say, at the cited pages or elsewhere, that all the plaintiff need do is disprove the employer’s asserted reason. In fact, it says just the opposite: “[O]n the retrial respondent must be given a full and fair opportunity to demonstrate by competent evidence that the presumptively valid reasons for his rejection were in fact a coverup for a racially discriminatory decision.411 U. S., at 805 (emphasis added). “We . . . insist that respondent under § 703(a)(1) must be given a full and fair opportunity to demonstrate by competent evidence that whatever the stated reasons for his rejection, the decision was in reality 518*518 racially premised.Id., at 805, n. 18 (emphasis added). The statement in question also contradicts Burdine `s repeated assurance (indeed, its holding) regarding the burden of persuasion: “The ultimate burden of persuading the trier of fact that the defendant intentionally discriminated against the plaintiff remains at all times with the plaintiff.” 450 U. S., at 253. “The plaintiff retains the burden of persuasion.” Id., at 256.[7] And lastly, the statement renders inexplicable Burdine `s explicit reliance, in describing the shifting burdens ofMcDonnell Douglas, upon authorities setting forth the classic law of presumptions we have described earlier, including Wigmore’s Evidence, 450 U. S., at 253, 254, n. 7, 255, n. 8, James’ and Hazard’s Civil Procedure, id., at 255, n. 8, Federal Rule of Evidence 301, ibid., Maguire’s Evidence, Common Sense and Common Law,ibid., and Thayer’s Preliminary Treatise on Evidence, id., at 255, n. 10. In light of these inconsistencies, we think that the dictum at issue here must be regarded as an inadvertence, to the extent that it describes disproof of the defendant’s reason as a totally independent, rather than an auxiliary, means of proving unlawful intent.

In sum, our interpretation of Burdine creates difficulty with one sentence; the dissent’s interpretation causes many portions of the opinion to be incomprehensible or deceptive. But whatever doubt Burdine might have created was eliminated by Aikens. There we said, in language that cannot reasonably be mistaken, that “the ultimate question [is] discrimination vel non.460 U. S., at 714. Once the defendant 519*519 “responds to the plaintiff’s proof by offering evidence of the reason for the plaintiff’s rejection, the factfinder must then decide” not (as the dissent would have it) whether that evidence is credible, but “whether the rejection was discriminatory within the meaning of Title VII.” Id., at 714-715. At that stage, we said, “[t]he District Court was . . . in a position to decide the ultimate factual issue in the case,” which is “whether the defendant intentionally discriminated against the plaintiff.” Id., at 715 (brackets and internal quotation marks omitted). The McDonnell Douglas methodology was “`never intended to be rigid, mechanized, or ritualistic.’ ” 460 U. S., at 715 (quoting Furnco, 438 U. S., at 577). Rather, once the defendant has responded to the plaintiff’s prima facie case, “[t]he district court has before it all the evidence it needs to decide” not (as the dissent would have it) whether defendant’s response is credible, but “whether the defendant intentionally discriminated against the plaintiff.” 460 U. S., at 715(internal quotation marks omitted). “On the state of the record at the close of the evidence, the District Court in this case should have proceeded to this specific question directly, just as district courts decide disputed questions of fact in other civil litigation.” Id., at 715-716. In confirmation of this (rather than in contradiction of it), the Court then quotes the problematic passage from Burdine, which says that the plaintiff may carry her burden either directly “`or indirectly by showing that the employer’s proffered explanation is unworthy of credence.’ ” 460 U. S., at 716. It then characterizes that passage as follows: “In short, the district court must decide which party’s explanation of the employer’s motivation it believes.” Ibid. It is not enough, in other words, to dis believe the employer; the factfinder must believe the plaintiff’s explanation of intentional discrimination. It is noteworthy that Justice Blackmun, although joining the Court’s opinion in Aikens, wrote a separate concurrence for the sole purpose of saying that he understood the Court’s opinion to be saying what the 520*520 dissent today asserts. That concurrence was joined only by Justice Brennan. Justice Marshall would have none of that, but simply refused to join the Court’s opinion, concurring without opinion in the judgment. We think there is little doubt what Aikens meant.

IV

We turn, finally, to the dire practical consequences that the respondents and the dissent claim our decision today will produce. What appears to trouble the dissent more than anything is that, in its view, our rule is adopted “for the benefit of employers who have been found to have given false evidence in a court of law,” whom we “favo[r]” by “exempting them from responsibility for lies.” Post, at 537. As we shall explain, our rule in no way gives special favor to those employers whose evidence is disbelieved. But initially we must point out that there is no justification for assuming (as the dissent repeatedly does) that those employers whose evidence is disbelieved are perjurers and liars. See ante, at 536-537 (“the employer who lies”; “the employer’s lie”; “found to have given false evidence”; “lies”); post, at 540 (“benefit from lying”; “must lie”; “offering false evidence”), 540, n. 13 (“employer who lies”; “employer caught in a lie”; “rewarded for its falsehoods”), 540 (“requires a party to lie”). Even if these were typically cases in which an individual defendant’s sworn assertion regarding a physical occurrence was pitted against an individual plaintiff’s sworn assertion regarding the same physical occurrence, surely it would be imprudent to call the party whose assertion is (by a mere preponderance of the evidence) disbelieved, a perjurer and a liar. And in these Title VII cases, the defendant is ordinarily not an individual but a company, which must rely upon the statement of an employee—often a relatively low-level employee—as to the central fact; and that central fact is not a physical occurrence, but rather that employee’s state of mind. To say that the company which in good faith 521*521 introduces such testimony, or even the testifying employee himself, becomes a liar and a perjurer when the testimony is not believed, is nothing short of absurd.

Undoubtedly some employers (or at least their employees) will be lying. But even if we could readily identify these perjurers, what an extraordinary notion, that we “exempt them from responsibility for their lies” unless we enter Title VII judgments for the plaintiffs! Title VII is not a cause of action for perjury; we have other civil and criminal remedies for that. The dissent’s notion of judgment-for-lying is seen to be not even a fair and evenhanded punishment for vice, when one realizes how strangely selective it is: The employer is free to lie to its heart’s content about whether the plaintiff ever applied for a job, about how long he worked, how much he made—indeed, about anything and everything except the reason for the adverse employment action. And the plaintiff is permitted to lie about absolutelyeverything without losing a verdict he otherwise deserves. This is not a major, or even a sensible, blow against fibbery.

The respondent’s argument based upon the employer’s supposed lying is a more modest one: “A defendant which unsuccessfully offers a `phony reason’ logically cannot be in a better legal position [i. e., the position of having overcome the presumption from the plaintiff’s prima facie case] than a defendant who remains silent, and offers no reasons at all for its conduct.” Brief for Respondent 21; see also Brief for United States as Amicus Curiae 11, 17-18. But there is no anomaly in that, once one recognizes that the McDonnell Douglas presumption is a proceduraldevice, designed only to establish an order of proof and production. The books are full of procedural rules that place the perjurer (initially, at least) in a better position than the truthful litigant who makes no response at all. A defendant who fails to answer a complaint will, on motion, suffer a default judgment that a deceitful response could have avoided. Fed. Rule Civ. Proc. 55(a). A defendant whose answer fails to contest critical 522*522 averments in the complaint will, on motion, suffer a judgment on the pleadings that untruthful denials could have avoided. Rule 12(c). And a defendant who fails to submit affidavits creating a genuine issue of fact in response to a motion for summary judgment will suffer a dismissal that false affidavits could have avoided. Rule 56(e). In all of those cases, as under theMcDonnell Douglas framework, perjury may purchase the defendant a chance at the factfinder—though there, as here, it also carries substantial risks, see Rules 11 and 56(g); 18 U. S. C. § 1621.

The dissent repeatedly raises a procedural objection that is impressive only to one who mistakes the basic nature of the McDonnell Douglas procedure. It asserts that “the Court now holds that the further enquiry [i. e., the inquiry that follows the employer’s response to the prima facie case] is wide open, not limited at all by the scope of the employer’s proffered explanation.” Post, at 533. The plaintiff cannot be expected to refute “reasons not articulated by the employer, but discerned in the record by the factfinder.” Ante, at 534. He should not “be saddled with the tremendous disadvantage of having to confront, not the defined task of proving the employer’s stated reasons to be false, but the amorphous requirement of disproving all possible nondiscriminatory reasons that a factfinder might find lurking in the record.” Post, at 534-535. “Under the scheme announced today, any conceivable explanation for the employer’s actions that might be suggested by the evidence, however unrelated to the employer’s articulated reasons, must be addressed by [the] plaintiff.” Post, at 537. These statements imply that the employer’s “proffered explanation,” his “stated reasons,” his “articulated reasons,” somehow exist apart from the record —in some pleading, or perhaps in some formal, nontestimonial statement made on behalf of the defendant to the factfinder. (“Your honor, pursuant to McDonnell Douglas the defendant hereby formally asserts, 523*523 as its reason for the dismissal at issue here, incompetence of the employee.”) Of course it does not work like that. The reasons the defendant sets forth are set forth “through the introduction of admissible evidence.” Burdine, 450 U. S., at 255. In other words, the defendant’s “articulated reasons” themselves are to be found “lurking in the record.” It thus makes no sense to contemplate “the employer who is caught in a lie, but succeeds in injecting into the trial anunarticulated reason for its actions.” Post, at 540, n. 13 (emphasis added). There is a “lurking-in-the-record” problem, but it exists not for us but for the dissent. If,after the employer has met its preliminary burden, the plaintiff need not prove discrimination (and therefore need not disprove all other reasons suggested, no matter how vaguely, in the record) there must be some device for determining which particular portions of the record represent “articulated reasons” set forth with sufficient clarity to satisfy McDonnell Douglas — since it is only that evidence which the plaintiff must refute. But of course our McDonnell Douglas framework makes no provision for such a determination, which would have to be made not at the close of the trial but in medias res, since otherwise the plaintiff would not know what evidence to offer. It makes no sense.

Respondent contends that “[t]he litigation decision of the employer to place in controversy only . . . particular explanations eliminates from further consideration the alternative explanations that the employer chose not to advance.” Brief for Respondent 15. The employer should bear, he contends, “the responsibility for its choices and the risk that plaintiff will disprove any pretextual reasons and therefore prevail.Id., at 30 (emphasis added). It is the “therefore” that is problematic. Title VII does not award damages against employers who cannot prove a nondiscriminatory reason for adverse employment action, but only against employers who are proven to have taken adverse employment 524*524 action by reason of (in the context of the present case) race. That the employer’s proffered reason is unpersuasive, or even obviously contrived, does not necessarily establish that the plaintiff’s proffered reason of race is correct. That remains a question for the factfinder to answer, subject, of course, to appellate review—which should be conducted on remand in this case under the “clearly erroneous” standard of Federal Rule of Civil Procedure 52(a), see, e. g., Anderson v.Bessemer City, 470 U. S. 564, 573-576 (1985).

Finally, respondent argues that it “would be particularly ill-advised” for us to come forth with the holding we pronounce today “just as Congress has provided a right to jury trials in Title VII” cases. Brief for Respondent 31. See § 102 of the Civil Rights Act of 1991, 105 Stat. 1073, 42 U. S. C. § 1981a(c) (1988 ed., Supp. III) (providing jury trial right in certain Title VII suits). We think quite the opposite is true. Clarity regarding the requisite elements of proof becomes all the more important when a jury must be instructed concerning them, and when detailed factual findings by the trial court will not be available upon review.

* * *

We reaffirm today what we said in Aikens:

“[T]he question facing triers of fact in discrimination cases is both sensitive and difficult. The prohibitions against discrimination contained in the Civil Rights Act of 1964 reflect an important national policy. There will seldom be `eyewitness’ testimony as to the employer’s mental processes. But none of this means that trial courts or reviewing courts should treat discrimination differently from other ultimate questions of fact. Nor should they make their inquiry even more difficult by applying legal rules which were devised to govern `the basic allocation of burdens and order of presentation of proof,’Burdine, 450 U. S., at 252, in deciding this ultimate question.” 460 U. S., at 716.

525*525 The judgment of the Court of Appeals is reversed, and the case is remanded for further proceedings consistent with this opinion.

It is so ordered.

Justice Souter, with whom Justice White, Justice Blackmun, and Justice Stevens join, dissenting.

Twenty years ago, in McDonnell Douglas Corp. v. Green, 411 U. S. 792 (1973),this Court unanimously prescribed a “sensible, orderly way to evaluate the evidence” in a Title VII disparate-treatment case, giving both plaintiff and defendant fair opportunities to litigate “in light of common experience as it bears on the critical question of discrimination.” Furnco Constr. Corp. v. Waters, 438 U. S. 567, 577 (1978). We have repeatedly reaffirmed and refined the McDonnell Douglas framework, most notably in Texas Dept. of Community Affairs v. Burdine,450 U. S. 248 (1981), another unanimous opinion. See also Postal Service Bd. of Governors v. Aikens, 460 U. S. 711 (1983); Furnco, supra. But today, after two decades of stable law in this Court and only relatively recent disruption in some of the Circuits, see ante, at 512-513, the Court abandons this practical framework together with its central purpose, which is “to sharpen the inquiry into the elusive factual question of intentional discrimination,” Burdine, supra, at 255, n. 8. Ignoring language to the contrary in both McDonnell Douglas and Burdine, the Court holds that, once a Title VII plaintiff succeeds in showing at trial that the defendant has come forward with pretextual reasons for its actions in response to a prima facie showing of discrimination, the factfinder still may proceed to roam the record, searching for some nondiscriminatory explanation that the defendant has not raised and that the plaintiff has had no fair opportunity to disprove. Because the majority departs from settled precedent in substituting a scheme of proof for disparate-treatment actions that promises to be unfair and unworkable, I respectfully dissent.

526*526 The McDonnell Douglas framework that the Court inexplicably casts aside today was summarized neatly in Burdine:

“First, the plaintiff has the burden of proving by the preponderance of the evidence a prima facie case of discrimination. Second, if the plaintiff succeeds in proving the prima facie case, the burden shifts to the defendant to articulate some legitimate, nondiscriminatory reason for the employee’s rejection. Third, should the defendant carry this burden, the plaintiff must then have an opportunity to prove by a preponderance of the evidence that the legitimate reasons offered by the defendant were not its true reasons, but were a pretext for discrimination.” 450 U. S., at 252-253 (citations and internal quotation marks omitted).

We adopted this three-step process to implement, in an orderly fashion, “[t]he language of Title VII,” which “makes plain the purpose of Congress to assure equality of employment opportunities and to eliminate those discriminatory practices and devices which have fostered racially stratified job environments to the disadvantage of minority citizens.” 411 U. S., at 800. Because “Title VII tolerates no racial discrimination, subtle or otherwise,” id., at 801, we devised a framework that would allow both plaintiffs and the courts to deal effectively with employment discrimination revealed only through circumstantial evidence. SeeAikens, supra, at 716 (“There will seldom be `eyewitness’ testimony as to the employer’s mental processes”). This framework has gained wide acceptance, not only in cases alleging discrimination on the basis of “race, color, religion, sex, or national origin” under Title VII, 42 U. S. C. § 2000e—2, but also in similar cases, such as those alleging age discrimination under the Age Discrimination in Employment Act of 1967. See, e. g., Halsell v. Kimberly-Clark Corp., 683 F. 2d 285, 289 (CA8 1982), cert. denied, 459 U. S. 1205 (1983); see also Brief 527*527 for Lawyers’ Committee for Civil Rights et al. as Amici Curiae 3-4.

At the outset, under the McDonnell Douglas framework, a plaintiff alleging disparate treatment in the work place in violation of Title VII must provide the basis for an inference of discrimination. In this case, as all agree, Melvin Hicks met this initial burden by proving by a preponderance of the evidence that he was black and therefore a member of a protected class; he was qualified to be a shift commander; he was demoted and then terminated; and his position remained available and was later filled by a qualified applicant.[1] See 970 F. 2d 487, 491,and n. 7 (CA8 1992). Hicks thus proved what we have called a “prima facie case” of discrimination, and it is important to note that in this context a prima facie case is indeed a proven case. Although, in other contexts, a prima facie case only requires production of enough evidence to raise an issue for the trier of fact, here it means that the plaintiff has actually established the elements of the prima facie case to the satisfaction of the factfinder by a preponderance of the evidence. SeeBurdine, 450 U. S., at 253, 254, n. 7. By doing so, Hicks “eliminat[ed] the most common nondiscriminatory reasons” for demotion and firing: that he was unqualified for the position or that the position was no longer available. Id., at 254. Given our assumption that “people do not act in a totally arbitrary manner, without any underlying reasons, especially in a business setting,” we have explained that a prima facie case implies discrimination “because we presume [the employer’s] acts, if otherwise unexplained, are more likely than not based on the consideration528*528 of impermissible factors.” Furnco, 438 U. S., at 577; see also Burdine, supra,at 254.

Under McDonnell Douglas and Burdine, however, proof of a prima facie case not only raises an inference of discrimination; in the absence of further evidence, it also creates a mandatory presumption in favor of the plaintiff. 450 U. S., at 254, n. 7. Although the employer bears no trial burden at all until the plaintiff proves his prima facie case, once the plaintiff does so the employer must either respond or lose. As we made clear in Burdine, “[I]f the employer is silent in the face of the presumption, the court must enter judgment for the plaintiff.” Id., at 254; see ante,at 510, n. 3 (in these circumstances, the factfinder “must find the existence of the presumed fact of unlawful discrimination and must, therefore, render a verdict for the plaintiff”) (emphasis in original). Thus, if the employer remains silent because it acted for a reason it is too embarrassed to reveal, or for a reason it fails to discover, see ante, at 513, the plaintiff is entitled to judgment under Burdine.

Obviously, it would be unfair to bar an employer from coming forward at this stage with a nondiscriminatory explanation for its actions, since the lack of an open position and the plaintiff’s lack of qualifications do not exhaust the set of nondiscriminatory reasons that might explain an adverse personnel decision. If the trier of fact could not consider other explanations, employers’ autonomy would be curtailed far beyond what is needed to rectify the discrimination identified by Congress. Cf. Furnco, supra, at 577-578 (Title VII “does not impose a duty to adopt a hiring procedure that maximizes hiring of minority employees”). On the other hand, it would be equally unfair and utterly impractical to saddle the victims of discrimination with the burden of either producing direct evidence of discriminatory intent or eliminating the entire universe of possible nondiscriminatory reasons for a personnel decision. The Court in McDonnell Douglas reconciled these competing interests in a very sensible 529*529 way by requiring the employer to “articulate,” through the introduction of admissible evidence, one or more “legitimate, nondiscriminatory reason[s]” for its actions. 411 U. S., at 802; Burdine, supra, at 254-255. Proof of a prima facie case thus serves as a catalyst obligating the employer to step forward with an explanation for its actions. St. Mary’s, in this case, used this opportunity to provide two reasons for its treatment of Hicks: the severity and accumulation of rule infractions he had allegedly committed. 970 F. 2d, at 491.

The Court emphasizes that the employer’s obligation at this stage is only a burden of production, ante, at 506-507, 509; see 450 U. S., at 254-255, and that, if the employer meets the burden, the presumption entitling the plaintiff to judgment “drops from the case,” id., at 255, n. 10; see ante, at 507. This much is certainly true,[2] but the obligation also serves an important function neglected by the majority, in requiring the employer “to frame the factual issue with sufficient clarity so that the plaintiff will have a full and fair opportunity to demonstrate pretext.” 450 U. S., at 255-256. The employer, in other words, has a “burden of production” that gives it the right to choose the scope of the factual issues to be resolved by the factfinder. But investing the employer with this choice has no point unless the scope it chooses binds the employer as well as the plaintiff. Nor does it make sense to tell the employer, as this Court has done, that its explanation of legitimate reasons “must be clear and reasonably specific,” if the factfinder can rely on a reason not clearly articulated, or on one not articulated at 530*530 all, to rule in favor of the employer.[3] Id., at 258; see id., at 255, n. 9 (“An articulation not admitted into evidence will not suffice”).

Once the employer chooses the battleground in this manner, “the factual inquiry proceeds to a new level of specificity.” Id., at 255. During this final, more specific enquiry, the employer has no burden to prove that its proffered reasons are true; rather, the plaintiff must prove by a preponderance of the evidence that the proffered reasons are pretextual.[4] Id., at 256. McDonnell Douglas makes it clear that if the plaintiff fails to show “pretext,” the challenged employment action “must stand.” 411 U. S., at 807. If, on the other hand, the plaintiff carries his burden of showing “pretext,” the court “must order a prompt and appropriate remedy.”[5] Ibid.Or, as we said in Burdine: “[The plaintiff] 531*531 now must have the opportunity to demonstrate that the proffered reason was not the true reason for the employment decision. This burden now merges with the ultimate burden of persuading the court that [the plaintiff] has been the victim of intentional discrimination.”[6] 450 U. S., at 256. Burdine drives home the point that the case has proceeded to “a new level of specificity” by explaining that the plaintiff can meet his burden of persuasion in either of two ways: “either directly by persuading the court that a discriminatory reason more likely motivated the employer or indirectly by showing that the employer’s proffered explanation is unworthy of credence.”[7] Ibid.; see Aikens,460 U. S., at 716 532*532 (quoting this language from Burdine ); 460 U. S., at 717-718 (Blackmun, J., joined by Brennan, J., concurring); see also Price Waterhouse v.Hopkins, 490 U. S. 228, 287-289 (1989) (Kennedy, J., dissenting) (discussing these “two alternative methods” and relying on Justice Blackmun’s concurrence inAikens ). That the plaintiff can succeed simply by showing that “the employer’s proffered explanation is unworthy of credence” indicates that the case has been narrowed to the question whether the employer’s proffered reasons are pretextual.[8] Thus, because Hicks carried his burden of persuasion by showing that St. Mary’s proffered reasons were 533*533 “unworthy of credence,” the Court of Appeals properly concluded that he was entitled to judgment.[9] 970 F. 2d, at 492.

The Court today decides to abandon the settled law that sets out this structure for trying disparate-treatment Title VII cases, only to adopt a scheme that will be unfair to plaintiffs, unworkable in practice, and inexplicable in forgiving employers who present false evidence in court. Under the majority’s scheme, once the employer succeeds in meeting its burden of production, “the McDonnell Douglas framework. . . is no longer relevant.” Ante, at 510. Whereas we said in Burdine that if the employer carries its burden of production, “the factual inquiry proceeds to a new level of specificity,” 450 U. S., at 255, the Court now holds that the further enquiry is wide open, not limited at all by the scope of the employer’s proffered explanation.[10] Despite the Court’s assiduous effort to reinterpret our precedents, it remains clear that today’s decision stems from a flat misreading of Burdine and ignores the central purpose of the McDonnell Douglas framework, which is “progressively to sharpen the inquiry 534*534 into the elusive factual question of intentional discrimination.” 450 U. S., at 255, n. 8. We have repeatedly identified the compelling reason for limiting the factual issues in the final stage of aMcDonnell Douglas case as “the requirement that the plaintiff be afforded a full and fair opportunity to demonstrate pretext.” 450 U. S., at 258 (internal quotation marks omitted); see id., at 256 (the plaintiff “must have the opportunity to demonstrate” pretext); Aikens, supra, at 716, n. 5; Furnco, 438 U. S., at 578;McDonnell Douglas, 411 U. S., at 805. The majority fails to explain how the plaintiff, under its scheme, will ever have a “full and fair opportunity” to demonstrate that reasons not articulated by the employer, but discerned in the record by the factfinder, are also unworthy of credence. The Court thus transforms the employer’s burden of production from a device used to provide notice and promote fairness into a misleading and potentially useless ritual.

The majority’s scheme greatly disfavors Title VII plaintiffs without the good luck to have direct evidence of discriminatory intent. The Court repeats the truism that the plaintiff has the “ultimate burden” of proving discrimination, see ante, at 507, 508, 511, 518, without ever facing the practical question of how the plaintiff without such direct evidence can meet this burden. Burdine provides the answer, telling us that such a plaintiff may succeed in meeting his ultimate burden of proving discrimination “indirectly by showing that the employer’s proffered explanation is unworthy of credence.” 450 U. S., at 256; see Aikens, 460 U. S., at 716; id., at 717-718 (Blackmun, J., joined by Brennan, J., concurring). The possibility of some practical procedure for addressing what Burdine calls indirect proof is crucial to the success of most Title VII claims, for the simple reason that employers who discriminate are not likely to announce their discriminatory motive. And yet, under the majority’s scheme, a victim of discrimination lacking direct evidence will now be saddled with the tremendous disadvantage of having to confront, not 535*535 the defined task of proving the employer’s stated reasons to be false, but the amorphous requirement of disproving all possible nondiscriminatory reasons that a factfinder might find lurking in the record. In the Court’s own words, the plaintiff must “disprove all other reasons suggested, no matter how vaguely, in the record.”Ante, at 523 (emphasis in original).

While the Court appears to acknowledge that a plaintiff will have the task of disproving even vaguely suggested reasons, and while it recognizes the need for “[c]larity regarding the requisite elements of proof,” ante, at 524, it nonetheless gives conflicting signals about the scope of its holding in this case. In one passage, the Court states that although proof of the falsity of the employer’s proffered reasons does not “compe[l] judgment for the plaintiff,” such evidence, without more, “will permit the trier of fact to infer the ultimate fact of intentional discrimination.” Ante, at 511 (emphasis deleted). The same view is implicit in the Court’s decision to remand this case, ante, at 524-525, keeping Hicks’s chance of winning a judgment alive although he has done no more (in addition to proving his prima facie case) than show that the reasons proffered by St. Mary’s are unworthy of credence. But other language in the Court’s opinion supports a more extreme conclusion, that proof of the falsity of the employer’s articulated reasons will not even be sufficient to sustain judgment for the plaintiff. For example, the Court twice states that the plaintiff must show “both that the reason was false, and that discrimination was the real reason.” Ante, at 515; see ante, at 507-508. In addition, in summing up its reading of our earlier cases, the Court states that “[i]t is not enough . . . to disbelieve the employer.” Ante, at 519 (emphasis deleted). This “pretext-plus” approach would turn Burdine on its head, see n. 7, supra, and it would result in summary judgment for the employer in the many cases where the plaintiff has no evidence beyond that required to prove a prima facie case and to show that the employer’s 536*536 articulated reasons are unworthy of credence. Cf.Carter v. Duncan-Huggins, Ltd., 234 U. S. App. D. C. 126, 146, 727 F. 2d 1225, 1245 (1984) (Scalia, J., dissenting) (“[I]n order to get to the jury the plaintiff would . . . have to introduce some evidence . . . that the basis for [the] discriminatory treatment was race “) (emphasis in original). See generally Lanctot, The Defendant Lies and the Plaintiff Loses: The Fallacy of the “Pretext-Plus” Rule in Employment Discrimination Cases, 43 Hastings L. J. 57 (1991) (criticizing the “pretextplus” approach).

The Court fails to explain, moreover, under either interpretation of its holding, why proof that the employer’s articulated reasons are “unpersuasive, or even obviously contrived,” ante, at 524, falls short. Under McDonnell Douglas and Burdine, there would be no reason in this situation to question discriminatory intent. The plaintiff has raised an inference of discrimination (though no longer a presumption) through proof of his prima facie case, and as we noted in Burdine, this circumstantial proof of discrimination can also be used by the plaintiff to show pretext. 450 U. S., at 255, n. 10. Such proof is merely strengthened by showing, through use of further evidence, that the employer’s articulated reasons are false, since “common experience” tells us that it is “more likely than not” that the employer who lies is simply trying to cover up the illegality alleged by the plaintiff. Furnco, 438 U. S., at 577. Unless McDonnell Douglas `s command to structure and limit the case as the employer chooses is to be rendered meaningless, we should not look beyond the employer’s lie by assuming the possible existence of other reasons the employer might have proffered without lying. By telling the factfinder to keep digging in cases where the plaintiff’s proof of pretext turns on showing the employer’s reasons to be unworthy of credence, the majority rejects the very point of the McDonnell Douglasrule requiring the scope of the factual enquiry to be limited, 537*537 albeit in a manner chosen by the employer. What is more, the Court is throwing out the rule for the benefit of employers who have been found to have given false evidence in a court of law. There is simply no justification for favoring these employers by exempting them from responsibility for lies.[11] It may indeed be true that such employers have nondiscriminatory reasons for their actions, but ones so shameful that they wish to conceal them. One can understand human frailty and the natural desire to conceal it, however, without finding in it a justification to dispense with an orderly procedure for getting at “the elusive factual question of intentional discrimination.”Burdine, 450 U. S., at 255, n. 8.

With no justification in the employer’s favor, the consequences to actual and potential Title VII litigants stand out sharply. To the extent that workers like MelvinHicks decide not to sue, given the uncertainties they would face under the majority’s scheme, the legislative purpose in adopting Title VII will be frustrated. To the extent such workers nevertheless decide to press forward, the result will likely be wasted time, effort, and money for all concerned. Under the scheme announced today, any conceivable explanation for the employer’s actions that might be suggested by the evidence, however unrelated to the employer’s articulated reasons, must be addressed by a plaintiff who does not 538*538 wish to risk losing. Since the Court does not say whether a trial court may limit the introduction of evidence at trial to what is relevant to the employer’s articulated reasons, and since the employer can win on the possibility of an unstated reason, the scope of admissible evidence at trial presumably includes any evidence potentially relevant to “the ultimate question” of discrimination, unlimited by the employer’s stated reasons. Ante, at 511. If so, Title VII trials promise to be tedious affairs. But even if, on the contrary, relevant evidence is still somehow to be limited by reference to the employer’s reasons, however “vaguely” articulated, the careful plaintiff will have to anticipate all the side issues that might arise even in a more limited evidentiary presentation. Thus, in either case, pretrial discovery will become more extensive and wide ranging (if the plaintiff can afford it), for a much wider set of facts could prove to be both relevant and important at trial. The majority’s scheme, therefore, will promote longer trials and more pretrial discovery, threatening increased expense and delay in Title VII litigation for both plaintiffs and defendants, and increased burdens on the judiciary.

In addition to its unfairness and impracticality, the Court’s new scheme, on its own terms, produces some remarkable results. Contrary to the assumption underlying the McDonnell Douglas framework, that employers will have “some reason” for their hiring and firing decisions, see Furnco, supra, at 577 (emphasis in original), the majority assumes that some employers will be unable to discover the reasons for their own personnel actions. See ante, at 513. Under the majority’s scheme, however, such employers, when faced with proof of a prima facie case of discrimination, still must carry the burden of producing evidence that a challenged employment action was taken for a nondiscriminatory reason. Ante, at 506-507, 509. Thus, if an employer claims it cannot produce any evidence of a nondiscriminatory reason 539*539 for a personnel decision,[12] and the trier of fact concludes that the plaintiff has proven his prima facie case, the court must enter judgment for the plaintiff. Ante, at 510, n. 3. The majority’s scheme therefore leads to the perverse result that employers who fail to discover nondiscriminatory reasons for their own decisions to hire and fire employees not only will 540*540 benefit from lying,[13] but must lie, to defend successfully against a disparate-treatment action. By offering false evidence of a nondiscriminatory reason, such an employer can rebut the presumption raised by the plaintiff’s prima facie case, and then hope that the factfinder will conclude that the employer may have acted for a reason unknown rather than for a discriminatory reason. I know of no other scheme for structuring a legal action that, on its own terms, requires a party to lie in order to prevail.

Finally, the Court’s opinion destroys a framework carefully crafted in precedents as old as 20 years, which the Court attempts to deflect, but not to confront. The majority first contends that the opinions creating and refining the McDonnell Douglas framework consist primarily of dicta, whose bearing on the issue we consider today presumably can be ignored. See ante, at 515. But this readiness to disclaim the Court’s considered pronouncements devalues them. Cases, such asMcDonnell Douglas, that set forth an order of proof necessarily go beyond the minimum necessary to settle the narrow dispute presented, but evidentiary frameworks set up in this manner are not for that reason subject to summary dismissal in later cases as products of mere dicta. Courts and litigants rely on this Court to structure lawsuits based on federal statutes in an orderly and sensible manner, and we should not casually abandon the structures adopted.

541*541 Because the Court thus naturally declines to rely entirely on dismissing our prior directives as dicta, it turns to the task of interpreting our prior cases in this area, in particular Burdine. While acknowledging that statements from these earlier cases may be read, and in one instance must be read, to limit the final enquiry in a disparate-treatment case to the question of pretext, the Court declares my reading of those cases to be “utter[ly] implausib[le],” ante, at 513, imputing views to earlier Courts that would be “beneath contempt,” ante, at 518, n. 7. The unlikely reading is, however, shared by the Solicitor General and the Equal Employment Opportunity Commission, which is charged with implementing and enforcing Title VII and related statutes, see Brief for United States et al. as Amici Curiae 1-2, not to mention the Court of Appeals in this case and, even by the Court’s count, more than half of the Courts of Appeals to have discussed the question (some, albeit, in dicta). See ante, at 512-513. The company should not be cause for surprise. For reasons explained above, McDonnell Douglas and Burdine provide a clear answer to the question before us, and it would behoove the majority to explain its decision to depart from those cases.

The Court’s final attempt to neutralize the force of our precedents comes in its claim that Aikens settled the question presented today. This attempt to rest onAikens runs into the immediate difficulty, however, that Aikens repeats what we said earlier in Burdine: the plaintiff may succeed in meeting his ultimate burden of persuasion “`either directly by persuading the court that a discriminatory reason more likely motivated the employer or indirectly by showing that the employer’s proffered explanation is unworthy of credence.’ ” Aikens, 460 U. S., at 716 (quotingBurdine, 450 U. S., at 256). Although the Aikens Court quoted this statement approvingly, the majority here projects its view that the latter part of the statement is “problematic,” ante, at 519, arguing that the next sentence in Aikens takes care of 542*542 the “problem.” The next sentence, however, only creates more problems for the majority, as it directs the District Court to “decide which party’s explanation of the employer’s motivation it believes.” 460 U. S., at 716 (emphasis supplied). By requiring the factfinder to choose between the employer’s explanation and the plaintiff’s claim of discrimination (shown either directly or indirectly), Aikens flatly bars the Court’s conclusion here that the factfinder can choose a third explanation, never offered by the employer, in ruling against the plaintiff. Because Aikens will not bear the reading the majority seeks to place upon it, there is no hope of projecting into the past the abandonment of precedent that occurs today.

I cannot join the majority in turning our back on these earlier decisions. “Considerations of stare decisis have special force in the area of statutory interpretation, for here, unlike in the context of constitutional interpretation, the legislative power is implicated, and Congress remains free to alter what we have done.” Patterson v. McLean Credit Union, 491 U. S. 164, 172-173 (1989). It is not as though Congress is unaware of our decisions concerning Title VII, and recent experience indicates that Congress is ready to act if we adopt interpretations of this statutory scheme it finds to be mistaken. See Civil Rights Act of 1991, 105 Stat. 1071. Congress has taken no action to indicate that we were mistaken inMcDonnell Douglas and Burdine.

* * *

The enhancement of a Title VII plaintiff’s burden wrought by the Court’s opinion is exemplified in this case. Melvin Hicks was denied any opportunity, much less a full and fair one, to demonstrate that the supposedly nondiscriminatory explanation for his demotion and termination, the personal animosity of his immediate supervisor, was unworthy of credence. In fact, the District Court did not find that personal animosity (which it failed to recognize might be racially motivated) 543*543 was the true reason for the actions St. Mary’s took; it adduced this reason simply as a possibility in explaining that Hicks had failed to prove “that the crusade [to terminate him] was racially rather than personally motivated.” 756 F. Supp. 1244, 1252 (ED Mo. 1991). It is hardly surprising that Hicks failed to prove anything about this supposed personal crusade, since St. Mary’s never articulated such an explanation for Hicks’s discharge, and since the person who allegedly conducted this crusade denied at trial any personal difficulties between himself and Hicks. App. 46. While the majority may well be troubled about the unfair treatment ofHicks in this instance and thus remands for review of whether the District Court’s factual conclusions were clearly erroneous, see ante, at 524-525, the majority provides Hicks with no opportunity to produce evidence showing that the District Court’s hypothesized explanation, first articulated six months after trial, is unworthy of credence. Whether Melvin Hicks wins or loses on remand, many plaintiffs in a like position will surely lose under the scheme adopted by the Court today, unless they possess both prescience and resources beyond what this Court has previously required Title VII litigants to employ.

Because I see no reason why Title VII interpretation should be driven by concern for employers who are too ashamed to be honest in court, at the expense of victims of discrimination who do not happen to have direct evidence of discriminatory intent, I respectfully dissent.

[*] Briefs of amici curiae urging reversal were filed for the Chamber of Commerce of the United States by Stephen A. Bokat, Robin S. Conrad, and Mona C. Zeiberg; for the Equal Employment Advisory Councilby Robert E. Williams and Douglas S. McDowell; for the National Association of Manufacturers by Glen D. Nager and Jan S. Amundson; and for the Washington Legal Foundation et al. by Daniel J. Popeo, Richard A. Samp, and Hugh Joseph Beard, Jr.

Briefsof amici curiae urging affirmance were filedfor the Lawyer’s Committee forCivilRights under Law et al.by Herbert M. Wachtell, William H. Brown III, Norman Redlich, Thomas J. Henderson, Richard T. Seymour, Colleen McMahon, Melissa T. Rosse, Isabelle Katz Pinzler, Steven R. Shapiro, Donna R. Lenhoff, Cathy Ventrell-Monsees, Antonia Hernandez, and E. Richard Larson; and for the National Employment Lawyers Association by Janette Johnson.

[1] The Court of Appeals held that the purposeful-discrimination element ofrespondent’s§ 1983claim againstpetitionerLong isthe same as the purposeful-discrimination element of his Title VII claim against petitioner St. Mary’s.970 F. 2d 487, 490-491 (CA8 1992).Neither side challenges that proposition, and we shall assume that the McDonnell Douglas framework isfullyapplicableto racial-discrimination-in-employmentclaims under 42 U. S. C. § 1983.Cf. Patterson v. McLean Credit Union, 491 U. S. 164, 186 (1989) (applying framework to claims under 42 U. S. C. § 1981).

[2] Various considerations led it to this conclusion, including the fact that two blacks sat on the disciplinary review board that recommended disciplining respondent, that respondent’s black subordinates who actually committed the violations were not disciplined, and that “the number of black employees at St. Mary’s remained constant.” 756 F. Supp., at 1252.

[3] If the finder of fact answers affirmatively—if it finds that the prima facie case is supported by a preponderance of the evidence—it must find the existence of the presumed fact of unlawful discrimination and must, therefore, render a verdict for the plaintiff. See Texas Dept. of Community Affairs v. Burdine, 450 U. S. 248, 254, and n. 7 (1981); F. James & G. Hazard, Civil Procedure § 7.9, p. 327 (3d ed. 1985); 1 D. Louisell & C. Mueller, Federal Evidence § 70, pp. 568-569 (1977). Thus, theeffect of failing to produce evidence to rebut the McDonnell Douglas Corp. v. Green, 411 U. S. 792 (1973), presumption is not felt until the prima facie case has been established, either as a matter of law (because the plaintiff’s facts are uncontested) or by the factfinder’s determination that the plaintiff’s facts are supported by a preponderance of the evidence. It is thus technically accurate to describe the sequence as we did in Burdine: “First, the plaintiff has the burden of proving by the preponderance of the evidence a prima facie case of discrimination. Second, if the plaintiff succeeds in proving the prima facie case, the burden shifts to the defendant to articulate some legitimate, nondiscriminatory reason for the employee’s rejection.” 450 U. S., at 252-253 (internal quotation marks omitted). As a practical matter, however, and in the real-life sequence of a trial, the defendant feels the “burden” not when the plaintiff’s prima facie case is proved, but as soon as evidence of it is introduced. The defendant then knows that its failure to introduce evidence of a nondiscriminatory reason will cause judgment to go against it unless the plaintiff’s prima facie case is held to be inadequate in law or fails to convince the factfinder. It is this practical coercion which causes the McDonnell Douglas presumption to function as a means of “arranging the presentation of evidence,” Watson v. Fort Worth Bank & Trust, 487 U. S. 977, 986 (1988).

[4] Contrary to the dissent’s confusion-producing analysis, post, at 535536, there is nothing whatever inconsistent between this statement and our later statements that (1) the plaintiff must show “both that the reason was false, and that discrimination was the real reason,” infra, at 515, and (2) “it is not enough . . . to dis believe the employer,” infra, at 519. Even though (as we say here) rejection of the defendant’s proffered reasons is enough at law to sustain a finding of discrimination, there must be a finding of discrimination.

[5] The dissent has no response to this (not at all unrealistic) hypothetical, except to assert that surelythe employer must have “personnel records” to which itcan resortto demonstrate the reason forthe failureto hire. The notion that every reasonable employer keeps “personnel records” on people who never became personnel, showing why they did not become personnel (i. e., inwhat respects all other people who were hired were better) seems to us highly fanciful—or for the sake of American business we hope it is. But more fundamentally, the dissent’s response misses the point. Even if such “personnel records” do exist, it is a mockery of justice to say that ifthe jury believes the reason they set forth is probably not the “true” one, allthe other utterlycompelling evidence that discrimination was not the reason will then be excluded from the jury’s consideration.

[6] The same is true of McDonnell Douglas `s concluding summary of the framework it created (relied upon by the dissent, post, at 530) to the effect that if the plaintiff fails to show “pretext,” the challenged employment action “must stand.” 411 U. S., at 807. There, as in Burdine, “pretext” means the pretext required earlier in the opinion, viz., “pretext for the sort of discrimination prohibited by [Title VII],” 411 U. S., at 804.

[7] The dissent’s reading leaves some burden of persuasion on the plaintiff, to be sure: the burden of persuading the factfinder that the employer’s explanation is not true. But it would be beneath contempt for this Court, in a unanimous opinion no less, to play such word games with the concept of “leaving the burden of persuasion upon the plaintiff.” By parity of analysis, it could be said that holding a criminal defendant guilty unless he comes forward with a credible alibi does not shift the ultimate burden of persuasion, so long as the Government has the burden of persuading the factfinder that the alibi is notcredible.

[1] The majority, following the courts below, mentions that Hicks’s position was filled by a white male.Ante, at 506 (citing the District Court’s opinion); see 970 F. 2d 487, 491, n. 7 (CA8 1992). This Court has not directly addressed the question whether the personal characteristics of someone chosen to replace a Title VII plaintiff are material, and that issue is not before us today. Cf. Cumpiano v. Banco Santander Puerto Rico, 902 F. 2d 148, 154-155 (CA1 1990) (identity of replacement is not relevant).

[2] The majority contends that it would “fl[y] in the face of our holding in Burdine ” to “resurrect” this mandatory presumption at a later stage, in cases where the plaintiff proves that the employer’s proffered reasons are pretextual. Ante, at 510. Hicks does not argue to the contrary. See Brief for Respondent 20, n. 4 (citing Fed. Rule Evid. 301). The question presented in this case is not whether the mandatory presumption is resurrected (everyone agrees that it is not), but whether the factual enquiry is narrowed by the McDonnell Douglas framework to the question of pretext.

[3] The majority is simply wrong when it suggests that my reading of McDonnell Douglas and Burdineproceeds on the assumption that the employer’s reasons must be stated “apart from the record.” Ante,at 522 (emphasis omitted). As I mentioned above, and I repeat here, such reasons must be set forth “through the introduction of admissible evidence.” Supra, at 529; see Texas Dept. of Community Affairsv. Burdine, 450 U. S. 248, 255 (1981). Such reasons cannot simply be found “lurking in the record,” as the Court suggests, ante, at 523, for Burdine requires the employer to articulate its reasons through testimony or other admissible evidence that is “clear and reasonably specific,” 450 U. S., at 258. Accordingly, the plaintiff need not worry about waiting for the court to identify the employer’s reasons at the end of trial, or in this case six months after trial, because McDonnell Douglas and Burdine require the employer to articulate its reasons clearly during trial. No one, for example, had any trouble in this case identifying the two reasons for Hicks’s dismissal that St. Mary’s articulated during trial.

[4] We clarified this aspect of the McDonnell Douglas framework in Burdine, where the question presented was “whether, after the plaintiff has proved a prima facie case of discriminatory treatment, the burden shifts to the defendant to persuade the court by a preponderance of the evidence that legitimate, nondiscriminatory reasons for the challenged employment action existed.” 450 U. S., at 250.

[5] The Court makes a halfhearted attempt to rewrite these passages from McDonnell Douglas, arguing that “pretext for discrimination” should appear where “pretext” actually does. Ante, at 516, and n. 6. I seriously doubt that such a change in diction would have altered the meaning of these crucial passages in the manner the majority suggests, see n. 7, infra, but even on the majority’s assumption that there is a crucial difference, it must believe that the McDonnell Douglas Court was rather sloppy in summarizing its own opinion. Earlier in the McDonnell Douglas opinion, the Court does state that an employer may not use a plaintiff’s conduct “as a pretext for . . . discrimination.” 411 U. S., at 804; see ante, at 516, n. 6 (quoting this sentence to justify rewriting the McDonnell Douglas summary). But in the next sentence, when the McDonnell Douglas Court’s focus shifts from what the employer may not do to what the plaintiff must show, the Court states that the plaintiff must “be afforded a fair opportunity to show that [the employer’s] stated reason for [the plaintiff’s] rejection was in fact pretext,” plain and simple. 411 U. S., at 804. To the extent choosing between “pretext” and “pretext for discrimination” is important, theMcDonnell Douglas Court’s diction appears to be consistent, not sloppy. Burdine, of course, nails down the point that the plaintiff satisfies his burden simply by proving that the employer’s explanation does not deserve credence. See infra this page.

[6] The majority puts forward what it calls “a more reasonable reading” of this passage, ante, at 517, but its chosen interpretation of the “merger” that occurs is flatly contradicted by the very next sentence in Burdine, which indicates, as the majority subsequently admits, ante, at 517, that the burden of persuasion is limited to the question of pretext. It seems to me “more reasonable” to interpret the “merger” language in harmony with, rather than in contradiction to, its immediate context in Burdine.

[7] The majority’s effort to rewrite Burdine centers on repudiating this passage, see ante, at 517-520, which has provided specific, concrete guidance to courts and Title VII litigants for more than a decade, and on replacing “pretext” wherever it appears with “pretext for discrimination,” as defined by the majority, see ante, at 515-516. These two efforts are intertwined, for Burdine tells us specifically how a plaintiff can prove either “pretext” or “pretext for discrimination”: “either directly by persuading the court that a discriminatory reason more likely motivated the employer or indirectly by showing that the employer’s proffered explanation is unworthy of credence.” 450 U. S., at 256 (emphasis added). The majority’s chosen method of proving “pretext for discrimination” changes Burdine `s “either . . . or” into a “both . .. and”: “[A] reason cannot be proved to be `a pretext for discrimination’ unless it is shown both that the reason was false, and that discrimination was the real reason.” Ante, at 515 (emphasis deleted). The majority thus takes a shorthand phrase from Burdine (“pretext for discrimination”), discovers requirements in the phrase that are directly at odds with the specific requirements actually set out in Burdine, and then rewrites Burdine in light of this “discovery.” No one “[f]amiliar with our case law,” ante, at 512, will be persuaded by this strategy.

[8] That the sole, and therefore determinative, issue left at this stage is pretext is further indicated by our discussion in McDonnell Douglas of the various types of evidence “that may be relevant to any showing of pretext,” 411 U. S., at 804, by our decision to reverse in Furnco Constr. Corp. v.Waters, 438 U. S. 567 (1978), because the Court of Appeals “did not conclude that the [challenged] practices were a pretext for discrimination,” id., at 578, and by our reminder in Burdine that even after the employer meets the plaintiff’s prima facie case, the “evidence previously introduced by the plaintiff to establish a prima facie case” and the “inferences properly drawn therefrom may be considered by the trier of fact on the issue of whether the [employer’s] explanation is pretextual,” 450 U. S., at 255, n. 10.

[9] The foregoing analysis of burdens describes who wins on various combinations of evidence and proof. It may or may not also describe the actual sequence of events at trial. In a bench trial, for example, the parties may be limited in their presentation of evidence until the court has decided whether the plaintiff has made his prima facie showing. But the court also may allow in all the evidence at once. In such a situation, under our decision in Aikens, the defendant will have to choose whether it wishes simply to attack the prima facie case or whether it wants to present nondiscriminatory reasons for its actions. If the defendant chooses the former approach, the factfinder will decide at the end of the trial whether the plaintiff has proven his prima facie case. If the defendant takes the latter approach, the only question for the factfinder will be the issue of pretext. Postal Service Bd. of Governors v. Aikens,460 U. S. 711, 715 (1983); see ante, at 510, n. 3.

[10] Under the Court’s unlikely interpretation of the “new level of specificity” called for by Burdine (and repeated in Aikens, see 460 U. S., at 715), the issues facing the plaintiff and the court can be discovered anywhere in the evidence the parties have introduced concerning discriminatory motivation.Ante, at 516.

[11] Although the majority chides me for referring to employers who offer false evidence in court as “liars,” see ante, at 520, it was the first to place such employers in the company of perjurers, see ante,at 522. In any event, it is hardly “absurd” to say that an individual is lying when the factfinder does not believe his testimony, whether he is testifying on his own behalf or as the agent of a corporation. Ante,at 520-521. Factfinders constantly must decide whether explanations offered in court are true, and when they conclude, by a preponderance of the evidence, that a proffered explanation is false, it is not unfair to call that explanation a lie. To label it “perjury,” a criminal concept, would be jumping the gun, but only the majority has employed that term. See ante, at 520-522.

[12] The Court is unrealistically concerned about the rare case in which an employer cannot easily turn to one of its employees for an explanation of a personnel decision. See ante, at 513. Most companies, of course, keep personnel records, and such records generally are admissible under Rule 803(6) of the Federal Rules of Evidence. See, e. g., Martin v. Funtime, Inc., 963 F. 2d 110, 115-116 (CA6 1992);EEOC v. Alton Packaging Corp., 901 F. 2d 920, 925-926 (CA11 1990). Even those employers who do not keep records of their decisions will have other means of discovering the likely reasons for a personnel action by, for example, interviewing coworkers, examining employment records, and identifying standard personnel policies. The majority’s scheme rewards employers who decide, in this atypical situation, to invent rather than to investigate.

This concern drives the majority to point to the hypothetical case, ante, at 513-514, of the employer with a disproportionately high percentage of minority workers who would nonetheless lose a Title VII racial discrimination case by giving an untrue reason for a challenged personnel action. What the majority does not tell us, however, is why such an employer must rely solely on an “antagonistic former employee,” ante, at 514, rather than on its own personnel records, among other things, to establish the credible, nondiscriminatory reason it almost certainly must have had, given the facts assumed. The majority claims it would be a “mockery of justice” to allow recovery against an employer who presents “compelling evidence” of nondiscrimination simply because the jury believes a reason given in a personnel record “is probably not the `true’ one.” Ante, at 514, n. 5. But prior to drawing such a conclusion, the jury would consider all of the “compelling evidence” as at least circumstantial evidence for the truth of the nondiscriminatory explanation, because the employer would be able to argue that it would not lie to avoid a discrimination charge when its general behavior had been so demonstrably meritorious. If the jury still found that the plaintiff had carried his burden to show untruth, the untruth must have been a real whopper, or else the “compelling evidence” must not have been very compelling. In either event, justice need not worry too much about mockery.

[13] As the majority readily admits, its scheme places any employer who lies in a better position than the employer who says nothing. Ante, at 521-522. Under McDonnell Douglas and Burdine, an employer caught in a lie will lose on the merits, subjecting himself to liability not only for damages, but also for the prevailing plaintiff’s attorney’s fees, including, presumably, fees for the extra time spent to show pretext. See 42 U. S. C. § 2000e—5(k) (1988 ed., Supp. III) (providing for an award of a “reasonable attorney’s fee” to the “prevailing party” in a Title VII action).Under the majority’s scheme, the employer who is caught in a lie, but succeeds in injecting into the trial an unarticulated reason for its actions, will win its case and walk away rewarded for its falsehoods.

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Texas Dept. of Community Affairs v. Burdine, 450 US 248 – Supreme Court 1981

Texas Dept. of Community Affairs v. Burdine, 450 US 248 – Supreme Court 1981
450 U.S. 248 (1981)

TEXAS DEPARTMENT OF COMMUNITY AFFAIRS
v.
BURDINE.

No. 79-1764.Supreme Court of United States.

Argued December 9, 1980.Decided March 4, 1981.CERTIORARI TO THE UNITED STATES COURT OF APPEALS FOR THE FIFTH CIRCUIT.249*249 Gregory Wilson, Assistant Attorney General of Texas, argued the cause pro hac vice for petitioner. With him on the brief were Mark White, Attorney General,John W. Fainter, Jr., First Assistant Attorney General, Lonny F. Zwiener, Assistant Attorney General, and Paul R. Gavia.

Hubert L. Gill argued the cause and filed a brief for respondent.[*]

JUSTICE POWELL delivered the opinion of the Court.

This case requires us to address again the nature of the evidentiary burden placed upon the defendant in an employment 250*250 discrimination suit brought under Title VII of the Civil Rights Act of 1964, 42 U. S. C. § 2000e et seq. The narrow question presented is whether, after the plaintiff has proved a prima facie case of discriminatory treatment, the burden shifts to the defendant to persuade the court by a preponderance of the evidence that legitimate, nondiscriminatory reasons for the challenged employment action existed.

I

Petitioner, the Texas Department of Community Affairs (TDCA), hired respondent, a female, in January 1972, for the position of accounting clerk in the Public Service Careers Division (PSC). PSC provided training and employment opportunities in the public sector for unskilled workers. When hired, respondent possessed several years’ experience in employment training. She was promoted to Field Services Coordinator in July 1972. Her supervisor resigned in November of that year, and respondent was assigned additional duties. Although she applied for the supervisor’s position of Project Director, the position remained vacant for six months.

PSC was funded completely by the United States Department of Labor. The Department was seriously concerned about inefficiencies at PSC.[1] In February 1973, the Department notified the Executive Director of TDCA, B. R. Fuller, that it would terminate PSC the following month. TDCA officials, assisted by respondent, persuaded the Department to continue funding the program, conditioned upon PSC’s reforming its operations. Among the agreed conditions were the appointment of a permanent Project Director and a complete reorganization of the PSC staff.[2]

After consulting with personnel within TDCA, Fuller hired 251*251 a male from another division of the agency as Project Director. In reducing the PSC staff, he fired respondent along with two other employees, and retained another male, Walz, as the only professional employee in the division. It is undisputed that respondent had maintained her application for the position of Project Director and had requested to remain with TDCA. Respondent soon was rehired by TDCA and assigned to another division of the agency. She received the exact salary paid to the Project Director at PSC, and the subsequent promotions she has received have kept her salary and responsibility commensurate with what she would have received had she been appointed Project Director.

Respondent filed this suit in the United States District Court for the Western District of Texas. She alleged that the failure to promote and the subsequent decision to terminate her had been predicated on gender discrimination in violation of Title VII. After a bench trial, the District Court held that neither decision was based on gender discrimination. The court relied on the testimony of Fuller that the employment decisions necessitated by the commands of the Department of Labor were based on consultation among trusted advisers and a nondiscriminatory evaluation of the relative qualifications of the individuals involved. He testified that the three individuals terminated did not work well together, and that TDCA thought that eliminating this problem would improve PSC’s efficiency. The court accepted this explanation as rational and, in effect, found no evidence that the decisions not to promote and to terminate respondent were prompted by gender discrimination.

The Court of Appeals for the Fifth Circuit reversed in part. 608 F. 2d 563 (1979). The court held that the District Court’s “implicit evidentiary finding” that the male hired as Project Director was better qualified for that position than respondent was not clearly erroneous. Accordingly, the court affirmed the District Court’s finding that respondent was not discriminated against when she was not promoted. The252*252 Court of Appeals, however, reversed the District Court’s finding that Fuller’s testimony sufficiently had rebutted respondent’s prima facie case of gender discrimination in the decision to terminate her employment at PSC. The court reaffirmed its previously announced views that the defendant in a Title VII case bears the burden of proving by a preponderance of the evidence the existence of legitimate nondiscriminatory reasons for the employment action and that the defendant also must prove by objective evidence that those hired or promoted were better qualified than the plaintiff. The court found that Fuller’s testimony did not carry either of these evidentiary burdens. It, therefore, reversed the judgment of the District Court and remanded the case for computation of backpay.[3]Because the decision of the Court of Appeals as to the burden of proof borne by the defendant conflicts with interpretations of our precedents adopted by other Courts of Appeals,[4] we granted certiorari. 447 U. S. 920 (1980). We now vacate the Fifth Circuit’s decision and remand for application of the correct standard.

II

In McDonnell Douglas Corp. v. Green, 411 U. S. 792 (1973), we set forth the basic allocation of burdens and order of presentation of proof in a Title VII case alleging discriminatory treatment.[5] First, the plaintiff has the burden of proving by 253*253 the preponderance of the evidence a prima facie case of discrimination. Second, if the plaintiff succeeds in proving the prima facie case, the burden shifts to the defendant “to articulate some legitimate, nondiscriminatory reason for the employee’s rejection.” Id., at 802. Third, should the defendant carry this burden, the plaintiff must then have an opportunity to prove by a preponderance of the evidence that the legitimate reasons offered by the defendant were not its true reasons, but were a pretext for discrimination. Id., at 804.

The nature of the burden that shifts to the defendant should be understood in light of the plaintiff’s ultimate and intermediate burdens. The ultimate burden of persuading the trier of fact that the defendant intentionally discriminated against the plaintiff remains at all times with the plaintiff. See Board of Trustees of Keene State College v. Sweeney, 439 U. S. 24, 25, n. 2 (1978); id., at 29 (STEVENS, J., dissenting). See generally 9 J. Wigmore, Evidence § 2489 (3d ed. 1940) (the burden of persuasion “never shifts”). The McDonnell Douglas division of intermediate evidentiary burdens serves to bring the litigants and the court expeditiously and fairly to this ultimate question.

The burden of establishing a prima facie case of disparate treatment is not onerous. The plaintiff must prove by a proponderence of the evidence that she applied for an available position for which she was qualified, but was rejected under circumstances which give rise to an inference of unlawful discrimination.[6]The prima facie case serves an important 254*254 function in the litigation: it eliminates the most common nondiscriminatory reasons for the plaintiff’s rejection. See Teamsters v. United States, 431 U. S. 324, 358, and n. 44 (1977). As the Court explained in Furnco Construction Corp. v. Waters, 438 U. S. 567, 577 (1978), the prima facie case “raises an inference of discrimination only because we presume these acts, if otherwise unexplained, are more likely than not based on the consideration of impermissible factors.” Establishment of the prima facie case in effect creates a presumption that the employer unlawfully discriminated against the employee. If the trier of fact believes the plaintiff’s evidence, and if the employer is silent in the face of the presumption, the court must enter judgment for the plaintiff because no issue of fact remains in the case.[7]

The burden that shifts to the defendant, therefore, is to rebut the presumption of discrimination by producing evidence that the plaintiff was rejected, or someone else was preferred, for a legitimate, nondiscriminatory reason. The defendant need not persuade the court that it was actually motivated by the proffered reasons. SeeSweeney, supra, at 25. It is sufficient if the defendant’s evidence raises a genuine issue of fact as to whether it discriminated against the plaintiff.[8] 255*255 To accomplish this, the defendant must clearly set forth, through the introduction of admissible evidence, the reasons for the plaintiff’s rejection.[9] The explanation provided must be legally sufficient to justify a judgment for the defendant. If the defendant carries this burden of production, the presumption raised by the prima facie case is rebutted,[10] and the factual inquiry proceeds to a new level of specificity. Placing this burden of production on the defendant thus serves simultaneously to meet the plaintiff’s prima facie case by presenting a legitimate reason for the action and to frame the factual issue with sufficient clarity so that the256*256 plaintiff will have a full and fair opportunity to demonstrate pretext. The sufficiency of the defendant’s evidence should be evaluated by the extent to which it fulfills these functions.

The plaintiff retains the burden of persuasion. She now must have the opportunity to demonstrate that the proffered reason was not the true reason for the employment decision. This burden now merges with the ultimate burden of persuading the court that she has been the victim of intentional discrimination. She may succeed in this either directly by persuading the court that a discriminatory reason more likely motivated the employer or indirectly by showing that the employer’s proffered explanation is unworthy of credence. See McDonnell Douglas, 411 U. S., at 804-805.

III

In reversing the judgment of the District Court that the discharge of respondent from PSC was unrelated to her sex, the Court of Appeals adhered to two rules it had developed to elaborate the defendant’s burden of proof. First, the defendant must prove by a preponderence of the evidence that legitimate, nondiscriminatory reasons for the discharge existed. 608 F. 2d, at 567. See Turner v. Texas Instruments, Inc., 555 F. 2d 1251, 1255 (CA5 1977). Second, to satisfy this burden, the defendant “must prove that those he hired . . . were somehow betterqualified than was plaintiff; in other words, comparative evidence is needed.” 608 F. 2d, at 567 (emphasis in original). See East v. Romine, Inc., 518 F. 2d 332, 339-340 (CA5 1975).

A

The Court of Appeals has misconstrued the nature of the burden that McDonnell Douglas and its progeny place on the defendant. See Part II, supra. We stated inSweeney that “the employer’s burden is satisfied if he simply `explains what he has done’ or `produc[es] evidence of legitimate nondiscriminatory reasons.'” 439 U. S., at 25, n. 2, quoting id., at 28,29 (STEVENS, J., dissenting). It is plain that the Court 257*257 of Appeals required much more: it placed on the defendant the burden of persuading the court that it had convincing, objective reasons for preferring the chosen applicant above the plaintiff.[11]

The Court of Appeals distinguished Sweeney on the ground that the case held only that the defendant did not have the burden of proving the absence of discriminatory intent. But this distinction slights the rationale of Sweeney and of our other cases. We have stated consistently that the employee’s prima facie case of discrimination will be rebutted if the employer articulates lawful reasons for the action; that is, to satisfy this intermediate burden, the employer need only produce admissible evidence which would allow the trier of fact rationally to conclude that the employment decision had not been motivated by discriminatory animus. The Court of Appeals would require the defendant to introduce evidence which, in the absence of any evidence of pretext, would persuade the trier of fact that the employment action was lawful. This exceeds what properly can be demanded to satisfy a burden of production.

The court placed the burden of persuasion on the defendant apparently because it feared that “[i]f an employer need 258*258 only articulate—not prove—a legitimate, nondiscriminatory reason for his action, he may compose fictitious, but legitimate, reasons for his actions.” Turner v. Texas Instruments, Inc., supra, at 1255(emphasis in original). We do not believe, however, that limiting the defendant’s evidentiary obligation to a burden of production will unduly hinder the plaintiff. First, as noted above, the defendant’s explanation of its legitimate reasons must be clear and reasonably specific. Supra, at 255. See Loeb v. Textron, Inc., 600 F. 2d 1003, 1011-1012, n. 5 (CA1 1979). This obligation arises both from the necessity of rebutting the inference of discrimination arising from the prima facie case and from the requirement that the plaintiff be afforded “a full and fair opportunity” to demonstrate pretext. Second, although the defendant does not bear a formal burden of persuasion, the defendant nevertheless retains an incentive to persuade the trier of fact that the employment decision was lawful. Thus, the defendant normally will attempt to prove the factual basis for its explanation. Third, the liberal discovery rules applicable to any civil suit in federal court are supplemented in a Title VII suit by the plaintiff’s access to the Equal Employment Opportunity Commission’s investigatory files concerning her complaint. See EEOC v.Associated Dry Goods Corp., 449 U. S. 590 (1981). Given these factors, we are unpersuaded that the plaintiff will find it particularly difficult to prove that a proffered explanation lacking a factual basis is a pretext. We remain confident that the McDonnell Douglas framework permits the plaintiff meriting relief to demonstrate intentional discrimination.

B

The Court of Appeals also erred in requiring the defendant to prove by objective evidence that the person hired or promoted was more qualified than the plaintiff.McDonnell Douglas teaches that it is the plaintiff’s task to demonstrate that similarly situated employees were not treated equally. 411 U. S., at 804. The Court of Appeals’ rule would require 259*259 the employer to show that the plaintiff’s objective qualifications were inferior to those of the person selected. If it cannot, a court would, in effect, conclude that it has discriminated.

The court’s procedural rule harbors a substantive error. Title VII prohibits all discrimination in employment based upon race, sex, and national origin. “The broad, overriding interest, shared by employer, employee, and consumer, is efficient and trustworthy workmanship assured through fair and . . . neutral employment and personnel decisions.” McDonnell Douglas, supra, at 801. Title VII, however, does not demand that an employer give preferential treatment to minorities or women. 42 U. S. C. § 2000e-2 (j). See Steel-workers v. Weber, 443 U. S. 193, 205-206 (1979). The statute was not intended to “diminish traditional management prerogatives.” Id., at 207. It does not require the employer to restructure his employment practices to maximize the number of minorities and women hired. Furnco Construction Corp. v. Waters, 438 U. S. 567, 577-578 (1978).

The views of the Court of Appeals can be read, we think, as requiring the employer to hire the minority or female applicant whenever that person’s objective qualifications were equal to those of a white male applicant. But Title VII does not obligate an employer to accord this preference. Rather, the employer has discretion to choose among equally qualified candidates, provided the decision is not based upon unlawful criteria. The fact that a court may think that the employer misjudged the qualifications of the applicants does not in itself expose him to Title VII liability, although this may be probative of whether the employer’s reasons are pretexts for discrimination. Loeb v. Textron, Inc., supra, at 1012, n. 6; seeLieberman v. Gant, 630 F. 2d 60, 65 (CA2 1980).

IV

In summary, the Court of Appeals erred by requiring the defendant to prove by a preponderance of the evidence the 260*260 existence of nondiscriminatory reasons for terminating the respondent and that the person retained in her stead had superior objective qualifications for the position.[12] When the plaintiff has proved a prima facie case of discrimination, the defendant bears only the burden of explaining clearly the nondiscriminatory reasons for its actions. The judgment of the Court of Appeals is vacated, and the case is remanded for further proceedings consistent with this opinion.

It is so ordered.

[*] Robert E. Williams and Douglas S. McDowell filed a brief for the Equal Employment Advisory Council as amicus curiae urging reversal.

[1] Among the problems identified were overstaffing, lack of fiscal control, poor bookkeeping, lack of communication among PSC staff, and the lack of a full-time Project Director. Letter of March 20, 1973, from Charles Johnson to B. R. Fuller, reprinted in App. 38-40.

[2] See id., at 39.

[3] The Court of Appeals also vacated the District Court’s judgment that petitioner did not violate Title VII’s equal pay provision, 42 U. S. C. § 2000e-2 (h), but that decision is not challenged here.

[4] See, e. g., Lieberman v. Gant, 630 F. 2d 60 (CA2 1980); Jackson v. U. S. Steel Corp., 624 F. 2d 436 (CA3 1980); Ambush v. Montgomery County Government, 22 FEP Cases 1101 (CA4 1980); Loeb v.Textron, Inc., 600 F. 2d 1003 (CA1 1979). But see Vaughn v. Westinghouse Elec. Corp., 620 F. 2d 655 (CA8 1980), cert. pending, No. 80-276.

[5] We have recognized that the factual issues, and therefore the character of the evidence presented, differ when the plaintiff claims that a facially neutral employment policy has a discriminatory impact on protected classes. See McDonnell Douglas, 411 U. S., at 802, n. 14; Teamsters v. United States, 431 U. S. 324, 335-336, and n. 15 (1977).

[6] In McDonnell Douglas, supra, we described an appropriate model for a prima facie case of racial discrimination. The plaintiff must show:

“(i) that he belongs to a racial minority; (ii) that he applied and was qualified for a job for which the employer was seeking applicants; (iii) that, despite his qualifications, he was rejected; and (iv) that, after his rejection, the position remained open and the employer continued to seek applicants from persons of complainant’s qualifications.” 411 U. S., at 802.

We added, however, that this standard is not inflexible, as “[t]he facts necessarily will vary in Title VII cases, and the specification above of the prima facie proof required from respondent is not necessarily applicable in every respect in differing factual situations.” Id., at 802, n. 13.

In the instant case, it is not seriously contested that respondent has proved a prima facie case. She showed that she was a qualified woman who sought an available position, but the position was left open for several months before she finally was rejected in favor of a male, Walz, who had been under her supervision.

[7] The phrase “prima facie case” not only may denote the establishment of a legally mandatory, rebuttable presumption, but also may be used by courts to describe the plaintiff’s burden of producing enough evidence to permit the trier of fact to infer the fact at issue. 9 J. Wigmore, Evidence § 2494 (3d ed. 1940). McDonnell Douglas should have made it apparent that in the Title VII context we use “prima facie case” in the former sense.

[8] This evidentiary relationship between the presumption created by a prima facie case and the consequential burden of production placed on the defendant is a traditional feature of the common law. “The word `presumption’ properly used refers only to a device for allocating the production burden.” F. James & G. Hazard, Civil Procedure § 7.9, p. 255 (2d ed. 1977) (footnote omitted). See Fed. Rule Evid. 301. See generally 9 J. Wigmore, Evidence § 2491 (3d ed. 1940). Cf. J. Maguire, Evidence, Common Sense and Common Law 185-186 (1947). Usually, assessing the burden of production helps the judge determine whether the litigants have created an issue of fact to be decided by the jury. In a Title VII case, the allocation of burdens and the creation of a presumption by the establishment of a prima facie case is intended progressively to sharpen the inquiry into the elusive factual question of intentional discrimination.

[9] An articulation not admitted into evidence will not suffice. Thus, the defendant cannot meet its burden merely through an answer to the complaint or by argument of counsel.

[10] See generally J. Thayer, Preliminary Treatise on Evidence 346 (1898). In saying that the presumption drops from the case, we do not imply that the trier of fact no longer may consider evidence previously introduced by the plaintiff to establish a prima facie case. A satisfactory explanation by the defendant destroys the legally mandatory inference of discrimination arising from the plaintiff’s initial evidence. Nonetheless, this evidence and inferences properly drawn therefrom may be considered by the trier of fact on the issue of whether the defendant’s explanation is pretextual. Indeed, there may be some cases where the plaintiff’s initial evidence, combined with effective cross-examination of the defendant, will suffice to discredit the defendant’s explanation.

[11] The court reviewed the defendant’s evidence and explained its deficiency:

“Defendant failed to introduce comparative factual data concerning Burdine and Walz. Fuller merely testified that he discharged and retained personnel in the spring shakeup at TDCA primarily on the recommendations of subordinates and that he considered Walz qualified for the position he was retained to do. Fuller failed to specify any objective criteria on which he based the decision to dischargeBurdine and retain Walz. He stated only that the action was in the best interest of the program and that there had been some friction within the department that might be alleviated by Burdine’s discharge. Nothing in the record indicates whether he examined Walz’ ability to work well with others. This court inEast found such unsubstantiated assertions of `qualification’ and `prior work record’ insufficient absent data that will allow a true comparison of the individuals hired and rejected.” 608 F. 2d, at 568.

[12] Because the Court of Appeals applied the wrong legal standard to the evidence, we have no occasion to decide whether it erred in not reviewing the District Court’s finding of no intentional discrimination under the “clearly erroneous” standard of Federal Rule of Civil Procedure 52 (a). Addressing this issue in this case would be inappropriate because the District Court made no findings on the intermediate questions posed by McDonnell Douglas.

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Rogers v. Equal Employment Opportunity Com’n, 454 F. 2d 23 (1971)

Highlighting 477 U.S. 57
454 F.2d 234 (1971)

Dr. N. Jay ROGERS et al., Petitioners-Appellees,
v.
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Respondent-Appellant.

No. 30651.United States Court of Appeals, Fifth Circuit.

December 21, 1971.Rehearing and Rehearing Denied January 31, 1972.235*235 236*236 Marian Halley, Atty., Stanley P. Hebert, Gen. Counsel, E. E. O. C., Washington, D. C., Julia P. Cooper, Gen. Atty., Robert Nicholas, Asst. U. S. Atty., Beaumont, Tex., David Copus, E. E. O. C., Washington, D. C., for respondent-appellant.

Robert Q. Keith, C. M. Bradford, Mehaffy, Weber, Keith & Gonsoulin, Beaumont, Tex., for petitioners-appellees.

Before GOLDBERG, GODBOLD and RONEY, Circuit Judges.

Rehearing and Rehearing En Banc Denied January 31, 1972.

GOLDBERG, Circuit Judge:

This Equal Employment Opportunity case comes to us in a preliminary and undefinitive posture. We are asked to limit at the threshold the investigative scope of the Equal Employment Opportunity Commission on the ground that the Commission seeks evidence of a discriminatory employment practice which is not proscribed by Title VII of the Civil Rights Act of 1964.[1] Judge Godbold, for reasons best expressed in his concurring opinion, permits the discovery. Though my justiciable interpretation of the acts charged differs from that of my Brother Godbold, I also sanction the discovery, because at this juncture I cannot be certain that the acts charged are not within the Act’s proscriptions.

On April 11, 1969, Mrs. Josephine Chavez filed with the respondent EEOC, pursuant to Section 706(a) of Title VII, 42 U.S.C.A. § 2000e-5(a), a verified charge of employment discrimination against petitioners S. J. and N. Jay Rogers, who are optometrists doing business as “Texas State Optical.” The charge stated in full:

“The above company has discriminated against me because of my national origin Spanish surnamed American by:

a. Terminated me from my job without a reason. I was the only Spanish surnamed American employed with seven Caucasian females who abused me. The manager told me my work was allright [sic] but he had to let me go because of friction.

b. segregating the patients.”

In May of 1969 the Commission commenced investigation of the charge, serving a copy of it on petitioners. Frustrated by unsuccessful efforts to secure voluntary production of materials considered relevant to its investigation, the Commission invoked its statutory authority and issued upon the petitioners a Demand for Access to Evidence.[2] In addition to information concerning Mrs. Chavez and other of the petitioners’ employees, the Demand sought production of data pertaining to or contained in the patient applications which petitioners maintain in the course of their business. Within the twenty-day statutory period,[3] 237*237petitioners filed in a federal district court a petition to set aside or modify the Demand, and the EEOC timely answered and cross-petitioned for enforcement. The district court granted partial enforcement of the Demand, denying the Commission’s request for access to patient applications. Rogers v. EEOC, E. D.Tex.1970, 316 F.Supp. 422. The EEOC appeals the partial enforcement order[4]and contends that the district court should have granted the Commission access to these applications. The majority of this court is in agreement that the Demand for Access to Evidence against petitioners should be enforced in toto.

Before considering the district court’s justifications for refusing enforcement of the Demand, I find it necessary to consider the interpretation which should be accorded Mrs. Chavez’s complaint. Neither the district court nor the EEOC interpreted the complainant’s charge of “segregating the patients” as alleging that “Mrs. Chavez is required or permitted to attend only to patients of a certain ethnic origin and not to others.” Rogers v. EEOC, supra, 316 F.Supp. at 425. Such an interpretation, which Judge Godbold endorses, might very well be reasonable, but it is certainly neither compulsory nor compelling. This case was tried and the trial court’s conclusion reached solely on the interpretation of the charge that petitioners discriminate among their clients on the basis of the patient’s national origin. This is both a reasonable and a practical interpretation, and I prefer to come to grips with the fundamentals of this case as viewed by the claimant, the learned and distinguished trial judge, the Equal Employment Opportunity Commission, the briefs on appeal, and Judge Roney. Accordingly, for purposes of the merits of this appeal, I will treat the latter portion of Mrs. Chavez’s charge, as the district court did, to mean only that petitioners afford their patients different treatment depending on their ethnic origins.

I. Unlawful Employment Practice

On the basis of the above interpretation of the second portion of Mrs. Chavez’s charge, the court below denied the Commission’s Demand for access to the petitioners’ patient applications because the EEOC had failed to show that Mrs. Chavez was a person “aggrieved” by an unlawful employment practice within the meaning of Section 703(a), 42 U.S.C.A. § 2000e-2(a). In the words of the trial court:

“. . . Accepting arguendo the Commission’s contention that if Petitioners in fact `segregated the patients’ then such a practice might be so ofsensive to Mrs. Chavez’s sensibilities as to make her uncomfortable in her job, there still is no showing that she is `aggrieved’ in the sense contemplated by § 706(a), i. e., by the employer’s pursuit of an `unlawful employment practice’ within § 703.”Rogers v. EEOC, supra, 316 F.Supp. at 425.

I disagree fundamentally with this position. While the district court may have viewed lightly the connection between the petitioners’ alleged discrimination against its patients and Mrs. Chavez’s sensibilities, I think that the 238*238 relationship between an employee and his working environment is of such significance as to be entitled to statutory protection.

Section 703(a) (1) of Title VII, 42 U.S.C.A. § 2000e-2(a) (1) provides that it shall be an unlawful employment practice for an employer “to fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s race, color, religion, sex, or national origin.” This language evinces a Congressional intention to define discrimination in the broadest possible terms. Congress chose neither to enumerate specific discriminatory practices, nor to elucidate in extenso the parameter of such nefarious activities. Rather, it pursued the path of wisdom by being unconstrictive, knowing that constant change is the order of our day and that the seemingly reasonable practices of the present can easily become the injustices of the morrow. Time was when employment discrimination tended to be viewed as a series of isolated and distinguishable events, manifesting itself, for example, in an employer’s practices of hiring, firing, and promoting. But today employment discrimination is a far more complex and pervasive phenomenon, as the nuances and subtleties of discriminatory employment practices are no longer confined to bread and butter issues. As wages and hours of employment take subordinate roles in management-labor relationships, the modern employee makes ever-increasing demands in the nature of intangible fringe benefits. Recognizing the importance of these benefits, we should neither ignore their need for protection, nor blind ourselves to their potential misuse.

We must be acutely conscious of the fact that Title VII of the Civil Rights Act of 1964 should be accorded a liberal interpretation in order to effectuate the purpose of Congress to eliminate the inconvenience, unfairness, and humiliation of ethnic discrimination. Parham v. Southwestern Bell Telephone Co., 8 Cir. 1970, 433 F.2d 421; Green v. McDonnell-Douglas Corp., E.D.Mo.1970, 318 F.Supp. 846; United States v. Medical Soc’y of South Carolina, D.S.C.1969, 298 F.Supp. 145. Furthermore, I regard this broad-gauged innovation legislation as a charter of principles which are to be elucidated and explicated by experience, time, and expertise. Therefore, it is my belief that employees’ psychological as well as economic fringes are statutorily entitled to protection from employer abuse, and that the phrase “terms, conditions, or privileges of employment” in Section 703 is an expansive concept which sweeps within its protective ambit the practice of creating a working environment heavily charged with ethnic or racial discrimination. I do not wish to be interpreted as holding that an employer’s mere utterance of an ethnic or racial epithet which engenders offensive feelings in an employee falls within the proscription of Section 703. But by the same token I am simply not willing to hold that a discriminatory atmosphere could under no set of circumstances ever constitute an unlawful employment practice. One can readily envision working environments so heavily polluted with discrimination as to destroy completely the emotional and psychological stability of minority group workers, and I think Section 703 of Title VII was aimed at the eradication of such noxious practices.

Petitioners urge, nevertheless, that the second portion of Mrs. Chavez’s charge could not relate to an unlawful employment practice because it alleges discrimination directed toward petitioners’ patients and not toward any employee. Essentially petitioners’ contention is that their discriminatory treatment or classification of patients is not a practice directed toward any employee and that because of such discrimination Mrs. Chavez cannot complain that she is treated any differently than any other employee. However, petitioners’ eisegesis is not consistent with the interpretation recently accorded Title VII by the Supreme Court. In Griggs v. Duke Power 239*239 Co., 1971, 401 U.S. 424, 91 S.Ct. 849, 28 L.Ed.2d 158, the Court held that the absence of discriminatory intent by an employer does not redeem an otherwise unlawful employment practice, and that the thrust of Title VII’s proscriptions is aimed at the consequences or effects of an employment practice and not at the employer’s motivation. Hence, petitioners’ failure to direct intentionally any discriminatory treatment toward Mrs. Chavez is simply not material to the finding of an unlawful employment practice. Moreover, I believe that petitioners’ argument does not countenance the distinct possibility that an employer’s patient discrimination may constitute a subtle scheme designed to create a working environment imbued with discrimination and directed ultimately at minority group employees. As patently discriminatory practices become outlawed, those employers bent on pursuing a general policy declared illegal by Congressional mandate will undoubtedly devise more sophisticated methods to perpetuate discrimination among employees. The petitioners’ alleged patient discrimination may very well be just such a sophisticated method and, if so, then Mrs. Chavez, as the primary object of the discriminatory treatment, suffers directly the consequences of such a practice and is entitled to protection in accordance with the provisions of Title VII.

II. Sufficiency of the Charge

Even though I would hold that a working environment heavily charged with discrimination may constitute an unlawful practice, I must nevertheless resolve whether or not Mrs. Chavez’s charge of “segregating the patients” is sufficient to trigger the Commission’s investigatory functions. I am met at the outset with scant legislative guidance. The relevant portion of Section 706(a) of Title VII, 42 U.S.C.A. § 2000e-5(a) provides:

“Whenever it is charged in writing under oath by a person claiming to be aggrieved, . . . (and such charge sets forth the facts upon which it is based) that an employer . . . has engaged in an unlawful employment practice, the Commission shall . . . make an investigation of such charge. . . .”

In relation to substantive matters, Section 706(a) seemingly requires that the charge (1) set forth the facts upon which it is based, and (2) allege an unlawful employment practice.

Concerning the proper criterion to be applied in determining whether or not a charge is factually sufficient and comports with the requirements of the parenthetical clause of Section 706(a), I believe that the Fourth Circuit has adopted a standard which is both consistent with the underlying policy of Title VII and promotive of the purposes and objectives embodied in its enforcement provisions. In Graniteville Co. v. EEOC, 4 Cir., 1971, 438 F.2d 32, 38, that court stated:

“The purpose of the charge under section 706 is only to initiate the EEOC investigation, not to state sufficient facts to make out a prima facie case. The parenthetical clause in section 706(a) only requires a sufficient allegation to give the EEOC notice of what it is to investigate and put the respondent on notice of the practice or violation with which it is charged.

“The scope of prohibited practices under Title VII is broad. The section 706(a) requirement that charges state the facts on which they are based must accordingly be given a flexible interpretation as applied to allegations of different unlawful employment practices. If a charging party is alleging a specific incident as a violation of Title VII, such as denial of a requested promotion or the termination of his employment, it may be appropriate to require some degree of specificity of the charge’s allegations. However, sophisticated general policies and practices of discrimination are not susceptible to such precise delineation by a layman who is in no position to carry out a full-fledged investigation himself . . . .”

240*240 Applying this standard to the instant case, I believe that the complainant’s charge of “segregating the patients” constitutes a sufficient factual allegation to inform the EEOC of what it is to investigate and to notify the employer of the practice with which it is charged. I am not unmindful of the fact that Mrs. Chavez might have detailed the specific act or acts of segregation of which she complains. However, the involution and obscurity of the possible unlawful employment practice in this case demand that a flexible interpretation be accorded to this requirement and that a court accept as sufficient a generalized factual allegation which in connection with an elemental or common unfair employment practice might otherwise be rejected as imprecise.

Turning to the sufficiency of the charge in relation to the second requirement, that of an allegation of an unlawful employment practice, I note that a problem exists because of the indefiniteness of Mrs. Chavez’s charge. Assuming that the underlying facts show that petitioners are in some manner segregating their patients, then the particular act or acts of segregation may or may not constitute an unlawful employment practice. However, I do not view certainty of violation as a condition precedent to EEOC investigation. A charging party’s failure to allege facts which, if true, would conclusively show a violation of Title VII should not be fatal to the effectiveness of the charge. Rather, I think that a charge is sufficient to initiate EEOC proceedings if its factual allegations could reasonably encompass, upon a full investigation, an unlawful employment practice. In the instant case the petitioners’ patient segregation could be so employee demeaning as to constitute an invidious condition of employment, and the Commission should have the right to investigate and employ its expertise in determining whether or not the facts in the particular enterprise give rise to an unlawful employment practice. Thus, thepossibility that petitioners’ segregation of its patients could encompass an unlawful employment practice justifies an EEOC investigation. I believe that this conclusion is consistent with the general interpretative treatment that has been given to the enforcement provisions of Title VII by the federal judiciary.

In those cases in which a liberal construction has been given to various procedural provisions of Title VII’s enforcement process, the courts have founded their liberality on a number of practical considerations. First, courts have recognized that these enforcement provisions were fabricated as lay-initiated proceedings, intended to be utilized by the most unlettered and unsophisticated employees.Sanchez v. Standard Brands, Inc., 5 Cir. 1970, 431 F.2d 455; King v. Georgia Power Co., N.D.Ga.1968, 295 F.Supp. 943. Furthermore, federal decisions have noted that complainants are often unaware of “the full panoply of discrimination which [they] may have suffered” and frequently are “ignorant of or unable to thoroughly describe the discriminatory practices to which they are subjected.” King v. Georgia Power Co., supra, 295 F.Supp. at 947. See Sanchez v. Standard Brands, Inc., supra, 431 F.2d at 466. This is particularly true where the discrimination is embodied in a highly complex and abstruse practice. SeeGraniteville Co. v. EEOC, supra. Finally, it has been recognized that a charge of discrimination initiates only an administrative fact-finding procedure in the context of a non-adversary investigation in which the Commission simply attempts to determine whether reasonable cause exists to believe that the charge is true.General Employment Enterprises, Inc. v. EEOC, 7 Cir. 1971, 440 F.2d 783;Graniteville Co. v. EEOC, supra; Sanchez v. Standard Brands, Inc., supra.

These considerations lead me to conclude that the Commission must be permitted to view a complainant’s charge in its broadest reasonable sense. Since the factual allegations of Mrs. Chavez’s charge could reasonably encompass an 241*241 unlawful employment practice, the Commission should be empowered to ascertain the factual contours of the alleged patient discrimination and to make its determination as to existence of “reasonable cause.” I emphasize that I do not conclude that patient discrimination is a per se violation of Title VII. Nor do I hold that the burden of demonstrating that patient segregation, if existent, is such a malefic condition of employment as to constitute a statutory interdiction is a gossamer one. I simply conclude that the Commission possesses the statutory authority to investigate psychological fringes in an employment relationship and to come to a conclusion as to whether or not, in the particular case, such activities are within the curative cupola of the Act. Therefore, assuming that patient segregation be found to exist, I leave to another day a judicial evaluation of its effect on the employment conditions of the company’s employees.

Based upon the foregoing discussion, it follows that the Commission should be granted access to information concerning the petitioners’ patient applications. Therefore, the judgment of the district court is reversed and the cause is remanded for further proceedings.

Reversed and remanded.

GODBOLD, Circuit Judge (specially concurring):

I concur with Judge Goldberg in the result that the District Court must allow access by EEOC to items 6 and 7 of the Demand for Access to Evidence. My concurrence is restricted to that result.

I accept a construction of Mrs. Chavez’s charge which EEOC has urged upon this court as an alternative to the construction preferred (and accepted as being within the statute) by Judge Goldberg, and preferred (but considered as outside the statute) by Judge Roney. It is that Mrs. Chavez’s charge could be considered as describing discrimination practiced against her in that she, because of her ethnic status as a Spanish surnamed American, was permitted or required by her employers to attend or to have contact with only segregated patients, and that this would be an unlawful employment practice under subsections (a) (1) and (2). EEOC’s brief (p. 19) says this:

The instant charge may also be interpreted as alleging that Rogers’ minority group employees are not permitted to have contact with Anglo-Saxon patients. This clearly constitutes an unlawful term or condition of employment which the Commission has authority to investigate, one which could not be justified under any set of facts, even if Rogers were to claim that the assignment of employees was the result of customer preference.

I agree with EEOC that this is a possible and rational construction. Thus read, and independently of the assertion of discriminatory discharge, the claim refers to unlawful employment practices consisting, under § 2000e-2(a) (1), of discrimination against Mrs. Chavez because of her race, color (etc), and, under § 2000e-2(a) (2), of classification of her because of her race, color (etc.).

On this appeal EEOC has given primary emphasis to the construction that the charge of employer segregation of patients (or clients), even if such a practice vis-a-vis the patients (or clients) themselves is not otherwise forbidden by law, is a charge that there exists a policy which so “infects the total environment” of employment that it constitutes an unlawful employment practice against any employee who works in that environment. This interpretation was given primary, if not sole, emphasis by EEOC in the District Court. The District Judge adopted it and, considering the charge as so construed, rejected the charge as a basis for access to items 6 and 7.

The hearing before District Judge Fisher consisted only of discussion with counsel, including that for EEOC. At that level EEOC eschewed the construction which it now asserts on appeal as an alternative meaning.

We must emphasize the failure of Mrs. Chavez’s complaint in this regard 242*242 to show that she is aggrieved in a manner contemplated by Title VII. As it has been explained to the Court, Mrs. Chavez claims that Petitioners afford their patients different treatment according to their ethnic origins. It is not alleged that, for instance, Mrs. Chavez is required or permitted to attend only to patients of a certain ethnic origin and not to others. Such a complaint might indicate a classification of employees such as is prohibited by § 703. That is not our case. Mrs. Chavez claims only that she is offended by the manner in which her former employers treated their customers.

Rogers v. EEOC, 316 F.Supp. 422, 425 (E.D.Texas, 1970). Thus, it appears to me that the District Judge understood that there was presented to him for consideration a construction of the claim which would embrace a broad and important extension of what previously had been judicially considered to be within the statute, an extension which he rejected, and that there was excluded from his consideration a possible narrower construction which he recognized might well be within the statute. His understanding came not from evidence or from statements made to him by Mrs. Chavez but from explanations given to him by EEOC of what it was that Mrs. Chavez was claiming. Now, at the appellate level, the narrower construction is asserted by EEOC as an alternative construction on the basis of which it should obtain the discovery it desires. This shifting position, as I point out below, is one of the reasons why I would grant relief only on the narrower ground.

I adopt EEOC’s alternative construction for several reasons. It falls within the liberal principles of construction which we apply to lay-drawn charges filed with EEOC, often written by persons not well educated and usually by persons unschooled in the niceties of legal draftsmanship. Parliament House Motor Hotel v. EEOC, 444 F.2d 1335 (5th Cir., 1971); Sanchez v. Standard Brands, Inc., 431 F.2d 455 (5th Cir. 1970); Jenkins v. United Gas Corp., 400 F.2d 28 (5th Cir. 1968). The charge need only “give sufficient information to enable EEOC to see what the grievance is all about.” Parliament House, supra, 444 F.2d at 1339-1340, quoting from Jenkins v. United Gas, supra. We know from the charge that Mrs. Chavez complained, inter alia, that: “The above company has discriminated against me because of my national origin Spanish surnamed American by . . . segregating the patients.”

The construction which I adopt falls within well established boundaries of the statute—it is in terms of discrimination against Mrs. Chavez because of “such individual’s” race, national origin, etc., 42 U.S.C. § 2000e-2(a) (1), or is a limitation, segregation or classification of Mrs. Chavez, adversely affecting her status as an employee, because of “such individual’s” race, national origin, etc., 42 U.S.C. § 2000e-2(a) (2). With the “charge under investigation” given the construction which I accept, it is one made “by a person claiming to be aggrieved,” 42 U.S.C. § 2000e-5, and items 6 and 7 meet the requirements of relevance and materiality to the charge. This strikes me as a much sounder judicial approach than construing the charge as asserting a type of discrimination indirect and collateral, pursuant to which Mrs. Chavez was offended by segregation practices directed against others who are of another ethnic group, and who are not employees, and directed at such others because of their race, national origin, etc.

The rule of liberal construction of laydrawn charges prevents technicalities from closing the courthouse door to the unsophisticated. The purpose of the rule is fully vindicated by resting decision on a single allowable interpretation of the charge. Also, just as any other litigant, the agencies of the government should be encouraged, or even required, to advance at the earliest possible stage the contentions which they propose to make. Whether in this case the course of events has been ingenious or ingenuous, we have been presented at the appellate level with 243*243 a problem consuming many hours of judicial labor, producing three differing views and no opinion of the court, concerning a question of discovery arising from an administrative proceeding where facility should be a watchword, and all in an appeal that possibly might have been avoided. Not only is it unnecessary for us to reach the primary construction asserted by EEOC, but in the circumstances of this case as a matter of judicial administration of our own affairs, it is inappropriate that we do so.

RONEY, Circuit Judge (dissenting):

The primary issue on this appeal is whether the three words “segregating the patients,” and nothing more, except that the claimant is a Spanish Surnamed American, allege an unfair unemployment practice against Mrs. Josephine Chavez under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq. In the investigation of a charge filed by Mrs. Chavez, the Equal Employment Opportunity Commission seeks information and records concerning applications of patients for service.[1] The obvious thrust of the Commission’s investigation is to determine whether the records show that Negro patients are treated differently from others.[2]The employer Texas State Optical objects to this line of investigation. Before EEOC is entitled to information which would show whether or not Texas State Optical segregated its patients according to race, it must be demonstrated that the evidence “relates to unlawful employment practices covered by this subchapter and is relevant to the charge under investigation.”[3] We are not faced with broad questions concerning the legality, morality or propriety of customer discrimination, but the narrow decision as to whether the employer is required by this statute to reveal this information to the EEOC.

The first question then is, “What charge is under investigation?” The second question is whether that charge is an unlawful employment practice covered by this subchapter of the Act. The third question is whether the evidence is relevant to the charge.

It is suggested that the three words “segregating the patients” may be interpreted to constitute a charge that the claimant, because of her national origin as a Spanish Surnamed American, was permitted to have contact with patients of one ethnic or racial group only. It is not argued that such a charge is not covered by the Act. The records would obviously be relevant to such a charge. So this point turns on the threshold question of whether this charge has actually been made and is under investigation. This interpretation was only suggested, not argued, in the court below and on 244*244 this appeal. It seems clear that the district court was correct in holding that the words “segregating the patients” did not, and were not intended to, constitute an allegation that Mrs. Chavez was permitted to have contact with only one group of patients.

In the first place, there is not the slightest indication in the entire record before usthat Mrs. Chavez had any contact with the patients at all. In the second place, these words would not be key words to such a charge. If Mrs. Chavez were permitted contact with only one class of patients, the issue as to unfair employment practice would not turn on whether the patients were segregated. Segregation of patients would not be a necessary element to such a charge. These are not key words, the mere mention of which gives notice of the allegation of a well-known kind of discrimination. In the third place, it would seem easy enough for Mrs. Chavez to give some clearer indication that she was discriminated against in this manner, if such were the case. Mrs. Chavez knows better than anyone whether she had contact with patients of but one ethnic group, if that be her complaint. It does not seem to violate any reasonable approach to the informal procedures involved for the EEOC to find out at least that fact from Mrs. Chavez before it launches into an investigation of whether such practice discriminated against her because of her national origin. This court has recognized the authority of the EEOC to amend and amplify a charge by having the charging party set forth her allegations in greater detail. Sanchez v. Standard Brands, Inc., 431 F.2d 455 (5th Cir. 1970). The fact that it did not obtain clarification and thus avoid this protracted litigation bolsters a decision that such a charge was not “under investigation” by the EEOC.

The main difficulty with granting the EEOC access to the records on this interpretation of the charge seems to be simply that it gives access to records which relate to a charge that apparently neither Mrs. Chavez nor the EEOC is making.

On essentially this same objection I would dispose of the argument that the records of patient discrimination would be relevant evidence to the charge that the firing of Mrs. Chavez was ethnically motivated. Although this charge was clearly made in the first part of her complaint, it seems to have nothing to do with the records sought by the EEOC in this investigation.[4] First, she is Spanish Surnamed American, and the EEOC seeks records to show discrimination against Negroes. Second, her statement about being fired because of friction with Caucasian females reasonably negates the relevance of the records to the problem involved. Third, the cases cited by EEOC merely indicate that evidence of other employment discrimination may be relevant to a particular charge of discrimination.[5] Such cases are not concerned with customer records. Fourth, and this is perhaps the most persuasive reason for sustaining the district court, the point was not argued below and seems to be asserted here to try to justify a request for the records for actual use in the investigation of an entirely different kind of complaint.

In the way this case has been presented, it is quite obvious that the EEOC wants the records for the purpose of investigating the charge that the segregation 245*245 of patients was an unfair employment practice against minority group employees under Title VII. The case should be dealt with on that basis.

There is serious doubt as to whether the mere words “segregating the patients” are adequate to state an unfair employment charge sufficient to meet the most meager requirements of due process. These words do not necessarily relate to employment at all, and could mean so many things that, standing alone, they cannot be said to charge any particular employment discrimination. In each of the cases cited to us by the EEOC, the charge contained words relating to hiring, firing and promoting of employees with at least some conclusionary suggestion that there was discrimination in one of these areas because of the race, color, religion, sex, or national origin of the employees.[6] Even though we are committed to a policy that requires little in the way of stating a charge,[7] where, as here, the words in the charge do not on their face speak to employment practices, the claimant should at least be required to indicate how the facts alleged relate to her employment, and how it can reasonably be inferred that she has been discriminated against because of her national origin.

However, by permitting the words to be embellished by the argument of the EEOC as to the charge that it says it is investigating, we get to the question of whether such a charge is included within the ambit of unlawful employment practices proscribed by Congress in Title VII. We must decide whether there is any legal basis for a claim that an employer’s discriminatory practices against patients can constitute an unlawful employment practice against a minority group employee under this statute. The question of whether or not the relationship between an employee and his working environment is of such significance that it ought to be cloaked with statutory protection as an employment practice is a question for Congress, not for the EEOC, and not for us. The question we must answer is whether Title VII, as written, does give that relationship statutory protection. Not whether it could or should —but whether it does.

The answer to this question must come from the following provision of the statute:

§ 2000e-2. Unlawful employment practices — Employer practices

(a) It shall be an unlawful employment practice for an employer—

(1) to fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s race, color, religion, sex, or national origin; or

(2) to limit, segregate, or classify his employees in any way which would deprive or tend to deprive any individual, of employment opportunities or otherwise adversely affect his status as an employee, because of such individual’s race, color, religion, sex, or national origin.

There is nothing here to indicate that Congress intended by this subchapter to deal with any general condition of employment applicable to all employees regardless of their race, color, religion, sex, or national origin. The section is restricted to employment practices and does not encompass general business practices. The claimant must be the object 246*246 of some special discriminatory practice which operates against her opportunities of employment because of her race, color, religion, sex, or national origin. These are all clearly discernible, objective employee characteristics, which an employer can readily ascertain. The Act does not include in this list any reference to the emotional and psychological make-up of an individual employee. No race, color, religion, sex, or national origin carries with it a monopoly on sensitivity to an employer’s discrimination against customers. Once the employment practices are such that the opportunities for employment in a business are not unequal because of an individual’s race, color, religion, sex, or national origin, this particular subchapter has done its job. The Act does not proscribe business practices which result in unequal employment opportunities because of personal, emotional or psychological characteristics that might be common to various employees regardless of their race, color, religion, sex, or national origin. There is no indication in the Act or the legislative history that Congress in passing Title VII was concerned about whether an employer’s business presents conditions for employment that are environmentally attractive to all, whether the manner of his operation suits everyone, or whether a particular individual might be uncomfortable or have feelings of unhappiness in his employment. The merit of this kind of approach is not up for decision. Congress has simply not given this scope to its legislation.

Any construction of Title VII that permits discriminatory conditions in customer service to constitute an unfair employment practice would make the Civil Rights Act of 1964 internally inconsistent. For example, Title II of the Act deals with customer discrimination in public accommodations, providing that the subchapter does not apply to certain establishments. 42 U.S.C. § 2000a(e). However, under the construction suggested here customer discrimination in any of those excluded establishments could become an unfair employment practice which would permit the employee to bring suit to end the discrimination. 42 U.S.C. § 2000e-5. It is not reasonable to assume that Congress intended to exclude certain establishments from the direct prohibition against customer segregation under one section of the statute, only to have them included in another section which indirectly proscribes such a practice. Finding discrimination in customer service which is offensive to employees to constitute an unfair employment practice would permit the EEOC to investigate and conciliate matters in the customer service area of public accommodations. This also would present a conflict within the Civil Rights Act since the Community Relations Service is charged with seeking voluntary compliance under the public accommodations subchapter. 42 U.S.C. § 2000a-3 (d). Where such inconsistencies have not been clearly created by Congress, they should not be unnecessarily created by judicial decision.

The EEOC argues that an employee “who claims to be aggrieved by an alleged unlawful practice need not be the direct victim of such practice.” Insofar as being helpful in the decision of this case, the argument overlooks two points: first, the unlawful practice alleged must be an unlawful employment practice, if the claim is made under Title VII. There must be a determination that there is an employment practice involved before we get to the question of who is aggrieved thereby. Certainly this statute was not intended to encompass every unlawful practice that an employer might engage in. Second, even if Title VII were stretched to include a business practice which is not an employment practice, the employer in this case argues, while denying that it segregates patients, that it is not covered by any law directly prohibiting such segregation. The EEOC cites no authority to the contrary. This makes inapplicable the cases relied upon by EEOC in which a union files a discrimination suit for unlawful employment 247*247 practices,[8] an applicant for employment challenges employment practices which affect only incumbent employees,[9] persons of one national origin complain of employment practices affecting persons of another race or national origin,[10] or an employee in one plant complains of employment discrimination in another plant.[11] Equally inapplicable are the cases in which a patient has been allowed to challenge unlawful employment practices in a hospital,[12] or which concern the standing of certain individuals to challenge a discriminatory school system.[13]

In all of these cases the discrimination complained of was unlawful and it was a question of who could complain. This line of authority is not helpful in determining the fundamental question of whether the employer is engaged in an unlawful employment practice.

The notion that customer segregation might be utilized as a subtle scheme to purposely discriminate against minority group employees presumes that were it not for the employer’s bent on perpetrating discrimination among employees, it would not engage in customer segregation. Under this argument the reason that Texas State Optical segregates patients is to discriminate against Mrs. Chavez. If it were not for its desire to discriminate against Mrs. Chavez, it would not segregate its patients. Even if such a situation could raise customer segregation into the realm of an employment practice, the argument is so contrary to human nature and the real-life world of discrimination that it furnishes an unreliable base for judicial decision. Certainly it is unrealistic enough to at least require a specific charge that this was done before an employer should have to respond to an investigation.

It is pertinent to note that there are disadvantages to wide-ranging investigation by the EEOC.

“. . . While a respondent might be cooperative in complying with the EEOC’s narrowly focused informational demands, he might, if made the subject of a `wholesale fishing expedition,’ become intractable. In addition, if the EEOC broadens its investigations to the limit of a liberal discovery standard in its zeal to vindicate the public interest in ferreting out all discrimination, the private interest of the complainant may suffer for it. The resolution of his specific complaint may be needlessly delayed.140 Thus, although there are persuasive arguments for giving the EEOC sweeping investigatory power, there are countervailing considerations which should lead the Commission to be careful in exercising its discretion.”

Developments in the Law, Employment Discrimination and Title VII of the Civil Rights Act of 1964, 84 Harv.L. Rev. 1109, 1218 (1971).

This perception was especially accurate in this case. Mrs. Chavez’ real complaint was that she lost her job due to friction in the office because of her Spanish heritage. The relief she obviously wanted was to have her job back as quickly as possible. She filed her complaint the day after she was fired. Office friction because of intolerance between co-workers 248*248 seems a type of complaint especially suitable for conciliation. As to that charge, the record indicates a co-operative attitude by the employer in supplying the information sought by the EEOC. The breadth of the EEOC’s investigation appears to have lost view of the private interest that Mrs. Chavez had in being reinstated to her job.

Since the records concerning its patients were not relevant to any unfair employment charge covered by Title VII, Texas State Optical should not be put to the time, expense and inconvenience of revealing such records to governmental authority. I would affirm the decision of the district court.

ON PETITION FOR REHEARING AND PETITION FOR REHEARING EN BANC

PER CURIAM:

The Petition for Rehearing is denied and no member of this panel nor Judge in regular active service on the Court having requested that the Court be polled on rehearing en banc, (Rule 35 Federal Rules of Appellate Procedure; Local Fifth Circuit Rule 12) the Petition for Rehearing En Banc is denied.

[1] 42 U.S.C.A. §§ 2000e to 2000e-15 (1964).

[2] 42 U.S.C.A. § 2000e-8(a) provides:

“In connection with any investigation of a charge filed under section 2000e-5 of this title, the Commission or its designated representative shall at all reasonable times have access to, for the purposes of examination, and the right to copy any evidence of any person being investigated or proceeded against that relates to unlawful employment practices covered by this subchapter and is relevant to the charge under investigation.”

[3] 42 U.S.C.A. § 2000e-9(c) provides in pertinent part:

“Within twenty days after the service upon any person charged under section 2000e-5 of this title of a demand by the Commission for the production of documentary evidence or for permission to examine or to copy evidence in conformity with the provisions of section 2000e-8(a) of this title, such person may file in the district court of the United States for the judicial district in which he resides, is found, or transacts business, and serve upon the Commission a petition for an order of such court modifying or setting aside such demand. . . .”

[4] The district court’s order modifying the Demand is a final, appealable order under 28 U.S.C.A. § 1291. Overnite Transportation Co. v. EEOC, 5 Cir. 1968, 397 F.2d 368, 369 n. 4; International Brotherhood of Electrical Workers, Local No. 5 v. United States EEOC, 3 Cir. 1968, 398 F.2d 248, cert. denied, 1969, 393 U.S. 1021, 89 S.Ct. 628, 21 L.Ed.2d 565. See also General Employment Enterprises, Inc. v. EEOC, 7 Cir. 1971, 440 F.2d 783; Graniteville Co. v. EEOC, 4 Cir. 1971, 438 F.2d 32; Bowaters Southern Paper Corp. v. EEOC, 6 Cir. 1970, 428 F.2d 799, cert. denied, 1970, 400 U.S.942, 91 S.Ct. 241, 27 L.Ed.2d 246.

[1] No argument has been made that the segregation of patients is illegal under either state or federal law.

[2] “6. A written response to the following questions:

“a. Does Texas State Optical instruct its employees at any of its Houston facilities to fill in Negro patients’ applications for service with red ink or red pencil and to use black or blue ink or pencil for patients other than Negroes?

“b. Has Texas State Optical ever so instructed its employees at any Houston facility or elsewhere?

“c. Do Texas State Optical records of patients for service at its 306 Northline Mall, Houston, Texas, facility now contain, or have they within the last two years contained, any application filled out in red ink or pencil?

“d. If the answer to `c’ is `yes,’ why were they filled out in red?

“7. Respondent Texas State Optical is to make available to a representative of the Equal Employment Opportunity Commission its records of patients’ applications for service at its 306 Northline Mall, Houston, Texas, facility for purposes of inspection.”

[3] 42 U.S.C. § 2000e-8(a). “In connection with any investigation of a charge filed under section 2000e-5 of this title, the Commission or its designated representative shall at all reasonable times have access to, for the purposes of examination, and the right to copy any evidence of any person being investigated or proceeded against that relates to unlawful employment practices covered by this subchapter and is relevant to the charge under investigation.”

[4] “The above company has discriminated against me because of my national origin Spanish Surnamed American by:

a. Terminated me from my job without a reason. I was the only Spanish Surnamed American employed with seven Caucasian females who abused me. The manager told me my work was allright but he had to let me go because of friction.

b. segregating the patients”

[5] Blue Bell Boots, Inc. v. EEOC, 418 F.2d 355 (6th Cir. 1969); Parham v. Southwestern Bell Telephone Co., 433 F.2d 421 (8th Cir. 1970); United States by Clark v. Dillon Supply Co., 429 F.2d 800, 804 (4th Cir. 1970); Jenkins v. United Gas Corp., 400 F.2d 28 (5th Cir. 1968).

[6] All of the cases cited to us contain charges relating to hiring, firing or promotion of employees:General Employment Enterprises, Inc. v. EEOC, 440 F.2d 783 (7th Cir. 1971); Graniteville Company, (Sibley Division) v. EEOC, 438 F.2d 32 (4th Cir. 1971); Local No. 104, Sheet Metal Workers International Assoc., AFL-CIO v. EEOC, 439 F.2d 237 (9th Cir. 1971); Georgia Power Co. v. EEOC, 412 F.2d 462 (5th Cir. 1969); Blue Bell Boots, Inc. v. EEOC, supra; Jenkins v. United Gas Corp., supra;Sanchez v. Standard Brands, Inc., supra; and Parliament House Motor Hotel v. EEOC, 444 F.2d 1335 (5th Cir. 1971).

[7] Parliament House Motor Hotel v. EEOC, supra.

[8] International Chemical Workers Union v. Planters Mfg. Co., 259 F.Supp. 365, 368 (N.D.Miss.1966); Local 186, International Pulp, Sulphite and Paper Mill Workers v. Minnesota Mining & Mfg. Co., 304 F.Supp. 1284 (N.D.Ind.1969).

[9] Carr v. Conoco Plastics, Inc., 423 F.2d 57 (5th Cir. 1970), affirming 295 F. Supp. 1281, 1289 (N.D.Miss.1969); Johnson v. Georgia Highway Express Co., 417 F.2d 1122 (5th Cir. 1969).

[10] Sanchez v. Standard Brands, Inc., supra.

[11] Jenkins v. United Gas Corp., supra, 400 F.2d at p. 31, fn. 5.

[12] Marable v. Alabama Mental Health Board, 297 F.Supp. 291, 297 (M.D.Ala. 1969); see alsoCypress v. Newport News General & Nonsectarian Hospital Ass’n, 375 F.2d 648, 653 (4th Cir. 1967).

[13] United States v. Montgomery County Board of Education, 395 U.S. 225, 231-232, 89 S.Ct. 1670, 1674, 23 L.Ed.2d 263 (1969).

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BURLINGTON INDUSTRIES, INC. v. ELLERTH, 524 U.S. 742 (1998)

524 U.S. 742 (1998)
BURLINGTON INDUSTRIES, INC.
v.
ELLERTH

No. 97-569.
United States Supreme Court.

Argued April 22, 1998.
Decided June 26, 1998.
CERTIORARI TO THE UNITED STATES COURT OF APPEALS FOR THE SEVENTH CIRCUIT
743*743 744*744 745*745 746*746 Kennedy, J., delivered the opinion of the Court, in which Rehnquist, C. J., and Stevens, O’Connor, Souter, and Breyer, JJ., joined. Ginsburg, J., filed an opinion concurring in the judgment, post, p. 766. Thomas, J., filed a dissenting opinion, in which Scalia, J., joined, post, p. 766.

James J. Casey argued the cause for petitioner. With him on the briefs were Mary Margaret Moore and Robert A. Wicker.

Ernest T. Rossiello argued the cause for respondent. With him on the brief were Margaret A. Zuleger and Eric Schnapper.

Deputy Solicitor General Underwood argued the cause for the United States et al. as amici curiae urging affirmance. With her on the brief were Solicitor General Waxman, Acting Assistant Attorney General Lee, Irving L. Gornstein, C. Gregory Stewart, Philip B. Sklover, Carolyn L. Wheeler, and Susan L. P. Starr.[*]

Justice Kennedy, delivered the opinion of the Court.

We decide whether, under Title VII of the Civil Rights Act of 1964, 78 Stat. 253, as amended, 42 U. S. C. § 2000e et 747*747 seq. , an employee who refuses the unwelcome and threatening sexual advances of a supervisor, yet suffers no adverse, tangible job consequences, can recover against the employer without showing the employer is negligent or otherwise at fault for the supervisor’s actions.

I

Summary judgment was granted for the employer, so we must take the facts alleged by the employee to be true. United States v. Diebold, Inc., 369 U. S. 654, 655 (1962) (per curiam). The employer is Burlington Industries, the petitioner. The employee is Kimberly Ellerth, the respondent. From March 1993 until May 1994, Ellerth worked as a salesperson in one of Burlington’s divisions in Chicago, Illinois. During her employment, she alleges, she was subjected to constant sexual harassment by her supervisor, one Ted Slowik.

In the hierarchy of Burlington’s management structure, Slowik was a midlevel manager. Burlington has eight divisions, employing more than 22,000 people in some 50 plants around the United States. Slowik was a vice president in one of five business units within one of the divisions. He had authority to make hiring and promotion decisions subject to the approval of his supervisor, who signed the paperwork. See 912 F. Supp. 1101, 1119, n. 14 (ND Ill. 1996). According to Slowik’s supervisor, his position was “not considered an upper-level management position,” and he was “not amongst the decision-making or policy-making hierarchy.” Ibid. Slowik was not Ellerth’s immediate supervisor. Ellerth worked in a two-person office in Chicago, and she answered to her office colleague, who in turn answered to Slowik in New York.

Against a background of repeated boorish and offensive remarks and gestures which Slowik allegedly made, Ellerth places particular emphasis on three alleged incidents where Slowik’s comments could be construed as threats to deny her 748*748 tangible job benefits. In the summer of 1993, while on a business trip, Slowik invited Ellerth to the hotel lounge, an invitation Ellerth felt compelled to accept because Slowik was her boss. App. 155. When Ellerth gave no encouragement to remarks Slowik made about her breasts, he told her to “loosen up” and warned, “you know, Kim, I could make your life very hard or very easy at Burlington.” Id. , at 156.

In March 1994, when Ellerth was being considered for a promotion, Slowik expressed reservations during the promotion interview because she was not “loose enough.” Id. , at 159. The comment was followed by his reaching over and rubbing her knee. Ibid. Ellerth did receive the promotion; but when Slowik called to announce it, he told Ellerth, “you’re gonna be out there with men who work in factories, and they certainly like women with pretty butts/legs.” Id. , at 159-160.

In May 1994, Ellerth called Slowik, asking permission to insert a customer’s logo into a fabric sample. Slowik responded, “I don’t have time for you right now, Kim . . .— unless you want to tell me what you’re wearing.” Id. , at 78. Ellerth told Slowik she had to go and ended the call. Ibid. A day or two later, Ellerth called Slowik to ask permission again. This time he denied her request, but added something along the lines of, “are you wearing shorter skirts yet, Kim, because it would make your job a whole heck of a lot easier.” Id. , at 79.

A short time later, Ellerth’s immediate supervisor cautioned her about returning telephone calls to customers in a prompt fashion. 912 F. Supp., at 1109. In response, Ellerth quit. She faxed a letter giving reasons unrelated to the alleged sexual harassment we have described. Ibid. About three weeks later, however, she sent a letter explaining she quit because of Slowik’s behavior. Ibid.

During her tenure at Burlington, Ellerth did not inform anyone in authority about Slowik’s conduct, despite knowing Burlington had a policy against sexual harassment. Ibid. 749*749 In fact, she chose not to inform her immediate supervisor (not Slowik) because “`it would be his duty as my supervisor to report any incidents of sexual harassment.’ ” Ibid. On one occasion, she told Slowik a comment he made was inappropriate. Ibid.

In October 1994, after receiving a right-to-sue letter from the Equal Employment Opportunity Commission (EEOC), Ellerth filed suit in the United States District Court for the Northern District of Illinois, alleging Burlington engaged in sexual harassment and forced her constructive discharge, in violation of Title VII. The District Court granted summary judgment to Burlington. The court found Slowik’s behavior, as described by Ellerth, severe and pervasive enough to create a hostile work environment, but found Burlington neither knew nor should have known about the conduct. There was no triable issue of fact on the latter point, and the court noted Ellerth had not used Burlington’s internal complaint procedures. Id. , at 1118. Although Ellerth’s claim was framed as a hostile work environment complaint, the District Court observed there was a quid pro quo “component” to the hostile environment. Id. , at 1121. Proceeding from the premise that an employer faces vicarious liability for quid pro quo harassment, the District Court thought it necessary to apply a negligence standard because the quid pro quo merely contributed to the hostile work environment. See id. , at 1123. The District Court also dismissed Ellerth’s constructive discharge claim.

The Court of Appeals en banc reversed in a decision which produced eight separate opinions and no consensus for a controlling rationale. The judges were able to agree on the problem they confronted: Vicarious liability, not failure to comply with a duty of care, was the essence of Ellerth’s case against Burlington on appeal. The judges seemed to agree Ellerth could recover if Slowik’s unfulfilled threats to deny her tangible job benefits was sufficient to impose vicarious liability on Burlington. Jansen v. Packing Corp. 750*750 of America, 123 F. 3d 490, 494 (CA7 1997) (per curiam) . With the exception of Judges Coffey and Easterbrook, the judges also agreed Ellerth’s claim could be categorized as one of quid pro quo harassment, even though she had received the promotion and had suffered no other tangible retaliation. Ibid.

The consensus disintegrated on the standard for an employer’s liability for such a claim. Six judges, Judges Flaum, Cummings, Bauer, Evans, Rovner, and Diane P. Wood, agreed the proper standard was vicarious liability, and so Ellerth could recover even though Burlington was not negligent. Ibid. They had different reasons for the conclusion. According to Judges Flaum, Cummings, Bauer, and Evans, whether a claim involves a quid pro quo determines whether vicarious liability applies; and they in turn defined quid pro quo to include a supervisor’s threat to inflict a tangible job injury whether or not it was completed. Id. , at 499. Judges Wood and Rovner interpreted agency principles to impose vicarious liability on employers for most claims of supervisor sexual harassment, even absent a quid pro quo. Id. , at 565.

Although Judge Easterbrook did not think Ellerth had stated a quid pro quo claim, he would have followed the law of the controlling State to determine the employer’s liability, and by this standard, the employer would be liable here. Id. , at 552. In contrast, Judge Kanne said Ellerth had stated a quid pro quo claim, but negligence was the appropriate standard of liability when the quid pro quo involved threats only. Id. , at 505.

Chief Judge Posner, joined by Judge Manion, disagreed. He asserted Ellerth could not recover against Burlington despite having stated a quid pro quo claim. According to Chief Judge Posner, an employer is subject to vicarious liability for “act[s] that significantly alte[r] the terms or conditions of employment,” or “company act[s].” Id. , at 515. In the emergent terminology, an unfulfilled quid pro quo is a 751*751 mere threat to do a company act rather than the act itself, and in these circumstances, an employer can be found liable for its negligence only. Ibid. Chief Judge Posner also found Ellerth failed to create a triable issue of fact as to Burlington’s negligence. Id. , at 517.

Judge Coffey rejected all of the above approaches because he favored a uniform standard of negligence in almost all sexual harassment cases. Id. , at 518.

The disagreement revealed in the careful opinions of the judges of the Court of Appeals reflects the fact that Congress has left it to the courts to determine controlling agency law principles in a new and difficult area of federal law. We granted certiorari to assist in defining the relevant standards of employer liability. 522 U. S. 1086 (1998).

II

At the outset, we assume an important proposition yet to be established before a trier of fact. It is a premise assumed as well, in explicit or implicit terms, in the various opinions by the judges of the Court of Appeals. The premise is: A trier of fact could find in Slowik’s remarks numerous threats to retaliate against Ellerth if she denied some sexual liberties. The threats, however, were not carried out or fulfilled. Cases based on threats which are carried out are referred to often as quid pro quo cases, as distinct from bothersome attentions or sexual remarks that are sufficiently severe or pervasive to create a hostile work environment. The terms quid pro quo and hostile work environment are helpful, perhaps, in making a rough demarcation between cases in which threats are carried out and those where they are not or are absent altogether, but beyond this are of limited utility.

Section 703(a) of Title VII forbids “an employer—
“(1) to fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, or 752*752 privileges of employment, because of such individual’s. . . sex.” 42 U. S. C. § 2000e—2(a)(1). “Quid pro quo ” and “hostile work environment” do not appear in the statutory text. The terms appeared first in the academic literature, see C. MacKinnon, Sexual Harassment of Working Women (1979); found their way into decisions of the Courts of Appeals, see, e. g., Henson v. Dundee, 682 F. 2d 897, 909 (CA11 1982); and were mentioned in this Court’s decision in Meritor Savings Bank, FSB v. Vinson, 477 U. S. 57 (1986). See generally E. Scalia, The Strange Career of Quid Pro Quo Sexual Harassment, 21 Harv. J. L. & Pub. Policy 307 (1998).
In Meritor, the terms served a specific and limited purpose. There we considered whether the conduct in question constituted discrimination in the terms or conditions of employment in violation of Title VII. We assumed, and with adequate reason, that if an employer demanded sexual favors from an employee in return for a job benefit, discrimination with respect to terms or conditions of employment was explicit. Less obvious was whether an employer’s sexually demeaning behavior altered terms or conditions of employment in violation of Title VII. We distinguished between quid pro quo claims and hostile environment claims, see 477 U. S., at 65, and said both were cognizable under Title VII, though the latter requires harassment that is severe or pervasive. Ibid. The principal significance of the distinction is to instruct that Title VII is violated by either explicit or constructive alterations in the terms or conditions of employment and to explain the latter must be severe or pervasive. The distinction was not discussed for its bearing upon an employer’s liability for an employee’s discrimination. On this question Meritor held, with no further specifics, that agency principles controlled. Id. , at 72.

Nevertheless, as use of the terms grew in the wake of Meritor, they acquired their own significance. The standard of employer responsibility turned on which type of harassment 753*753 occurred. If the plaintiff established a quid pro quo claim, the Courts of Appeals held, the employer was subject to vicarious liability. See Davis v. Sioux City, 115 F. 3d 1365, 1367 (CA8 1997); Nichols v. Frank, 42 F. 3d 503, 513— 514 (CA9 1994); Bouton v. BMW of North America, Inc., 29 F. 3d 103, 106-107 (CA3 1994); Sauers v. Salt Lake County, 1 F. 3d 1122, 1127 (CA10 1993); Kauffman v. Allied Signal, Inc., 970 F. 2d 178, 185-186 (CA6), cert. denied, 506 U. S. 1041 (1992); Steele v. Offshore Shipbuilding, Inc., 867 F. 2d 1311, 1316 (CA11 1989). The rule encouraged Title VII plaintiffs to state their claims as quid pro quo claims, which in turn put expansive pressure on the definition. The equivalence of the quid pro quo label and vicarious liability is illustrated by this case. The question presented on certiorari is whether Ellerth can state a claim of quid pro quo harassment, but the issue of real concern to the parties is whether Burlington has vicarious liability for Slowik’s alleged misconduct, rather than liability limited to its own negligence. The question presented for certiorari asks:

“Whether a claim of quid pro quo sexual harassment may be stated under Title VII . . . where the plaintiff employee has neither submitted to the sexual advances of the alleged harasser nor suffered any tangible effects on the compensation, terms, conditions or privileges of employment as a consequence of a refusal to submit to those advances?” Pet. for Cert. i.
We do not suggest the terms quid pro quo and hostile work environment are irrelevant to Title VII litigation. To the extent they illustrate the distinction between cases involving a threat which is carried out and offensive conduct in general, the terms are relevant when there is a threshold question whether a plaintiff can prove discrimination in violation of Title VII. When a plaintiff proves that a tangible employment action resulted from a refusal to submit to a supervisor’s sexual demands, he or she establishes that the 754*754 employment decision itself constitutes a change in the terms and conditions of employment that is actionable under Title VII. For any sexual harassment preceding the employment decision to be actionable, however, the conduct must be severe or pervasive. Because Ellerth’s claim involves only unfulfilled threats, it should be categorized as a hostile work environment claim which requires a showing of severe or pervasive conduct. See Oncale v. Sundowner Offshore Services, Inc., 523 U. S. 75, 81 (1998); Harris v. Forklift Systems, Inc., 510 U. S. 17, 21 (1993). For purposes of this case, we accept the District Court’s finding that the alleged conduct was severe or pervasive. See supra, at 749. The case before us involves numerous alleged threats, and we express no opinion as to whether a single unfulfilled threat is sufficient to constitute discrimination in the terms or conditions of employment.

When we assume discrimination can be proved, however, the factors we discuss below, and not the categories quid pro quo and hostile work environment, will be controlling on the issue of vicarious liability. That is the question we must resolve.

III

We must decide, then, whether an employer has vicarious liability when a supervisor creates a hostile work environment by making explicit threats to alter a subordinate’s terms or conditions of employment, based on sex, but does not fulfill the threat. We turn to principles of agency law, for the term “employer” is defined under Title VII to include “agents.” 42 U. S. C. § 2000e(b); see Meritor, supra, at 72. In express terms, Congress has directed federal courts to interpret Title VII based on agency principles. Given such an explicit instruction, we conclude a uniform and predictable standard must be established as a matter of federal law. We rely “on the general common law of agency, rather than on the law of any particular State, to give meaning to these 755*755 terms.” Community for Creative Non-Violence v. Reid, 490 U. S. 730, 740 (1989). The resulting federal rule, based on a body of case law developed over time, is statutory interpretation pursuant to congressional direction. This is not federal common law in “the strictest sense, i. e., a rule of decision that amounts, not simply to an interpretation of a federal statute . . . , but, rather, to the judicial `creation’ of a special federal rule of decision.” Atherton v. FDIC, 519 U. S. 213, 218 (1997). State-court decisions, applying state employment discrimination law, may be instructive in applying general agency principles, but, it is interesting to note, in many cases their determinations of employer liability under state law rely in large part on federal-court decisions under Title VII. E. g., Arizona v. Schallock, 189 Ariz. 250, 259, 941 P. 2d 1275, 1284 (1997); Lehmann v. Toys `R’ Us, Inc., 132 N. J. 587, 622, 626 A. 2d 445, 463 (1993); Thompson v. Berta Enterprises, Inc., 72 Wash. App. 531, 537-539, 864 P. 2d 983, 986-988 (1994).

As Meritor acknowledged, the Restatement (Second) of Agency (1957) (hereinafter Restatement) is a useful beginning point for a discussion of general agency principles. 477 U. S., at 72. Since our decision in Meritor, federal courts have explored agency principles, and we find useful instruction in their decisions, noting that “common-law principles may not be transferable in all their particulars to Title VII.” Ibid. The EEOC has issued Guidelines governing sexual harassment claims under Title VII, but they provide little guidance on the issue of employer liability for supervisor harassment. See 29 CFR § 1604.11(c) (1997) (vicarious liability for supervisor harassment turns on “the particular employment relationship and the job functions performed by the individual”).

A

Section 219(1) of the Restatement sets out a central principle of agency law:

756*756 “A master is subject to liability for the torts of his servants committed while acting in the scope of their employment.”
An employer may be liable for both negligent and intentional torts committed by an employee within the scope of his or her employment. Sexual harassment under Title VII presupposes intentional conduct. While early decisions absolved employers of liability for the intentional torts of their employees, the law now imposes liability where the employee’s “purpose, however misguided, is wholly or in part to further the master’s business.” W. Keeton, D. Dobbs, R. Keeton, & D. Owen, Prosser and Keeton on Law of Torts § 70, p. 505 (5th ed. 1984) (hereinafter Prosser and Keeton on Torts). In applying scope of employment principles to intentional torts, however, it is accepted that “it is less likely that a willful tort will properly be held to be in the course of employment and that the liability of the master for such torts will naturally be more limited.” F. Mechem, Outlines of the Law of Agency § 394, p. 266 (P. Mechem 4th ed. 1952). The Restatement defines conduct, including an intentional tort, to be within the scope of employment when “actuated, at least in part, by a purpose to serve the [employer],” even if it is forbidden by the employer. Restatement §§ 228(1)(c), 230. For example, when a salesperson lies to a customer to make a sale, the tortious conduct is within the scope of employment because it benefits the employer by increasing sales, even though it may violate the employer’s policies. See Prosser and Keeton on Torts § 70, at 505-506.

As Courts of Appeals have recognized, a supervisor acting out of gender-based animus or a desire to fulfill sexual urges may not be actuated by a purpose to serve the employer. See, e. g., Harrison v. Eddy Potash, Inc., 112 F. 3d 1437, 1444 (CA10 1997), vacated on other grounds, post, p. 947; Torres v. Pisano, 116 F. 3d 625, 634, n. 10 (CA2 1997). But see Kauffman v. Allied Signal, Inc. , 970 F. 2d, at 184-185 (holding harassing supervisor acted within scope of employment, 757*757 but employer was not liable because of its quick and effective remediation). The harassing supervisor often acts for personal motives, motives unrelated and even antithetical to the objectives of the employer. Cf. Mechem, supra, § 368 (“[F]or the time being [the supervisor] is conspicuously and unmistakably seeking a personal end”); see also Restatement § 235, Illustration 2 (tort committed while “[a]cting purely from personal ill will” not within the scope of employment); id., Illustration 3 (tort committed in retaliation for failing to pay the employee a bribe not within the scope of employment). There are instances, of course, where a supervisor engages in unlawful discrimination with the purpose, mistaken or otherwise, to serve the employer. E. g., Sims v. Montgomery County Comm’n, 766 F. Supp. 1052, 1075 (MD Ala. 1990) (supervisor acting in scope of employment where employer has a policy of discouraging women from seeking advancement and “sexual harassment was simply a way of furthering that policy”).

The concept of scope of employment has not always been construed to require a motive to serve the employer. E. g., Ira S. Bushey & Sons, Inc. v. United States, 398 F. 2d 167, 172 (CA2 1968). Federal courts have nonetheless found similar limitations on employer liability when applying the agency laws of the States under the Federal Tort Claims Act, which makes the Federal Government liable for torts committed by employees within the scope of employment. 28 U. S. C. § 1346(b); see, e. g., Jamison v. Wiley, 14 F. 3d 222, 237 (CA4 1994) (supervisor’s unfair criticism of subordinate’s work in retaliation for rejecting his sexual advances not within scope of employment); Wood v. United States, 995 F. 2d 1122, 1123 (CA1 1993) (Breyer, C. J.) (sexual harassment amounting to assault and battery “clearly outside the scope of employment”); see also 2 L. Jayson & R. Longstreth, Handling Federal Tort Claims § 9.07[4], p. 9-211 (1998).

The general rule is that sexual harassment by a supervisor is not conduct within the scope of employment.

758*758 B

Scope of employment does not define the only basis for employer liability under agency principles. In limited circumstances, agency principles impose liability on employers even where employees commit torts outside the scope of employment. The principles are set forth in the much-cited § 219(2) of the Restatement:

“(2) A master is not subject to liability for the torts of his servants acting outside the scope of their employment, unless:
“(a) the master intended the conduct or the consequences, or
“(b) the master was negligent or reckless, or

“(c) the conduct violated a non-delegable duty of the master, or
“(d) the servant purported to act or to speak on behalf of the principal and there was reliance upon apparent authority, or he was aided in accomplishing the tort by the existence of the agency relation.”
See also § 219, Comment e (Section 219(2) “enumerates the situations in which a master may be liable for torts of servants acting solely for their own purposes and hence not in the scope of employment”).

Subsection (a) addresses direct liability, where the employer acts with tortious intent, and indirect liability, where the agent’s high rank in the company makes him or her the employer’s alter ego. None of the parties contend Slowik’s rank imputes liability under this principle. There is no contention, furthermore, that a nondelegable duty is involved. See § 219(2)(c). So, for our purposes here, subsections (a) and (c) can be put aside.

Subsections (b) and (d) are possible grounds for imposing employer liability on account of a supervisor’s acts and must be considered. Under subsection (b), an employer is liable when the tort is attributable to the employer’s own negligence. 759*759 § 219(2)(b). Thus, although a supervisor’s sexual harassment is outside the scope of employment because the conduct was for personal motives, an employer can be liable, nonetheless, where its own negligence is a cause of the harassment. An employer is negligent with respect to sexual harassment if it knew or should have known about the conduct and failed to stop it. Negligence sets a minimum standard for employer liability under Title VII; but Ellerth seeks to invoke the more stringent standard of vicarious liability.

Section 219(2)(d) concerns vicarious liability for intentional torts committed by an employee when the employee uses apparent authority (the apparent authority standard), or when the employee “was aided in accomplishing the tort by the existence of the agency relation” (the aided in the agency relation standard). Ibid. As other federal decisions have done in discussing vicarious liability for supervisor harassment, e. g., Henson v. Dundee, 682 F. 2d 897, 909 (CA11 1982), we begin with § 219(2)(d).

C

As a general rule, apparent authority is relevant where the agent purports to exercise a power which he or she does not have, as distinct from where the agent threatens to misuse actual power. Compare Restatement § 6 (defining “power”) with § 8 (defining “apparent authority”). In the usual case, a supervisor’s harassment involves misuse of actual power, not the false impression of its existence. Apparent authority analysis therefore is inappropriate in this context. If, in the unusual case, it is alleged there is a false impression that the actor was a supervisor, when he in fact was not, the victim’s mistaken conclusion must be a reasonable one. Restatement § 8, Comment c (“Apparent authority exists only to the extent it is reasonable for the third person dealing with the agent to believe that the agent is authorized”). When a party seeks to impose vicarious liability 760*760 based on an agent’s misuse of delegated authority, the Restatement’s aided in the agency relation rule, rather than the apparent authority rule, appears to be the appropriate form of analysis.

D

We turn to the aided in the agency relation standard. In a sense, most workplace tortfeasors are aided in accomplishing their tortious objective by the existence of the agency relation: Proximity and regular contact may afford a captive pool of potential victims. See Gary v. Long, 59 F. 3d 1391, 1397 (CADC 1995). Were this to satisfy the aided in the agency relation standard, an employer would be subject to vicarious liability not only for all supervisor harassment, but also for all co-worker harassment, a result enforced by neither the EEOC nor any court of appeals to have considered the issue. See, e. g., Blankenship v. Parke Care Centers, Inc. , 123 F. 3d 868, 872 (CA6 1997), cert. denied, 522 U. S. 1110 (1998) (sex discrimination); McKenzie v. Illinois Dept. of Transp., 92 F. 3d 473, 480 (CA7 1996) (sex discrimination); Daniels v. Essex Group, Inc. , 937 F. 2d 1264, 1273 (CA7 1991) (race discrimination); see also 29 CFR § 1604.11(d) (1997) (“knows or should have known” standard of liability for cases of harassment between “fellow employees”). The aided in the agency relation standard, therefore, requires the existence of something more than the employment relation itself.

At the outset, we can identify a class of cases where, beyond question, more than the mere existence of the employment relation aids in commission of the harassment: when a supervisor takes a tangible employment action against the subordinate. Every Federal Court of Appeals to have considered the question has found vicarious liability when a discriminatory act results in a tangible employment action. See, e. g., Sauers v. Salt Lake County, 1 F. 3d 1122, 1127 (CA10 1993) (“`If the plaintiff can show that she suffered an economic injury from her supervisor’s actions, the employer becomes strictly liable without any further showing . . .’ “). 761*761 In Meritor, we acknowledged this consensus. See 477 U. S., at 70-71 (“[T]he courts have consistently held employers liable for the discriminatory discharges of employees by supervisory personnel, whether or not the employer knew, or should have known, or approved of the supervisor’s actions”). Although few courts have elaborated how agency principles support this rule, we think it reflects a correct application of the aided in the agency relation standard.

In the context of this case, a tangible employment action would have taken the form of a denial of a raise or a promotion. The concept of a tangible employment action appears in numerous cases in the Courts of Appeals discussing claims involving race, age, and national origin discrimination, as well as sex discrimination. Without endorsing the specific results of those decisions, we think it prudent to import the concept of a tangible employment action for resolution of the vicarious liability issue we consider here. A tangible employment action constitutes a significant change in employment status, such as hiring, firing, failing to promote, reassignment with significantly different responsibilities, or a decision causing a significant change in benefits. Compare Crady v. Liberty Nat. Bank & Trust Co. of Ind., 993 F. 2d 132, 136 (CA7 1993) (“A materially adverse change might be indicated by a termination of employment, a demotion evidenced by a decrease in wage or salary, a less distinguished title, a material loss of benefits, significantly diminished material responsibilities, or other indices that might be unique to a particular situation”), with Flaherty v. Gas Research Institute, 31 F. 3d 451, 456 (CA7 1994) (a “bruised ego” is not enough), Kocsis v. Multi-Care Management, Inc., 97 F. 3d 876, 887 (CA6 1996) (demotion without change in pay, benefits, duties, or prestige insufficient), and Harlston v. McDonnell Douglas Corp., 37 F. 3d 379, 382 (CA8 1994) (reassignment to more inconvenient job insufficient).

When a supervisor makes a tangible employment decision, there is assurance the injury could not have been inflicted 762*762 absent the agency relation. A tangible employment action in most cases inflicts direct economic harm. As a general proposition, only a supervisor, or other person acting with the authority of the company, can cause this sort of injury. A co-worker can break a co-worker’s arm as easily as a supervisor, and anyone who has regular contact with an employee can inflict psychological injuries by his or her offensive conduct. See Gary, supra, at 1397; Henson, 682 F. 2d, at 910; Barnes v. Costle, 561 F. 2d 983, 996 (CADC 1977) (MacKinnon, J., concurring). But one co-worker (absent some elaborate scheme) cannot dock another’s pay, nor can one co-worker demote another. Tangible employment actions fall within the special province of the supervisor. The supervisor has been empowered by the company as a distinct class of agent to make economic decisions affecting other employees under his or her control.

Tangible employment actions are the means by which the supervisor brings the official power of the enterprise to bear on subordinates. A tangible employment decision requires an official act of the enterprise, a company act. The decision in most cases is documented in official company records, and may be subject to review by higher level supervisors. E. g., Shager v. Up john Co., 913 F. 2d 398, 405 (CA7 1990) (noting that the supervisor did not fire plaintiff; rather, the Career Path Committee did, but the employer was still liable because the committee functioned as the supervisor’s “cat’spaw”). The supervisor often must obtain the imprimatur of the enterprise and use its internal processes. See Kotcher v. Rosa & Sullivan Appliance Center, Inc. , 957 F. 2d 59, 62 (CA2 1992) (“From the perspective of the employee, the supervisor and the employer merge into a single entity”).

For these reasons, a tangible employment action taken by the supervisor becomes for Title VII purposes the act of the employer. Whatever the exact contours of the aided in the agency relation standard, its requirements will always be met when a supervisor takes a tangible employment action 763*763 against a subordinate. In that instance, it would be implausible to interpret agency principles to allow an employer to escape liability, as Meritor itself appeared to acknowledge. See supra, at 760-761.

Whether the agency relation aids in commission of supervisor harassment which does not culminate in a tangible employment action is less obvious. Application of the standard is made difficult by its malleable terminology, which can be read to either expand or limit liability in the context of supervisor harassment. On the one hand, a supervisor’s power and authority invests his or her harassing conduct with a particular threatening character, and in this sense, a supervisor always is aided by the agency relation. See Meritor, 477 U. S., at 77 (Marshall, J., concurring in judgment) (“[I]t is precisely because the supervisor is understood to be clothed with the employer’s authority that he is able to impose unwelcome sexual conduct on subordinates”). On the other hand, there are acts of harassment a supervisor might commit which might be the same acts a coemployee would commit, and there may be some circumstances where the supervisor’s status makes little difference.

It is this tension which, we think, has caused so much confusion among the Courts of Appeals which have sought to apply the aided in the agency relation standard to Title VII cases. The aided in the agency relation standard, however, is a developing feature of agency law, and we hesitate to render a definitive explanation of our understanding of the standard in an area where other important considerations must affect our judgment. In particular, we are bound by our holding in Meritor that agency principles constrain the imposition of vicarious liability in cases of supervisory harassment. See id., at 72 (“Congress’ decision to define `employer’ to include any `agent’ of an employer, 42 U. S. C. § 2000e(b), surely evinces an intent to place some limits on the acts of employees for which employers under Title VII are to be held responsible”). Congress has not altered Mer- 764*764 itor `s rule even though it has made significant amendments to Title VII in the interim. See Illinois Brick Co. v. Illinois, 431 U. S. 720, 736 (1977) (“[W]e must bear in mind that considerations of stare decisis weigh heavily in the area of statutory construction, where Congress is free to change this Court’s interpretation of its legislation”).

Although Meritor suggested the limitation on employer liability stemmed from agency principles, the Court acknowledged other considerations might be relevant as well. See 477 U. S., at 72 (“common-law principles may not be transferable in all their particulars to Title VII”). For example, Title VII is designed to encourage the creation of antiharassment policies and effective grievance mechanisms. Were employer liability to depend in part on an employer’s effort to create such procedures, it would effect Congress’ intention to promote conciliation rather than litigation in the Title VII context, see EEOC v. Shell Oil Co., 466 U. S. 54, 77 (1984), and the EEOC’s policy of encouraging the development of grievance procedures. See 29 CFR § 1604.11(f) (1997); EEOC Policy Guidance on Sexual Harassment, 8 BNA FEP Manual 405:6699 (Mar. 19, 1990). To the extent limiting employer liability could encourage employees to report harassing conduct before it becomes severe or pervasive, it would also serve Title VII’s deterrent purpose. See McKennon v. Nashville Banner Publishing Co., 513 U. S. 352, 358 (1995). As we have observed, Title VII borrows from tort law the avoidable consequences doctrine, see Ford Motor Co. v. EEOC, 458 U. S. 219, 231, n. 15 (1982), and the considerations which animate that doctrine would also support the limitation of employer liability in certain circumstances.

In order to accommodate the agency principles of vicarious liability for harm caused by misuse of supervisory authority, as well as Title VII’s equally basic policies of encouraging forethought by employers and saving action by objecting employees, we adopt the following holding in this case and in Faragher v. Boca Raton, post, p. 775, also decided today. 765*765 An employer is subject to vicarious liability to a victimized employee for an actionable hostile environment created by a supervisor with immediate (or successively higher) authority over the employee. When no tangible employment action is taken, a defending employer may raise an affirmative defense to liability or damages, subject to proof by a preponderance of the evidence, see Fed. Rule Civ. Proc. 8(c). The defense comprises two necessary elements: (a) that the employer exercised reasonable care to prevent and correct promptly any sexually harassing behavior, and (b) that the plaintiff employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by the employer or to avoid harm otherwise. While proof that an employer had promulgated an antiharassment policy with complaint procedure is not necessary in every instance as a matter of law, the need for a stated policy suitable to the employment circumstances may appropriately be addressed in any case when litigating the first element of the defense. And while proof that an employee failed to fulfill the corresponding obligation of reasonable care to avoid harm is not limited to showing an unreasonable failure to use any complaint procedure provided by the employer, a demonstration of such failure will normally suffice to satisfy the employer’s burden under the second element of the defense. No affirmative defense is available, however, when the supervisor’s harassment culminates in a tangible employment action, such as discharge, demotion, or undesirable reassignment.

IV

Relying on existing case law which held out the promise of vicarious liability for all quid pro quo claims, see supra, at 752-753, Ellerth focused all her attention in the Court of Appeals on proving her claim fit within that category. Given our explanation that the labels quid pro quo and hostile work environment are not controlling for purposes of establishing employer liability, see supra, at 754, Ellerth 766*766 should have an adequate opportunity to prove she has a claim for which Burlington is liable.

Although Ellerth has not alleged she suffered a tangible employment action at the hands of Slowik, which would deprive Burlington of the availability of the affirmative defense, this is not dispositive. In light of our decision, Burlington is still subject to vicarious liability for Slowik’s activity, but Burlington should have an opportunity to assert and prove the affirmative defense to liability. See supra, at 765.

For these reasons, we will affirm the judgment of the Court of Appeals, reversing the grant of summary judgment against Ellerth. On remand, the District Court will have the opportunity to decide whether it would be appropriate to allow Ellerth to amend her pleading or supplement her discovery.

The judgment of the Court of Appeals is affirmed.

It is so ordered.

Justice Ginsburg, concurring in the judgment. I agree with the Court’s ruling that “the labels quid pro quo and hostile work environment are not controlling for purposes of establishing employer liability.” Ante, at 765. I also subscribe to the Court’s statement of the rule governing employer liability, ibid., which is substantively identical to the rule the Court adopts in Faragher v. Boca Raton, post, p. 775.

Justice Thomas, with whom Justice Scalia joins, dissenting.

The Court today manufactures a rule that employers are vicariously liable if supervisors create a sexually hostile work environment, subject to an affirmative defense that the Court barely attempts to define. This rule applies even if the employer has a policy against sexual harassment, the employee knows about that policy, and the employee never 767*767 informs anyone in a position of authority about the supervisor’s conduct. As a result, employer liability under Title VII is judged by different standards depending upon whether a sexually or racially hostile work environment is alleged. The standard of employer liability should be the same in both instances: An employer should be liable if, and only if, the plaintiff proves that the employer was negligent in permitting the supervisor’s conduct to occur.

I

Years before sexual harassment was recognized as “discriminat[ion] . . . because of . . . sex,” 42 U. S. C. § 2000e— 2(a)(1), the Courts of Appeals considered whether, and when, a racially hostile work environment could violate Title VII.[1] In the landmark case Rogers v. EEOC, 454 F. 2d 234 (1971), cert. denied, 406 U. S. 957 (1972), the Court of Appeals for the Fifth Circuit held that the practice of racially segregating patients in a doctor’s office could amount to discrimination in “`the terms, conditions, or privileges’ ” of employment, thereby violating Title VII. 454 F. 2d, at 238 (quoting 42 U. S. C. § 2000e—2(a)(1)). The principal opinion in the case concluded that employment discrimination was not limited to the “isolated and distinguishable events” of “hiring, firing, and promoting.” 454 F. 2d, at 238 (opinion of Goldberg, J.). Rather, Title VII could also be violated by a work environment “heavily polluted with discrimination,” because of the deleterious effects of such an atmosphere on an employee’s well-being. Ibid.

Accordingly, after Rogers, a plaintiff claiming employment discrimination based upon race could assert a claim for a racially hostile work environment, in addition to the classic 768*768 claim of so-called “disparate treatment.” A disparate treatment claim required a plaintiff to prove an adverse employment consequence and discriminatory intent by his employer. See 1 B. Lindemann & P. Grossman, Employment Discrimination Law 10-11 (3d ed. 1996). A hostile environment claim required the plaintiff to show that his work environment was so pervaded by racial harassment as to alter the terms and conditions of his employment. See, e. g., Snell v. Suffolk Cty., 782 F. 2d 1094, 1103 (CA2 1986) (“To establish a hostile atmosphere, . . . plaintiffs must prove more than a few isolated incidents of racial enmity”); Johnson v. Bunny Bread Co., 646 F. 2d 1250, 1257 (CA8 1981) (no violation of Title VII from infrequent use of racial slurs). This is the same standard now used when determining whether sexual harassment renders a work environment hostile. See Harris v. Forklift Systems, Inc., 510 U. S. 17, 21 (1993) (actionable sexual harassment occurs when the workplace is “permeated with discriminatory intimidation, ridicule, and insult” (emphasis added; internal quotation marks and citation omitted)).

In race discrimination cases, employer liability has turned on whether the plaintiff has alleged an adverse employment consequence, such as firing or demotion, or a hostile work environment. If a supervisor takes an adverse employment action because of race, causing the employee a tangible job detriment, the employer is vicariously liable for resulting damages. See ante, at 760-761. This is because such actions are company acts that can be performed only by the exercise of specific authority granted by the employer, and thus the supervisor acts as the employer. If, on the other hand, the employee alleges a racially hostile work environment, the employer is liable only for negligence: that is, only if the employer knew, or in the exercise of reasonable care should have known, about the harassment and failed to take remedial action. See, e. g., Dennis v. Cty. of Fairfax, 55 F. 3d 151, 153 (CA4 1995); Davis v. Monsanto Chemical Co., 769*769 858 F. 2d 345, 349 (CA6 1988), cert. denied, 490 U. S. 1110 (1989). Liability has thus been imposed only if the employer is blameworthy in some way. See, e. g., Davis v. Monsanto Chemical Co., supra, at 349; Snell v. Suffolk Cty., supra, at 1104; DeGrace v. Rumsfeld, 614 F. 2d 796, 805 (CA1 1980).

This distinction applies with equal force in cases of sexual harassment.[2] When a supervisor inflicts an adverse employment consequence upon an employee who has rebuffed his advances, the supervisor exercises the specific authority granted to him by his company. His acts, therefore, are the company’s acts and are properly chargeable to it. See 123 F. 3d 490, 514 (CA7 1997) (Posner, C. J., dissenting); ante, at 762 (“Tangible employment actions fall within the special province of the supervisor. The supervisor has been empowered by the company as a distinct class of agent to make economic decisions affecting other employees under his or her control”).

If a supervisor creates a hostile work environment, however, he does not act for the employer. As the Court concedes, a supervisor’s creation of a hostile work environment is neither within the scope of his employment, nor part of his apparent authority. See ante, at 755-760. Indeed, a hostile work environment is antithetical to the interest of the employer. In such circumstances, an employer should be liable only if it has been negligent. That is, liability should attach only if the employer either knew, or in the exercise of 770*770 reasonable care should have known, about the hostile work environment and failed to take remedial action.[3]

Sexual harassment is simply not something that employers can wholly prevent without taking extraordinary measures—constant video and audio surveillance, for example— that would revolutionize the workplace in a manner incompatible with a free society. See 123 F. 3d, at 513 (Posner, C. J., dissenting). Indeed, such measures could not even detect incidents of harassment such as the comments Slowik allegedly made to respondent in a hotel bar. The most that employers can be charged with, therefore, is a duty to act reasonably under the circumstances. As one court recognized in addressing an early racial harassment claim:

“It may not always be within an employer’s power to guarantee an environment free from all bigotry. . . . [H]e can let it be known, however, that racial harassment will not be tolerated, and he can take all reasonable measures to enforce this policy. . . . But once an employer has in good faith taken those measures which are both feasible and reasonable under the circumstances to combat the offensive conduct we do not think he can be charged with discriminating on the basis of race.” DeGrace v. Rumsfeld, 614 F. 2d 796, 805 (1980).
771*771 Under a negligence standard, Burlington cannot be held liable for Slowik’s conduct. Although respondent alleged a hostile work environment, she never contended that Burlington had been negligent in permitting the harassment to occur, and there is no question that Burlington acted reasonably under the circumstances. The company had a policy against sexual harassment, and respondent admitted that she was aware of the policy but nonetheless failed to tell anyone with authority over Slowik about his behavior. See ante, at 748. Burlington therefore cannot be charged with knowledge of Slowik’s alleged harassment or with a failure to exercise reasonable care in not knowing about it.

II

Rejecting a negligence standard, the Court instead imposes a rule of vicarious employer liability, subject to a vague affirmative defense, for the acts of supervisors who wield no delegated authority in creating a hostile work environment. This rule is a whole-cloth creation that draws no support from the legal principles on which the Court claims it is based. Compounding its error, the Court fails to explain how employers can rely upon the affirmative defense, thus ensuring a continuing reign of confusion in this important area of the law.

In justifying its holding, the Court refers to our comment in Meritor Savings Bank, FSB v. Vinson, 477 U. S. 57 (1986), that the lower courts should look to “agency principles” for guidance in determining the scope of employer liability, id., at 72. The Court then interprets the term “agency principles” to mean the Restatement (Second) of Agency (1957). The Court finds two portions of the Restatement to be relevant: § 219(2)(b), which provides that a master is liable for his servant’s torts if the master is reckless or negligent, and § 219(2)(d), which states that a master is liable for his servant’s torts when the servant is “aided in accomplishing the tort by the existence of the agency relation.” The Court 772*772 appears to reason that a supervisor is “aided . . . by . . . the agency relation” in creating a hostile work environment because the supervisor’s “power and authority invests his or her harassing conduct with a particular threatening character.” Ante, at 763.

Section 219(2)(d) of the Restatement provides no basis whatsoever for imposing vicarious liability for a supervisor’s creation of a hostile work environment. Contrary to the Court’s suggestions, the principle embodied in § 219(2)(d) has nothing to do with a servant’s “power and authority,” nor with whether his actions appear “threatening.” Rather, as demonstrated by the Restatement’s illustrations, liability under § 219(2)(d) depends upon the plaintiff’s belief that the agent acted in the ordinary course of business or within the scope of his apparent authority.[4] In this day and age, no sexually harassed employee can reasonably believe that a harassing supervisor is conducting the official business of the company or acting on its behalf. Indeed, the Court admits as much in demonstrating why sexual harassment is not committed within the scope of a supervisor’s employment and is not part of his apparent authority. See ante, at 755-760.

Thus although the Court implies that it has found guidance in both precedent and statute—see ante, at 755 (“The resulting federal rule, based on a body of case law developed over time, is statutory interpretation pursuant to congressional direction”)—its holding is a product of willful policymaking, pure and simple. The only agency principle that justifies imposing employer liability in this context is the principle 773*773 that a master will be liable for a servant’s torts if the master was negligent or reckless in permitting them to occur; and as noted, under a negligence standard, Burlington cannot be held liable. See supra, at 771.

The Court’s decision is also in considerable tension with our holding in Meritor that employers are not strictly liable for a supervisor’s sexual harassment. See Meritor Savings Bank, FSB v. Vinson, supra, at 72. Although the Court recognizes an affirmative defense—based solely on its divination of Title VII’s gestalt, see ante, at 764—it provides shockingly little guidance about how employers can actually avoid vicarious liability. Instead, it issues only Delphic pronouncements and leaves the dirty work to the lower courts:

“While proof that an employer had promulgated an antiharassment policy with complaint procedure is not necessary in every instance as a matter of law, the need for a stated policy suitable to the employment circumstances may appropriately be addressed in any case when litigating the first element of the defense. And while proof that an employee failed to fulfill the corresponding obligation of reasonable care to avoid harm is not limited to showing an unreasonable failure to use any complaint procedure provided by the employer, a demonstration of such failure will normally suffice to satisfy the employer’s burden under the second element of the defense.” Ante, at 765. What these statements mean for district courts ruling on motions for summary judgment——the critical question for employers now subject to the vicarious liability rule— remains a mystery. Moreover, employers will be liable notwithstanding the affirmative defense, even though they acted reasonably, so long as the plaintiff in question fulfilled her duty of reasonable care to avoid harm. See ibid. In practice, therefore, employer liability very well may be the rule. 774*774 But as the Court acknowledges, this is the one result that it is clear Congress did not intend. See ante, at 763; Meritor Savings Bank, FSB v. Vinson, 477 U. S., at 72.

The Court’s holding does guarantee one result: There will be more and more litigation to clarify applicable legal rules in an area in which both practitioners and the courts have long been begging for guidance. It thus truly boggles the mind that the Court can claim that its holding will effect “Congress’ intention to promote conciliation rather than litigation in the Title VII context.” Ante, at 764. All in all, today’s decision is an ironic result for a case that generated eight separate opinions in the Court of Appeals on a fundamental question, and in which we granted certiorari “to assist in defining the relevant standards of employer liability.”Ante, at 751.

* * *

Popular misconceptions notwithstanding, sexual harassment is not a free standing federal tort, but a form of employment discrimination. As such, it should be treated no differently (and certainly no better) than the other forms of harassment that are illegal under Title VII. I would restore parallel treatment of employer liability for racial and sexual harassment and hold an employer liable for a hostile work environment only if the employer is truly at fault. I therefore respectfully dissent.

[*] Briefs of amici curiae urging reversal were filed for the Chamber of Commerce of the United States by Carol Connor Flowe, Stephen A. Bokat, Robin S. Conrad, and Sussan L. Mahallati; and for the Equal Employment Advisory Council by Ann Elizabeth Reesman.

Briefs of amici curiae urging affirmance were filed for the American Federation of Labor and Congress of Industrial Organizations by Jonathan P. Hiatt, Marsha S. Berzon, and Laurence Gold; for Equal Rights Advocates et al. by Samuel A. Marcosson, Beth H. Parker, and Rose Fua; and for the Rutherford Institute by John W. Whitehead and Steven H. Aden.

David Benjamin Oppenheimer, H. Candace Gorman, and Paula A. Brantner filed a brief for the National Employment Lawyers Association as amicus curiae.

[1] This sequence of events is not surprising, given that the primary goal of the Civil Rights Act of 1964 was to eradicate race discrimination and that the statute’s ban on sex discrimination was added as an eleventh-hour amendment in an effort to kill the bill. See Barnes v. Costle, 561 F. 2d 983, 987 (CADC 1977).

[2] The Courts of Appeals relied on racial harassment cases when analyzing early claims of discrimination based upon a supervisor’s sexual harassment. For example, when the Court of Appeals for the District of Columbia Circuit held that a work environment poisoned by a supervisor’s “sexually stereotyped insults and demeaning propositions” could itself violate Title VII, its principal authority was Judge Goldberg’s opinion in Rogers v. EEOC, 454 F. 2d 234 (CA5 1971). See Bundy v. Jackson, 641 F. 2d 934, 944 (CADC 1981); see also Henson v. Dundee, 682 F. 2d 897, 901 (CA11 1982). So, too, this Court relied on Rogers when in Meritor Savings Bank, FSB v. Vinson, 477 U. S. 57 (1986), it recognized a cause of action under Title VII for sexual harassment. See id., at 65-66.

[3] I agree with the Court that the doctrine of quid pro quo sexual harassment is irrelevant to the issue of an employer’s vicarious liability. I do not, however, agree that the distinction between hostile work environment and quid pro quo sexual harassment is relevant “when there is a threshold question whether a plaintiff can prove discrimination in violation of Title VII.” Ante, at 753. A supervisor’s threat to take adverse action against an employee who refuses his sexual demands, if never carried out, may create a hostile work environment, but that is all. Cases involving such threats, without more, should therefore be analyzed as hostile work environment cases only. If, on the other hand, the supervisor carries out his threat and causes the plaintiff a job detriment, the plaintiff may have a disparate treatment claim under Title VII. See E. Scalia, The Strange Career of Quid Pro Quo Sexual Harassment, 21 Harv. J. L. & Pub. Policy 307, 309-314 (1998).

[4] See Restatement § 219, Comment e; § 261, Comment a (principal liable for an agent’s fraud if “the agent’s position facilitates the consummation of the fraud, in that from the point of view of the third person the transaction seems regular on its face and the agent appears to be acting in the ordinary course of business confided to him”); § 247, Illustrations (newspaper liable for a defamatory editorial published by editor for his own purposes).

 

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Michigan’s Ban on Affirmative Action upheld by Supreme Court

WBy Bill Mears, CNN Supreme Court Producer

updated 10:22 AM EDT, Wed April 23, 2014

Article taken From:http://www.cnn.com/2014/04/22/justice/scotus-michigan-affirmative-action/

Washington (CNN) — The Supreme Court on Tuesday upheld a Michigan law banning the use of racial criteria in college admissions, a key decision in an unfolding legal and political battle nationally over affirmative action.

The justices found 6-2 that a lower court did not have the authority to set aside the measure approved in a 2006 referendum supported by 58% of voters.

It bars publicly funded colleges from granting “preferential treatment to any individual or group on the basis of race, sex, color, ethnicity or national origin.”

Justice Sonia Sotomayor reacted sharply in disagreeing with the decision.

“For members of historically marginalized groups, which rely on the federal courts to protect their constitutional rights, the decision can hardly bolster hope for a vision of democracy that preserves for all the right to participate meaningfully and equally in self-government,” Sotomayor wrote.

But three justices in the majority, Chief Justice John Roberts, Anthony Kennedy and Samuel Alito. concluded that the lower court did not have the authority to set aside the law.

“This case is not about how the debate about racial preferences should be resolved. It is about who may resolve it,” Kennedy wrote.

“Michigan voters used the initiative system to bypass public officials who were deemed not responsive to the concerns of a majority of the voters with respect to a policy of granting race-based preferences that raises difficult and delicate issues,” he added.

Justices Antonin Scalia, Stephen Breyer and Clarence Thomas voted in the majority as part of concurring opinions.

Sotomayor and Justice Ruth Bader Ginsburg dissented, and Justice Elena Kagan took no part in the case.

The court’s first Latina justice, Sotomayor, took the unusual step of reading part of her powerful dissent from the bench, taking more than 15 minutes to express her concern about the ruling’s impact.

“This refusal to accept the stark reality that race matters is regrettable. The way to stop discrimination on the basis of race is to speak openly and candidly on the subject of race, and to apply the Constitution with eyes open to the unfortunate effects of centuries of racial discrimination,” she said.

“As members of the judiciary tasked with intervening to carry out the guarantee of equal protection, we ought not sit back and wish away, rather than confront, the racial inequality that exists in our society,” she added.

The latest step

The decision was the latest step in a legal and political battle over whether state colleges can use race and gender as a factor in choosing what students to admit.

The debate in recent years has centered around whether and when affirmative action programs — while constitutionally permissible now — would eventually have to be phased out as the goal of obtaining diversity is met.

Last year, the court affirmed the use of race at the University of Texas, but made it harder for institutions to justify such policies to achieve diversity.

In that dispute, a white student said the college’s existing affirmative action policy violated her “equal protection” rights. Civil rights supporters of such programs claim Michigan’s ban also has the same effect, and a federal appeals court agreed.

The Supreme Court ruled in 2003 that while state universities could use race as a factor in choosing which students to admit, they could not make race the determining factor in deciding whether applicants are accepted.

Michigan has said minority enrollment at its flagship university, the University of Michigan, has not gone down since the measure was passed.

Civil rights groups dispute those figures and say other states have seen fewer African-American and Hispanic students attending highly competitive schools, especially in graduate level fields like law, medicine, and science.

“Students deserve a robust education where a variety of viewpoints are shared and debated,” said Professor Kevin Gaines of the University of Michigan, one of the original plaintiffs. “Proposal 2 has meant less diversity in our universities, which has had a chilling effect on the quality of discourse in the classroom. Unfortunately, that will continue, at least for the time being, in Michigan.”

But supporters of Michigan’s policies applauded the high court’s conclusions.

“The court emphasized the value of allowing hotly contested policy decisions to be debated in the states rather than encouraging one-size-fits-all orders from Washington,” said Carrie Severino, chief counsel for Judicial Crisis Network.

“In preserving for the states and the people the right to pursue race-neutral policies with respect to hiring and higher education, the court reaffirmed the blessings of liberty and equality under law for another generation,” Severino said.

Controversial efforts

The Michigan ban also prohibits the state from considering race and gender in public hiring and public contracting decisions. But the current high court case dealt only with the college admissions portion.

Efforts over decades to create a diverse classroom have been controversial.

The Brown vs. Board of Education high court ruling in 1954 ended segregation of public schools, but sparked nationwide protests and disobedience by states that initially refused to integrate.

In the 1978 Bakke case, the justices ruled universities have a compelling state interest in promoting diversity, and that allows for the use of affirmative action. That issue involved a discrimination claim by a white man denied admission to medical school.

The referendum issue has been around at least since 1996, when California voters endorsed Proposition 209, which bans use of race, sex, or ethnic background by state agencies in areas of education, and government hiring and contracts.

Six other states now have similar laws, and others may follow suit.

“With today’s opinion, the court has placed responsibility for affirmative action squarely in the hands of the states. State universities can choose to adopt affirmative action admissions programs, and state voters can choose to discontinue them,” said Jennifer Mason McAward, a law professor at the University of Notre Dame.

“The fact that this relatively simple judgment generated five separate opinions by the justices, however, points to a much more nuanced and heated debate among the justices regarding the permissibility and wisdom of racial preferences in general,” McAward said.

Roberts has made the issue a key part of the court’s docket in recent years and it could serve as a major legacy of the current conservative majority.

The case is Schuette v. Coalition to Defend Affirmative Action (12-682).

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EEOC Guidance on Sexual Harassment March 1990

The U.S. Equal Employment Opportunity Commission
——————————————————————————–

NOTICE Number
EEOC N-915-050
Date
3/19/90

1. SUBJECT: Policy Guidance on Current Issues of Sexual Harassment.

2. EFFECTIVE DATE: Upon receipt.

3. EXPIRATION DATE: As an exception to EEOC Order 295.001, Appendix B, Attachment 4, § a(5), this notice will remain in effect until rescinded or superseded.

4. SUBJECT MATTER:

This document provides guidance on defining sexual harassment and establishing employer liability in light of recent cases.

Section 703(a)(1) of Title VII, 42 U.S.C. § 2000e-2(a) provides:

It shall be an unlawful employment practice for an employer – –

… to fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms conditions or privileges of employment, because of such individual’s race, color, religion, sex, or national origin[.]

In 1980 the Commission issued guidelines declaring sexual harassment a violation of Section 703 of Title VII, establishing criteria for determining when unwelcome conduct of a sexual nature constitutes sexual harassment, defining the circumstances under which an employer may be held liable, and suggesting affirmative steps an employer should take to prevent sexual harassment. See Section 1604.11 of the Guidelines on Discrimination Because of Sex, 29 C.F.R. § 1604.11 (“Guidelines”). The Commission has applied the Guidelines in its enforcement litigation, and many lower courts have relied on the Guidelines.

The issue of whether sexual harassment violates Title VII reached the Supreme Court in 1986 in Meritor Savings Bank v. Vinson, 106 S. Ct. 2399, 40 EPD ¶ 36,159 (1986). The Court affirmed the basic premises of the Guidelines as well as the Commission’s definition. The purpose of this document is to provide guidance on the following issues in light of the developing law after Vinson:

determining whether sexual conduct is “unwelcome”;
evaluating evidence of harassment;
determining whether a work environment is sexually “hostile”;
holding employers liable for sexual harassment by supervisors; and
evaluating preventive and remedial action taken in response to claims of sexual harassment.
BACKGROUND
A. Definition
Title VII does not proscribe all conduct of a sexual nature in the workplace. Thus it is crucial to clearly define sexual harassment: only unwelcome sexual conduct that is a term or condition of employment constitutes a violation. 29 C.F.R. § 1604.11(a). The EEOC’s Guidelines define two types of sexual harassment: “quid pro quo” and “hostile environment.” The Guidelines provide that “unwelcome” sexual conduct constitutes sexual harassment when “submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment,” 29 C.F.R § 1604.11 (a) (1). “Quid pro quo harassment” occurs when “submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual,” 29 C.F.R § 1604.11(a)(2).1 29 C.F.R. § 1604.11(a)(3).2 The Supreme Court’s decision in Vinson established that both types of sexual harassment are actionable under section 703 of Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e-2(a), as forms of sex discrimination.

Although “quid pro quo” and “hostile environment” harassment are theoretically distinct claims, the line between the two is not always clear and the two forms of harassment often occur together. For example, an employee’s tangible job conditions are affected when a sexually hostile work environment results in her constructive discharge.3 Similarly, a supervisor who makes sexual advances toward a subordinate employee may communicate an implicit threat to adversely affect her job status if she does not comply. “Hostile environment” harassment may acquire characteristics of “quid pro quo” harassment if the offending supervisor abuses his authority over employment decisions to force the victim to endure or participate in the sexual conduct. Sexual harassment may culminate in a retaliatory discharge if a victim tells the harasser or her employer she will no longer submit to the harassment, and is then fired in retaliation for this protest. Under these circumstances it would be appropriate to conclude that both harassment and retaliation in violation of section 704(a) of Title VII have occurred.

Distinguishing between the two types of harassment is necessary when determining the employer’s liability (see infra Section D). But while categorizing sexual harassment as “quid pro quo,” “hostile environment,” or both is useful analytically these distinctions should not limit the Commission’s investigations,4 which generally should consider all available evidence and testimony under all possibly applicable theories.5

B. Supreme Court’s Decision in Vinson
Meritor Savings Bank v. Vinson posed three questions for the Supreme Court:

(1) Does unwelcome sexual behavior that creates a hostile working environment constitute employment discrimination on the basis of sex;

(2) Can a Title VII violation be shown when the district court found that any sexual relationship that existed between the plaintiff and her supervisor was a “voluntary one”; and

(3) Is an employer strictly liable for an offensive working environment created by a supervisor’s sexual advances when the employer does not know of, and could not reasonably have known of, the supervisor’s misconduct.

1) Facts – The plaintiff had alleged that her supervisor constantly subjected her to sexual harassment both during and after business hours, on and off the employer’s premises; she alleged that he forced her to have sexual intercourse with him on numerous occasions, fondled her in front of other employees, followed her into the women’s restroom and exposed himself to her, and even raped her on several occasions. She alleged that she submitted for fear of jeopardizing her employment. She testified, however, that this conduct had ceased almost a year before she first complained in any way, by filing a Title VII suit, her EEOC charge was filed later (see infra at n.34). The supervisor and the employer denied all of her allegations and claimed they were fabricated in response to a work dispute.

2) Lower Courts’ Decisions – After trial, the district court found the plaintiff was not the victim of sexual harassment and was not required to grant sexual favors as a condition of employment or promotion. Vinson v. Taylor, 22 EPD ¶ 30,708 (D.D.C. 1980). Without resolving the conflicting testimony, the district court found that if a sexual relationship had existed between plaintiff and her supervisor, it was “a voluntary one…having nothing to do with her continued employment.” The district court nonetheless went on to hold that the employer was not liable for its supervisor’s actions because it had no notice of the alleged sexual harassment; although the employer had a policy against discrimination and an internal grievance procedure, the plaintiff had never lodged a complaint.

The court of appeals reversed and remanded, holding the lower court should have considered whether the evidence established a violation under the “hostile environment” theory. Vinson v. Taylor, 753 F.2d 141, 36 EPD ¶ 34,949, denial of rehearing en banc, 760 F.2d 1330, 37 EPD ¶ 35,232 (D.C. Cir. 1985). The court ruled that a victim’s “voluntary” submission to sexual advances has “no materiality whatsover” to the proper inquiry: whether “toleration of sexual harassment [was] a condition of her employment.” The court further held that an employer is absolutely liable for sexual harassment committed by a supervisory employee, regardless of whether the employer actually knew or reasonably could have known of the misconduct, or would have disapproved of and stopped the misconduct if aware of it.

3) Supreme Court’s Opinion – The Supreme Court agreed that the case should be remanded for consideration under the “hostile environment” theory and held that the proper inquiry focuses on the “unwelcomeness” of the conduct rather than the “voluntariness” of the victim’s participation. But the Court held that the court of appeals erred in concluding that employers are always automatically liable for sexual harassment by their supervisory employees.

a) “Hostile Environment” Violates Title VII – The Court rejected the employer’s contention that Title VII prohibits only discrimination that causes “economic” or “tangible” injury: “Title VII affords employees the right to work in an environment free from discriminatory intimidation, ridicule, and insult whether based on sex, race, religion, or national origin. 106 S. Ct. at 2405. Relying on the EEOC’s Guidelines definition of harassment, 6 the court held that a plaintiff may establish a violation of Title VII “by proving that discrimination based on sex has created a hostile or abusive work environment.” Id. The Court quoted the Eleventh Circuit’s decision in Henson v. City of Dundee, 682 F.2d 897, 902, 29 EPD ¶ 32,993 (11th Cir. 1982):

Sexual harassment which creates a hostile or offensive environment for members of one sex is every bit the arbitrary barrier to sexual equality at the workplace that racial harassment is to racial equality. Surely, a requirement that a man or woman run a gauntlet of sexual abuse in return for the privilege of being allowed to work and made a living can be as demeaning and disconcerting as the harshest of racial epithets.

106 S. Ct. at 2406. The Court further held that for harassment to violates Title VII, it must be “sufficiently severe or pervasive ‘to alter the conditions of [the victim’s] employment and create an abusive working environment.'” Id. (quoting Henson, 682 F.2d at 904).

b) Conduct Must Be “Unwelcome” – Citing the EEOC’s Guidelines, the Court said the gravamen of a sexual harassment claim is that the alleged sexual advances were “unwelcome.” 106 S. Ct. at 2406. Therefore, “the fact that sex-related conduct was ‘voluntary,’ in the sense that the complainant was not forced to participate against her will, is not a defense to a sexual harassment suit brought under Title VII. . . . . The correct inquiry is whether [the victim] by her conduct indicated that the alleged sexual advances were unwelcome, not whether her actual participation in sexual intercourse was voluntary.” Id. Evidence of a complainant’s sexually provocative speech or dress may be relevant in determining whether she found particular advances unwelcome, but should be admitted with caution in light of the potential for unfair prejudice, the Court held.

c) Employer Liability Established Under Agency Principles – On the questions of employer liability in “hostile environment” cases, the Court agreed with EEOC’s position that agency principles should be used for guidance. While declining to issue a “definitive rule on employer liability,” the Court did reject both the court of appeals’ rule of automatic liability for the actions of supervisors and the employer’s position that notice is always required. 106 S. Ct. at 2408- 09.

The following sections of this document provide guidance on the issues addressed in Vinson and subsequent cases.

GUIDANCE
A. Determining Whether Sexual Conduct Is Unwelcome
Sexual harassment is “unwelcome . . . verbal or physical conduct of a sexual nature . . . .” 29 C.F.R. § 1604.11(a). Because sexual attraction may often play a role in the day-to-day social exchange between employees, “the distinction between invited, uninvited-but-welcome, offensive- but-tolerated, and flatly rejected” sexual advances may well be difficult to discern. Barnes v. Costle, 561 F.2d 983, 999, 14 EPD ¶ 7755 (D.C. Cir. 1977) (MacKinnon J., concurring). But this distinction is essential because sexual conduct becomes unlawful only when it is unwelcome. The Eleventh Circuit provided a general definition of “unwelcome conduct” in Henson v. City of Dundee, 682 F.2d at 903: the challenged conduct must be unwelcome “in the sense that the employee did not solicit or incite it, and in the sense that the employee regarded the conduct as undesirable or offensive.”

When confronted with conflicting evidence as to welcomeness, the Commission looks “at the record as a whole and at the totality of circumstances . . . .” 29 C.F.R. § 1604.11(b), evaluating each situation on a case-by-case basis. When there is some indication of welcomeness or when the credibility of the parties is at issue, the charging party’s claim will be considerably strengthened if she made a contemporaneous complaint or protest.7 Particularly when the alleged harasser may have some reason (e.g., prior consensual relationship) to believe that the advances will be welcomed, it is important for the victim to communicate that the conduct is unwelcome. Generally, victims are well-advised to assert their right to a workplace free from sexual harassment. This may stop the harassment before it becomes more serious. A contemporaneous complaint or protest may also provide persuasive evidence that the sexual harassment in fact occurred as alleged (see infra Section B). Thus, in investigating sexual harassment charges, it is important to develop detailed evidence of the circumstances and nature of any such complaints or protests, whether to the alleged harasser, higher management, co-workers or others.8

While a complaint or protest is helpful to charging party’s case, it is not a necessary element of the claim. Indeed, the Commission recognizes that victims may fear repercussions from complaining about the harassment and that such fear may explain a delay in opposing the conduct. If the victim failed to complain or delayed in complaining, the investigation must ascertain why. The relevance of whether the victim has complained varies depending upon “the nature of the sexual advances and the context in which the alleged incidents occurred.” 29 C.F.R. § 1604.11(b).9

Example – Charging Party (CP) alleges that her supervisor subjected her to unwelcome sexual advances that created a hostile work environment. The investigation into her charge discloses that her supervisor began making intermittent sexual advances to her in June, 1987, but she did not complain to management about the harassment. After the harassment continued and worsened, she filed a charge with EEOC in June, 1988. There is no evidence CP welcomed the advances. CP states that she feared that complaining about the harassment would cause her to lose her job. She also states that she initially believed she could resolve the situation herself, but as the harassment became more frequent and severe, she said she realized that intervention by EEOC was necessary. The investigator determines CP is credible and concludes that the delay in complaining does not undercut CP’s claim.

When welcomeness is at issue, the investigation should determine whether the victim’s conduct is consistent, or inconsistent, with her assertion that the sexual conduct is unwelcome.10

In Vinson, the Supreme Court made clear that voluntary submission to sexual conduct will not necessarily defeat a claim of sexual harassment. The correct inquiry “is whether [the employee] by her conduct indicated that the alleged sexual advances were unwelcome, not whether her actual participation in sexual intercourse was voluntary.” 106 S. Ct. at 2406 (emphasis added). See also Commission Decision No. 84-1 (“acquiescence in sexual conduct at the workplace may not mean that the conduct is welcome to the individual”).

In some cases the courts and the Commission have considered whether the complainant welcomed the sexual conduct by acting in a sexually aggressive manner, using sexually-oriented language, or soliciting the sexual conduct. Thus, in Gan v. Kepro Circuit Systems, 27 EPD ¶ 32,379 (E.D. Mo. 1982), the plaintiff regularly used vulgar language, initiated sexually-oriented conversations with her co-workers, asked male employees about their marital sex lives and whether they engaged in extramarital affairs, and discussed her own sexual encounters. In rejecting the plaintiff’s claim of “hostile environment” harassment, the court found that any propositions or sexual remarks by co-workers were “prompted by her own sexual aggressiveness and her own sexually- explicit conversations” Id. At 23,648.11 And in Vinson, the Supreme Court held that testimony about the plaintiff’s provocative dress and publicly expressed sexual fantasies is not per se inadmissible but the trial court should carefully weigh its relevance against the potential for unfair prejudice. 106 S. Ct. at 2407.

Conversely, occasional use of sexually explicit language does not necessarily negate a claim that sexual conduct was unwelcome. Although a charging party’s use of sexual terms or off-color jokes may suggest that sexual comments by others in that situation were not unwelcome, more extreme and abusive or persistent comments or a physical assault will not be excused, nor would “quid pro quo” harassment be allowed.

Any past conduct of the charging party that is offered to show “welcomeness” must relate to the alleged harasser. In Swentek v. US AIR, Inc., 830 F.2d 552, 557, 44 EPD ¶ 37,457 (4th Cir. 1987), the Fourth Circuit held the district court wrongly concluded that the plaintiff’s own past conduct and use of foul language showed that “she was the kind of person who could not be offended by such comments and therefore welcomed them generally, ” even though she had told the harasser to leave her alone. Emphasizing that the proper inquiry is “whether plaintiff welcomed the particular conduct in question from the alleged harasser,” the court of appeals held that “Plaintiff’s use of foul language or sexual innuendo in a consensual setting does not waive ‘her legal protections against unwelcome harassment.'” 830 F.2d at 557 (quoting Katz v. Dole, 709 F.2d 251, 254 n.3, 32 EPD ¶ 33,639 (4th Cir. 1983)). Thus, evidence concerning a charging party’s general character and past behavior toward others has limited, if any, probative value and does not substitute for a careful examination of her behavior toward the alleged harasser.

A more difficult situation occurs when an employee first willingly participates in conduct of a sexual nature but then ceases to participate and claims that any continued sexual conduct has created a hostile work environment. Here the employee has the burden of showing that any further sexual conduct is unwelcome, work-related harassment. The employee must clearly notify the alleged harasser that his conduct is no longer welcome.12 If the conduct still continues, her failure to bring the matter to the attention of higher management or the EEOC is evidence, though not dispositive, that any continued conduct is, in fact, welcome or unrelated to work 13 In any case, however, her refusal to submit to the sexual conduct cannot be the basis for denying her an employment benefit or opportunity; that would constituted a “quid pro quo” violation.

B. Evaluating Evidence of Harassment
The Commission recognizes that sexual conduct may be private and unacknowledged, with no eyewitnesses. Even sexual conduct that occurs openly in the workplace may appear to be consensual. Thus the resolution of a sexual harassment claim often depends on the credibility of the parties. The investigator should question the charging party and the alleged harasser in detail. The Commission’s investigation also should search thoroughly for corroborative evidence of any nature.14 Supervisory and managerial employees, as well as co-workers, should be asked about their knowledge of the alleged harassment.

In appropriate cases, the Commission may make a finding of harassment based solely on the credibility of the victim’s allegation. As with any other charge of discrimination, a victim’s account must be sufficiently detailed and internally consistent so as to be plausible, and lack of corroborative evidence where such evidence logically should exist would undermine the allegation.15 By the same token, a general denial by the alleged harasser will carry little weight when it is contradicted by other evidence.16

Of course, the Commission recognizes that a charging party may not be able to identify witnesses to the alleged conduct itself. But testimony may be obtained from persons who observed the charging party’s demeanor immediately after an alleged incident of harassment. Persons with whom she discussed the incident – – such as co-workers, a doctor or a counselor – – should be interviewed. Other employees should be asked if they noticed changes in charging party’s behavior at work or in the alleged harasser’s treatment of charging party. As stated earlier, a contemporaneous complaint by the victim would be persuasive evidence both that the conduct occurred and that it was unwelcome (see supra Section A). So too is evidence that other employees were sexually harassed by the same person.

The investigator should determine whether the employer was aware of any other instances of harassment and if so what was the response. Where appropriate the Commission will expand the case to include class claims.17

Example – Charging Party (CP) alleges that her supervisor made unwelcome sexual advances toward her on frequent occasions while they were alone in his office. The supervisor denies this allegation. No one witnessed the alleged advances. CP’s inability to produce eyewitnesses to the harassment does not defeat her claim. The resolution will depend on the credibility of her allegations versus that of her supervisor’s. Corroborating, credible evidence will establish her claim. For example, three co-workers state that CP looked distraught on several occasions after leaving the supervisor’s office, and that she informed them on those occasions that he had sexually propositioned and touched her. In addition, the evidence shows that CP had complained to the general manager of the office about the incidents soon after they occurred. The corroborating witness testimony and her complaint to higher management would be sufficient to establish her claim. Her allegations would be further buttressed if other employees testified that the supervisor propositioned them as well.

If the investigation exhausts all possibilities for obtaining corroborative evidence, but finds none, the Commission may make a cause finding based solely on a reasoned decision to credit the charging party’s testimony.18

In a “quid pro quo” case, a finding that the employer’s asserted reasons for its adverse action against the charging party are pretextual will usually establish a violation.19 The investigation should determine the validity of the employer’s reasons for the charging party’s termination. If they are pretextual and if the sexual harassment occurred, then it should be inferred that the charging party was terminated for rejecting the employer’s sexual advances, as she claims. Moreover, if the termination occurred because the victim complained, it would be appropriate to find, in addition, a violation of section 704(a).

C. Determining Whether a Work Environment Is “Hostile”
The Supreme Court said in Vinson that for sexual harassment to violate Title VII, it must be “sufficiently severe or pervasive ‘to alter the conditions of [the victim’s] employment and create an abusive working environment.'” 106 S. Ct. at 2406 (quoting Henson v. City of Dundee, 682 F.2d at 904. Since “hostile environment’ harassment takes a variety of forms, many factors may affect this determination, including: (1) whether the conduct was verbal or physical, or both; (2) how frequently it was repeated; (3) whether the conduct was hostile and patently offensive; (4) whether the alleged harasser was a co-worker or a supervisor; (5) whether the others joined in perpetrating the harassment; and (6) whether the harassment was directed at more than one individual.

In determining whether unwelcome sexual conduct rises to the level of a “hostile environment” in violation of Title VII, the central inquiry is whether the conduct “unreasonably interfer[es] with an individual’s work performance” or creates “an intimidating, hostile, or offensive working environment.” 29 C.F.R. § 1604.11(a)(3). Thus, sexual flirtation or innuendo, even vulgar language that is trivial or merely annoying, would probably not establish a hostile environment.

1) Standard for Evaluating Harassment – In determining whether harassment is sufficiently severe or pervasive to create a hostile environment, the harasser’s conduct should be evaluated from the objective standpoint of a “reasonable person.” Title VII does not serve “as a vehicle for vindicating the petty slights suffered by the hypersensitive.” Zabkowicz v. West Bend Co., 589 F. Supp. 780, 784, 35 EPD ¶ 34, 766 (E.D. Wis. 1984). See also Ross v. Comsat, 34 FEP cases 260, 265 (D. Md. 1984), rev’d on other grounds, 759 F.2d 355 (4th Cir. 1985). Thus, if the challenged conduct would not substantially affect the work environment of a reasonable person, no violation should be found.

Example – Charging Party alleges that her coworker made repeated unwelcome sexual advances toward her. An investigation discloses that the alleged “advances” consisted of invitations to join a group of employees who regularly socialized at dinner after work. The coworker’s invitations, viewed in that context and from the perspective of a reasonable person, would not have created a hostile environment and therefore did not constitute sexual harassment.

A “reasonable person” standard also should be applied to be more basic determination of whether challenged conduct is of a sexual nature. Thus, in the above example, a reasonable person would not consider the co-worker’s invitations sexual in nature, and on that basis as well no violation would be found.

This objective standard should not be applied in a vacuum, however. Consideration should be given to the context in which the alleged harassment took place. As the Sixth Circuit has stated, the trier of fact must “adopt the perspective of a reasonable person’s reaction to a similar environment under similar or like circumstances.” Highlander v. K.F.C.National Management Co., 805 F.2d 644, 650, 41 EPD ¶ 36,675 (6th Cir. 1986).20

The reasonable person standard should consider the victim’s perspective and not stereotyped notions of acceptable behavior. For example, the Commission believes that a workplace in which sexual slurs, displays of “girlie” pictures, and other offensive conduct abound can constitute a hostile work environment even if many people deem it to be harmless or insignificant. Cf. Rabidue v. Osceola Refining Co., 805 F.2d 611, 626, 41 EPD ¶ 36,643 (6th Cir. 1986) (Keith, C.J., dissenting), cert. denied, 107 S. Ct. 1983, 42 EPD 36,984 (1987). Lipsett v. University of Puerto Rico, 864 F.2d 881, 898 48 EPD ¶ 38,393 (1st Cir. 1988).

2) Isolated Instances of Harassment – Unless the conduct is quite severe, a single incident or isolated incidents of offensive sexual conduct or remarks generally do not create an abusive environment. As the Court noted in Vinson, “mere utterance of an ethnic or racial epithet which engenders offensive feelings in an employee would not affect the conditions of employment to a sufficiently significant degree to violate Title VII.” 106 S.Ct. at 2406 (quoting Rogers v. EEOC, 454 F.2d 234, 4 EPD ¶ 7597 (5th Cir. 1971), cert. denied, 406 U.S. 957, 4 EPD ¶ 7838 (1972)). A “hostile environment” claim generally requires a showing of a pattern of offensive conduct.21 In contrast, in “quid pro quo” cases a single sexual advance may constitute harassment if it is linked to the granting or denial of employment benefits.22

But a single, unusually severe incident of harassment may be sufficient to constitute a Title VII violation; the more severed the harassment, the less need to show a repetitive series of incidents. This is particularly true when the harassment is physical.23 Thus, in Barrett v. Omaha National Bank, 584 F. Supp, 22, 35 FEP Cases 585 (D. Neb. 1983), aff’d, 726 F.2d 424, 33 EPD ¶ 34,132 (8th Cir. 1984), one incident constituted actionable sexual harassment. The harasser talked to the plaintiff about sexual activities and touched her in an offensive manner while they were inside a vehicle from which she could not escape.24

The Commission will presume that the unwelcome, intentional touching of a charging party’s intimate body areas is sufficiently offensive to alter the condition of her working environment and constitute a violation of Title VII. More so than in the case of verbal advances or remarks, a single unwelcome physical advance can seriously poison the victim’s working environment. If an employee’s supervisor sexually touches that employee, the Commission normally would find a violation. In such situations, it is the employer’s burden to demonstrate that the unwelcome conduct was not sufficiently severe to create a hostile work environment.

When the victim is the target of both verbal and non-intimate physical conduct, the hostility of the environment is exacerbated and a violation is more likely to be found. Similarly, incidents of sexual harassment directed at other employees in addition to the charging party are relevant to a showing of hostile work environment. Hall v. Gus Construction Co., 842 F.2d 1010, 46 EPD ¶ 37,905 (8th Cir. 1988); Hicks v. Gates Rubber Co., 833 F.2d 1406, 44 EPD ¶ 37,542 (10th Cir. 1987); Jones v. Flagship International, 793 F.2d 714, 721 n.7, 40 EPD ¶ 36,392 (5th Cir. 1986), cert. denied, 107 S. Ct. 952, 41 EPD ¶ 36,708 (1987).

3) Non-physical Harassment – When the alleged harassment consists of verbal conduct, the investigation should ascertain the nature, frequency, context, and intended target of the remarks. Questions to be explored might include:

Did the alleged harasser single out the charging party?
Did the charging party participate?
What was the relationship between the charging party and the alleged harasser(s)?
Were the remarks hostile and derogatory?
No one factor alone determines whether particular conduct violates Title VII. As the Guidelines emphasize, the Commission will evaluate the totality of the circumstances. In general, a woman does not forfeit her right to be free from sexual harassment by choosing to work in an atmosphere that has traditionally included vulgar, anti-female language. However, in Rabidue v. Osceola Refining Co., 805 F.2d 611, 41 EPD ¶ 36,643 (6th Cir. 1986), cert. denied, 107 S. Ct. 1983, 42 EPD ¶ 36,984 (1987), the Sixth Circuit rejected the plaintiff’s claim of harassment in such a situation.25

One of the factors the court found relevant was “the lexicon of obscenity that pervaded the environment of the workplace both before and after the plaintiff’s introduction into its environs, coupled with the reasonable expectations of the plaintiff upon voluntarily entering that environment.” 805 F.2d at 620. Quoting the district court, the majority noted that in some work environments, “`humor and language are rough hewn and vulgar. Sexual jokes, sexual conversations, and girlie magazines may abound. Title VII was not meant to – – or can – – change this.`” Id. At 620-21. The court also considered the sexual remarks and poster at issue to have a “de minimus effect on the plaintiff’s work environment when considered in the context of a society that condones and publicly features and commercially exploits open displays of written and pictorial erotica at the newsstands, on prime-time television, at the cinema, and in other public places.” Id. at 622.

The Commission believes these factors rarely will be relevant and agrees with the dissent in Rabidue that a woman does not assume the risk of harassment by voluntarily entering an abusive, anti-female environment. “Title VII’s precise purpose is to prevent such behavior and attitudes from poisoning the work environment of classes protected under the Act.” 805 F.2d at 626 (Keith, J., dissenting in part and concurring in part). Thus, in a decision disagreeing with Rabidue, a district court found that a hostile environment was established by the presence of pornographic magazines in the workplace and vulgar employee comments concerning them; offensive sexual comments made to and about plaintiff and other female employees by her supervisor; sexually oriented pictures in a company- sponsored movie and slide presentation; sexually oriented pictures and calendars in the workplace; and offensive touching of plaintiff by a co-worker. Barbetta v. Chemlawn Services Corp., 669 F. Supp. 569, 45 EPD ¶ 37,568 (W.D.N.Y. 1987). The court held that the proliferation of pornography and demeaning comments, if sufficiently continuous and pervasive “may be found to create an atmosphere in which women are viewed as men’s sexual playthings rather than as their equal coworkers.” Barbetta, 669 F. Supp. At 573. The Commission agrees that, depending on the totality of circumstances, such an atmosphere may violate Title VII. See also Waltman v. International Paper Co., 875 F.2d 468, 50 EPD ¶ 39,106 (5th Cir. 1989), in which the 5th Circuit endorsed the Commission’s position in its amicus brief that evidence of ongoing sexual graffiti in the workplace, not all of which was directed at the plaintiff, was relevant to her claim of harassment. Bennett v. Coroon & Black Corp., 845 F.2d 104, 46 EPD ¶ 37,955 (5th Cir. 1988) (the posting of obscene cartoons in an office men’s room bearing the plaintiff’s name and depicting her engaged in crude and deviant sexual activities could create a hostile work environment).

4) Sex-based Harassment – Although the Guidelines specifically address conduct that is sexual in nature, the Commission notes that sex-based harassment – – that is, harassment not involving sexual activity or language – – may also give rise to Title VII liability (just as in the case of harassment based on race, national origin or religion) if it is “sufficiently patterned or pervasive” and directed at employees because of their sex. Hicks v. Gates Rubber Co., 833 F.2d at 1416; McKinney v. Dole, 765 F.2d 1129, 1138, 37 EPD ¶ 35,339 (D.C. Cir. 1985).

Acts of physical aggression, intimidation, hostility or unequal treatment based on sex may be combined with incidents of sexual harassment to establish the existence of discriminatory terms and conditions of employment. Hall v. Gus Construction Co., 842 F.2d 1014; Hicks v. Gates Rubber Co., 833 F. 2d at 1416.

5) Constructive Discharge – Claims of “hostile environment” sexual harassment often are coupled with claims of constructive discharge. If constructive discharge due to a hostile environment is proven, the claim will also become one of “quid pro quo”harassment.26 It is the position of the Commission and a majority of courts that an employer is liable for constructive discharge when it imposes intolerable working conditions in violation of Title VII when those conditions foreseeably would compel a reasonable employee to quit, whether or not the employer specifically intended to force the victim’s resignation. See Derr v. Gulf Oil Corp., 796 F.2d 340, 343-44, 41 EPD ¶ 36,468 (10th Cir. 1986); Goss v. Exxon Office Systems Co., 747 F.2d 885, 888, 35 EPD ¶ 34, 768 (3d Cir. 1984); Nolan v. Cleland, 686 F.2d 806, 812-15, 30 EPD ¶ 33,029 (9th Cir. 1982); Held v. Gulf Oil Co., 684 F.2d 427, 432, 29 EPD ¶ 32,968 (6th Cir. 1982); Clark v. Marsh, 655 F.2d 1168, 1175 n.8, 26 EPD ¶ 32,082 (D.C. Cir. 1981); Bourque v. Powell Electrical Manufacturing Co., 617 F.2d 61, 65, 23 EPD ¶ 30,891 (5th cir. 1980); Commission Decision 84-1, CCH EEOC Decision ¶ 6839. However, the Fourth Circuit requires proof that the employer imposed the intolerable conditions with the intent of forcing the victim to leave. See EEOC v. Federal Reserve Bank of Richmond, 698 F.2d 633, 672, 30 EPD ¶ 33,269 (4th Cir. 1983). But this case is not a sexual harassment case and the Commission believes it is distinguishable because specific intent is not likely to be present in “hostile environment” cases.

An important factor to consider is whether the employer had an effective internal grievance procedure. (See Section E, Preventive and Remedial Action). The Commission argued in its Vinson brief that if an employee knows that effective avenues of complaint and redress are available, then the availability of such avenues itself becomes a part of the work environment and overcomes, to the degree it is effective, the hostility of the work environment. As Justice Marshall noted in his opinion in Vinson, “Where a complainant without good reason bypassed an internal complaint procedure she knew to be effective, a court may be reluctant to find constructive termination ….” 106 S.Ct. at 2411 (Marshall, J., concurring in part and dissenting in part). Similarly, the court of appeals in Dornhecker v. Malibu Grand Prix Corp., 828 F.2d 307, 44 EPD ¶ 37,557 (5TH Cir. 1987), held the plaintiff was not constructively discharged after an incident of harassment by a co-worker because she quit immediately, even though the employer told her she would not have to work with him again, and she did not give the employer a fair opportunity to demonstrate it could curb the harasser’s conduct.

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E. Preventive and Remedial Action

1) Preventive Action – The EEOC’S Guidelines encourage employers to:

take all steps necessary to prevent sexual harassment from occurring, such as affirmatively raising the subject, expressing strong disapproval, developing appropriate sanctions, informing employees of their right to raise and how to raise the issue of harassment under Title VII, and developing methods to sensitize all concerned.

29 C.F.R. § 1604.11(f). An effective preventive program should include an explicit policy against sexual harassment that is clearly and regularly communicated to employees and effectively implemented. The employer should affirmatively raise the subject with all supervisory and non- supervisory employees, express strong disapproval, and explain the sanctions for harassment. The employer should also have a procedure for resolving sexual harassment complaints. The procedure should be designed to “encourage victims of harassment to come forward” and should not require a victim to complain first to the offending supervisor. See Vinson, 106 S. Ct. at 2408. It should ensure confidentiality as much as possible and provide effective remedies, including protection of victims and witnesses against retaliation.

2) Remedial Action – Since Title VII

“affords employees the right to work in an environment free from discriminatory intimidation, ridicule, and insult” (Vinson), 106 S. Ct. at 2405), an employer is liable for failing to remedy known hostile or offensive work environments. See, e.g., Garziano v. E.I. Dupont de Nemours & Co., 818 F.2d 380, 388, 43 EPD ¶ 37,171 (5th Cir. 1987) (Vinson holds employers have an “affirmative duty to eradicate ‘hostile or offensive’ work environments”); Bundy v. Jackson, 641 F.2d 934, 947, 24 EPD ¶ 31,439 (D.C. Cir. 1981) (employer violated Title VII by failing to investigate and correct sexual harassment despite notice); Tompkins v. Public Service Electric & Gas Co., 568 F.2d 1044, 1049, 15 EPD 7954 (3d Cir. 1977) (same); Henson v. City of Dundee, 682 F.2d 897, 905, 15 EPD ¶ 32,993 (11th Cir. 1982) (same); Munford v. James T. Barnes & Co., 441 F. Supp. 459, 466 16 EPD ¶ 8233 (E.D. Mich. 1977) (employer has an affirmative duty to investigate complaints of sexual harassment and to deal appropriately with the offending personnel; “failure to investigate gives tactic support to the discrimination because the absence of sanctions encourages abusive behavior”)27
When an employer receives a complaint or otherwise learns of alleged sexual harassment in the workplace, the employer should investigate promptly and thoroughly. The employer should take immediate and appropriate corrective action by doing whatever is necessary to end the harassment, make the victim whole by restoring lost employment benefits or opportunities, and prevent the misconduct from recurring. Disciplinary action against the offending supervisor or employee, ranging from reprimand to discharge, may be necessary. Generally, the corrective action should reflect the severity of the conduct. See Waltman v. International Paper Co., 875 F.2d at 479 (appropriateness of remedial action will depend on the severity and persistence of the harassment and the effectiveness of any initial remedial steps). Dornhecker v. Malibu Grand Prix Corp., 828 F.2d 307, 309-10, 44 EPD ¶ 37,557 (5th Cir. 1987) (the employer’s remedy may be “assessed proportionately to the seriousness of the offense”). The employer should make follow-up inquiries to ensure the harassment has not resumed and the victim has not suffered retaliation.

Recent Court decisions illustrate appropriate and inappropriate responses by employers. In Barrett v. Omaha National Bank, 726 F.2d 424, 33 EPD ¶ 34,132 (8th Cir. 1984), the victim informed her employer that her co-worker had talked to her about sexual activities and touched her in an offensive manner. Within four days of receiving this information, the employer investigated the charges, reprimanded the guilty employee placed him on probation, and warned him that further misconduct would result in discharge. A second co-worker who had witnessed the harassment was also reprimanded for not intervening on the victim’s behalf or reporting the conduct. The court ruled that the employer’s response constituted immediate and appropriate corrective action, and on this basis found the employer not liable.

In contrast, in Yates v. Avco Corp., 819 F.2d 630, 43 EPD ¶ 37,086 (6th Cir. 1987), the court found the employer’s policy against sexual harassment failed to function effectively. The victim’s first-level supervisor had responsibility for reporting and correcting harassment at the company, yet he was the harasser. The employer told the victims not to go to the EEOC. While giving the accused harasser administrative leave pending investigation, the employer made the plaintiffs take sick leave, which was never credited back to them and was recorded in their personnel files as excessive absenteeism without indicating they were absent because of sexual harassment. Similarly, in Zabkowicz v. West Bend Co., 589 F. Supp. 780, 35 EPD ¶ 34,766 (E.D. Wis. 1984), co-workers harassed the plaintiff over a period of nearly four years in a manner the court described as “malevolent” and “outrageous.” Despite the plaintiff’s numerous complaints, her supervisor took no remedial action other than to hold occasional meetings at which he reminded employees of the company’s policy against offensive conduct. The supervisor never conducted an investigation or disciplined any employees until the plaintiff filed an EEOC charge, at which time one of the offending co-workers was discharged and three others were suspended. The court held the employer liable because it failed to take immediate and appropriate corrective action.28

When an employer asserts it has taken remedial action, the Commission will investigate to determine whether the action was appropriate and, more important, effective. The EEOC investigator should, of course, conduct an independent investigation of the harassment claim, and the Commission will reach its own conclusion as to whether the law has been violated. If the Commission finds that the harassment has been eliminated, all victims made whole, and preventive measures instituted, the Commission normally will administratively close the charge because of the employer’s prompt remedial action.29

___________________________ Approved: ______________________________
Date R. Gaull Silberman
Vice Chairman

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1 See. e.g., Miller v. Bank of America, 600 F.2d 211, 20 EPD ¶ 30,086 (9th Cir. 1979) (plaintiff discharged when she refused to cooperate with her supervisor’s sexual advances); Barnes v. Costle, 561 F.2d 983, 14 EPD ¶ 7755 (D.C. Cir. 1977) (plaintiff’s job abolished after she refused to submit to her supervisor’s sexual advances); Williams v. Saxbe, 413 F. Supp. 665, 11EPD 10,840 (D.D.C. 1976), rev’d and remanded on other grounds sub nom. Williams v. Bell, 587 F.2d 1240, 17 EPD ¶ 8605 (D.C. Cir. 1978), on remand sub nom. Williams v. Civiletti, 487 F. Supp. 1387, 23 EPD ¶ 30,916 (D.D.C. 1980) (plaintiff reprimanded and eventually terminated for refusing to submit to her supervisor’s sexual demands).
2 See, e.g., Katz v. Dole, 709 F.2d 251, 32 EPD ¶ 33,639 (4th Cir. 1983) (plaintiff’s workplace pervaded with sexual slur, insult, and innuendo and plaintiff subjected to verbal sexual harassment consisting of extremely vulgar and offensive sexually related epithets); Henson v. City of Dundee, 682 F.2d 897, 29 EPD ¶ 32,993 (11th Cir. 1982) (plaintiffs’s supervisor subjected her to numerous harangues of demeaning sexual inquiries and vulgarities and repeated requests that she have sexual relations with him); Bundy v. Jackson, 641 F.2d 934, 24 EPD ¶ 31,439 (D.C. Cir. 1981) (plaintiff subjected to sexual propositions by supervisors, and sexual intimidation was “standard operating procedure” in workplace).

3 To avoid cumbersome use of both masculine and feminine pronouns, this document will refer to harassers as males and victims as females. The Commission recognizes, however, that men may also be victims and women may also be harassers.

4 For a description of the respective roles of the Commission and other federal agencies in investigating complaints of discrimination in the federal sector, see 29 C.F.R. § 1613.216.

5 In a subsection entitled “Other related practices,” the Guidelines also provide that where an employment opportunity or benefit is granted because of an individual’s submission to the employer’s sexual advances or requests for sexual favors,” the employer may be liable for unlawful sex discrimination against others who were qualified for but were denied the opportunity or benefit. 29 C.F.R. § 1604.11 (g). The law is unsettled as to when a Title VII violation can be established in these circumstances. See DeCintio v. Westchester County Medical Center, 807 F.2d 304, 42 EPD ¶ 36,785 (2d Cir. 1986), cert. Denied, 108 S. Ct. 89, 44 EPD ¶ 37,425 (1987); King v. Palmer, 778 F.2d 878, 39 EPD ¶ 35,808 (D.C. Cir. 1985), decision on remand, 641 F. Supp. 186, 40 EPD ¶ 36,245 (D.D.C. 1986); Broderick v. Ruder, 46 EPD ¶ 37,963 (D.D.C. 1988); Miller v. Aluminum Co. of America, 679 F. Supp. 495, 500-01 (W.D. Pa.), aff’d mem., No. 88-3099 (3d Cir. 1988). However, the Commission recently analyzed the issues in its “Policy Guidance on Employer Liability Under Title VII for Sexual Favoritism” dated January 1990.

6 The Court stated that the Guidelines, “`while not controlling upon the courts by reason of their authority, do constitute a body of experience and informed judgment to which courts and litigants may properly resort for guidance.`” Vinson, 106 S. Ct. at 2405 (quoting General Electric Co. v. Gilbert, 429 U.S. 125, 141-42, 12 EPD ¶ 11,240 (1976), quoting in turn Skidmore v. Swift & Co., 323 U.S. 134 (1944)).

7 For a complaint to be “contemporaneous,” it should be made while the harassment is ongoing or shortly after it has ceased. For example, a victim of “hostile environment” harassment who resigns her job because working conditions have become intolerable would be considered to have made a contemporaneous complaint if she notified the employer of the harassment at the time of her departure or shortly thereafter. The employer has a duty to investigate and, if it finds the allegations true, to take remedial action including offering reinstatement (see infra Section E).

8 Even when unwelcomeness is not at issue, the investigation should develop this evidence in order to aid in making credibility determinations (see infra p. 12).

9 A victim of harassment need not always confront her harasser directly so long as her conduct demonstrates the harasser’s behavior is unwelcome. See, e.g., Lipsett v. University of Puerto Rico, 864 F.2d 881, 898, 48 EPD ¶ 38,393 (1st Cir. 1988) (“In some instances a woman may have the responsibility for telling the man directly that his comments or conduct is unwelcome. In other instances, however, a women’s consistent failure to respond to suggestive comments or gestures may be sufficient to communicate that the man’s conduct is unwelcome”); Commission Decision No. 84-1, CCH EEOC Decisions ¶ 6839 (although charging parties did not confront their supervisor directly about his sexual remarks and gestures for fear of losing their jobs, evidence showing that they demonstrated through comments and actions that his conduct was unwelcome was sufficient to support a finding of harassment).

10 Investigators and triers of fact rely on objective evidence, rather than subjective, uncommunicated feelings. For example, in Ukarish v. Magnesium Electron, 33 EPD ¶ 34,087 (D.N.J. 1983), the court rejected the plaintiff’s claim that she was sexually harassed by her co- worker’s language and gestures; although she indicated in her personal diary that she did not welcome the banter, she made no objection and indeed appeared to join in “as one of the boys.” Id. At 32,118. In Sardigal v. St. Louis National Stockyards Co.,41 EPD ¶ 36,613 (S.D. Ill. 1986), the plaintiff’s allegation was found not credible because she visited her alleged harasser at the hospital and at his brother’s home, and allowed him to come into her home alone at night after the alleged harassment occurred. Similarly, in the Vinson case, the district court noted the plaintiff had twice refused transfers to other offices located away from the alleged harasser. (In a particular charge, the significance of a charging party’s refusing an offer to transfer will depend upon her reasons for doing so.)

11 See also Ferguson v. E.I. DuPont deNemours and Co., 560 F. Supp. 1172, 33 EPD ¶ 34,131 (D. Del. 1983) (“sexually aggressive conduct and explicit conversation on the part of the plaintiff may bar a cause of action for [hostile environment] sexual harassment”); Reichman v. Bureau of Affirmative Action, 536 F. Supp. 1149, 1172, 30 FEP Cases 1644 (M.D. Pa. 1982) (where plaintiff behaved “in a very flirtatious and provocative manner” around the alleged harasser, asked him to have dinner at her house on several occasions despite his repeated refusals, and continued to conduct herself in a similar manner after the alleged harassment, she could not claim the alleged harassment was unwelcome).

12 In Commission Decision No. 84-1, CCH Employment Practices Guide ¶ 6839, the Commission found that active participation in sexual conduct at the workplace, e.g., by “using dirty remarks and telling dirty jokes,” may indicate that the sexual advances complained of were not unwelcome. Thus, the Commission found that no harassment occurred with respect to an employee who had joined in the telling of bawdy jokes and the use of vulgar language during her first two months on the job, and failed to provide subsequent notice that the conduct was no longer welcome. By actively participating in the conduct, the charging party had created the impression among her co-workers that she welcomed the sort of sexually oriented banter that she later asserted was objectionable. Simply ceasing to participate was insufficient to show the continuing activity was no longer welcome to her. See also Loftin Boggs v. City of Meridian, 633 F. Supp. 1323, 41 FEP Cases 532 (S.D. Miss. 1986) (plaintiff initially participated in and initiated some of the crude language that was prevalent on the job; if she later found such conduct offensive, she should have conveyed this by her own conduct and her reaction to her co- workers’ conduct).

13 However, if the harassing supervisor engages in conduct that is sufficiently pervasive and work-related, it may place the employer on notice that the conduct constitutes harassment.

14 As the court said in Henson v. City of Dundee, 682 F.2d at 912 n.25, “In a case of alleged sexual harassment which involves close questions of credibility and subjective interpretation, the existence of corroborative evidence or the lack thereof is likely to be crucial.”

15 In Sardigal v. St. Louis National Stockyards Co., 41 EPD ¶ 36,613 at 44,694 (S.D. Ill. 1986), the plaintiff, a waitress, alleged she was harassed over a period of nine months in a restaurant at noontime, when there was a “constant flow of waitresses or customers” around the area where the offenses allegedly took place. Her allegations were not credited by the district court because no individuals came forward with testimony to support her.

16 See Commission Decision No. 81-17, CCH EEOC Decisions (1983) ¶ 6757 (violation of Title VII found where charging party alleged that her supervisor made repeated sexual advances toward her; although the supervisor denied the allegations, statements of other employees supported them).

17 Class complaints in the federal sector are governed by the requirements of 29 C.F.R. § 1613 Subpart F.

18 In Commission Decision No. 82-13, CCH EEOC Decisions (1983) ¶ 6832, the Commission stated that a “bare assertion” of sexual harassment “cannot stand without some factual support.” To the extent this decision suggests a charging party can never prevail based solely on the credibility of her own testimony, that decision is overruled.

19 See, e.g., Bundy v. Jackson, 641 F.2d 934, 953, 24, EPD ¶ 31,439 (D.C. Cir. 1981).

20 In Highlander and also in Rabidue v. Osceola Refining Co., 805 F.2d 611, 41 EPD ¶ 36,643 (6th Cir. 1986), cert. denied, 107 S. Ct. 1983, 42 EPD ¶ 36,984 (1987), the Sixth Circuit required an additional showing that the plaintiff suffered some degree of psychological injury. Highlander, 805 F.2d at 650; Rabidue, 805 F.2d at 620. However, it is the Commission’s position that it is sufficient for the charging party to show that the harassment was unwelcome and that it would have substantially affected the work environment of a reasonable person.

21 See, e.g., Scott v. Sears, Roebuck and Co., 798 F.2d 210, 214, 41 EPD ¶ 36,439 (7th Cir. 1986) (offensive comments and conduct of co-workers were “too isolated and lacking the repetitive and debilitation effect necessary to maintain a hostile environment claim”); Moylan v. Maries County, 792 F.2d 746, 749 40 EPD ¶ 36,228 (8th Cir. 1986) (single incident or isolated incidents of harassment will not be sufficient to establish a violation; the harassment must be sustained and nontrivial); Downes v. Federal Aviation Administration, 775 F.2d 288, 293, 38 EPD ¶ 35,590 (D.C. Cir. 1985 (Title VII does not create a claim of sexual harassment “for each and every crude joke or sexually explicit remark made on the job…[A] pattern of offensive conduct must be proved…”); Sapp v. City of Warner-Robins, 655 F.Supp. 1043, 43 FEP Cases 486 (M.D. Ga. 1987) (co-worker’s single effort to get the plaintiff to go out with him or did not create an abusive working environment); Freedman v. American Standard, 41 FEP Cases 471 (D.N.J. 1986) (plaintiff did not suffer a hostile environment from the receipt of an obscene message from her co-workers and sexual solicitation from one co-worker); Hollis v. Fleetguard, Inc., 44 FEP Cases 1527 (M.D. Tenn. 1987) (plaintiff’s co-worker’s requests, on four occasions over a four-month period, that she have a sexual affair with him, followed by his coolness toward her and avoidance of her did not constitute a hostile environment; there was not evidence he coerced, pressured, or abused the plaintiff after she rejected his advances).

22 See Neville v. Taft Broadcasting Co., 42 FEP Cases 1314 (W.D.N.Y. 1987) (one sexual advance, rebuffed by plaintiff, may establish a prima facie case of “quid pro quo” harassment but is not severe enough to create a hostile environment).

23 The principles for establishing employer liability, set forth in Section D below, are to be applied to cases involving physical contact in the same manner that they are applied in other cases.

24 See also Gilardi v. Schroeder, 672 F. Supp. 1043, 45 FEP Cases 283 (N.D. Ill. 1986) (plaintiff who was drugged by employer’s owner and raped while unconscious, and then was terminated at insistence of owner’s wife, was awarded $133,000 in damages for harassment and intentional infliction of emotional distress); Commission Decision No. 83-1, CCH EEOC Decisions (1983) ¶ 6834 (violation found where the harasser forcibly grabbed and kissed charging party while they were alone in a storeroom); Commission Decision No. 84-3, CCH Employment Practices Guide ¶ 6841 (violation found where the harasser slid his hand under the charging party’s skirt and squeezed her buttocks).

25 The alleged harasser, a supervisor of another department who did not supervise plaintiff but worked with her regularly, “was an extremely vulgar and crude individual who customarily made obscene comments about women generally, and, on occasion, directed such obscenities to the plaintiff.” 805 F.2d at 615. The plaintiff and other female employees were exposed daily to displays of nude or partially clad women in posters in male employees’ offices. 805 F.2d at 623- 24 (Keith, J., dissenting in part and concurring in part). Although the employees told management they were disturbed and offended, the employer did not reprimand the supervisor.

26 However, while an employee’s failure to utilize effective grievance procedures will not shield an employer from liability for “quid pro quo” harassment, such failure may defeat a claim of constructive discharge. See discussion of impact of grievance procedures later in this section, and section D(2)(c)(2), below.

27 The employer’s affirmative duty was first enunciated in cases of harassment based on race or national origin. See, e.g., United States v. City of Buffalo, 457 F. Supp. 612, 632-35, 18 EPD ¶ 8899 (W.D.N.Y. 1978), modified in part, 633 F.2d 643, 24 EPD ¶ 31,333 (2d Cir. 1980) (employer violated Title VII by failing to issue strong policy directive against racial slurs and harassment of black police officers, to conduct full investigations, and to take appropriate disciplinary action); EEOC v. Murphy Motor Freight Lines, Inc., 488 Supp. 381, 385-86, 22 EPD ¶ 30,888 (D. Minn. 1980) (defendant violated Title VII because supervisors knew or should have known of co-workers’ harassment of black employees, but took inadequate steps to eliminate it).

28 See also Delgado v. Lehman, 665 F.Supp. 460, 44 EPD ¶ 37,517 (E.D. Va. 1987) (employer failed to conduct follow-up inquiry to determine if hostile environment had dissipated); Salazar v. Church’s Fried Chicken, Inc., 44 FEP Cases 472 (S.D. Tex. 1987) (employer’s policy inadequate because plaintiff, as a part-time teenage employee, could have concluded a complaint would be futile because the alleged harasser was the roommate of her store manager); Brooms v. Regal Tube Co., 44 FEP Cases 1119 (N.D. Ill. 1987) (employer liable when a verbal reprimand proved ineffective and employer took no further action when informed of the harasser’s persistence).

29 For appropriate procedures, see §§ 4.4(e) and 15 of Volume I of the Compliance Manual.

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